I have had my ninja creami for close to a year now. A couple times I've noticed little shreads of curly plastic in my ice cream. I assumed it was the brush I was cleaning the blade with so I stopped and still saw the plastic pieces when I made my next batch. Today I noticed the inside of the container you make the ice cream in had shreads of plastic missing after I ate some of it and stopped because I saw plastic in it again. I love the concept of this machine but god knows how much plastic I've consumed. This is a flaw that needs to be addressed asap before people get sick!

[This review was collected as part of a promotion.] I got the Creami because I can't tolerate milk fat and only eat nonfat frozen yogurt. The closest froyo place is a 20-minute drive and getting this made sense. Since I make my own yogurt, I know exactly what is going into my frozen yogurt. My favorite fat-free treat is made with Mexican vanilla, sweetened with stevia, and fresh fruit mix-ins. I do recommend always checking the consistency and utilizing the ReSpin feature before adding any mix-ins.

It's super loud sounds like a helicopter taking off. Super big and clunky. Overly complicated, I wanted to make a milk shake and filled half the basin. But you can't click half and choose milk shake you have to choose full .. dumb. Didn't breakup the mix ins. The recipe used too much milk to ice cream ratio and was basically flavored milk. This machine doesn't chill or freeze anything. It only blends stuff together. Waste of money. Will be returning

[This review was collected as part of a promotion.] Ah Ninja bringing another miracle gadget to my life. This thing is slick. The first thing I did was throw a few ripe bananas into the chamber, mashed em down, let it freeze overnight. Sorbet setting and WOW I had delicious velvet texture banana sorbet. My child who loves ice cream asked for more of this. But it does so much more. It's like having a built in flurry machine, with the mixing functions. Then it can delicious milkshakes too! My only problem with Ninja is they are filling up my counter space fast! From my favorite Air Fryer to my new favorite dessert machine. Ninja is once again on point!

So far, not so good. I bought this as a gift for the family at Christmas. It seems fairly basic and easy to use, but I've had a couple of issues early on. First. I made ice cream the first night and it turned out OK...some testing and improvements that I can make will improve the cream itself...but, upon the second use, IT DIDN'T TURN ON!!! I had to unplug it and plug it back in a couple of times before it finally kicked back on...hoping that was a weird one-off. The other issue that I've had was the actual blade popping off a couple of times...Even after I let the ice cream mixture sit/warm for 10+ minutes...When that happens, it can also be very difficult to get unlocked or open. I had to fidget with it for 5 minutes one time to get it unlocked. I will try to update this review as I have more time with the machine.

I absolutely love machine. I don't know how anyone is confused by the instructions because they are very clear. Any issues are definitely user error! The ice cream is exactly as I'm used to from the previous model, but oh my God the creamiccino, slush, and Italian ice functions are awesome! I will use every function on this one, unlike the previous model where I didn't use the smoothie bowl function. The bases are just as quick to create even with more volume. You definitely need to monitor the temperature in your freezer because I'm sure that's where everyone with issues are stemming from.

My first time using this machine I followed directions, videos to the tee. This machines blade fell off twice and then once attached again it proceeded to bury its blade on the side of my creami cup until my ice cream was full of plastic. I didn't only waste money on this machine and extra pint containers but wasted my time and disappointed my family. This was a way to control what goes into our food. So upset with everything about this machine !

LOVE THIS! I got the Costco Ninja CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker that included 3 pint cups & lids, and I cannot love it more. So powerful & easy to use. I have made my 1st batch of dairy free cashew milk ice cream & have perfected the recipe I used… we are thrilled! Looking forward to making so very many more healthier frozen treats! Some comment that its loud, but I do not find it loud at all — not compared to my Ninja IQ counter blender unit. Perfectly acceptable & I feel is just ‘nitpickish.' I have a Cuisinart ice cream maker Ive used once, if anyone wants it! 🤭😉😋

I bought the Creami Deluxe less than 2 months ago. I have used it maybe a total of 8 times. The machine made a loud noise now the blade will not stay in the lid. There was also metal shavings in my cup. After taking everything apart and putting it back together, the blade will not stay in the lid. I paid a lot for this product and am extremely disappointed that it now does not work.

Bought mid August. As of today, 9/25, the unit is flashing through the size selection (top, bottom, full) and won't let me proceed. Tech support was very frustrating, I had to repeat what the issue was at least a dozen times and they seemed confused (which makes me think there is no known issue of this happening, which instills little confidence in ninja products), the video call function wasn't working on their end yet I was made to try this feature four separate times. After a half hour of absolutely no progress, ginally they just agreed to replace the unit but I'm not real jazzed about a receiving something that will likely just break also. I will not buy another ninja product again after this experience, after a ninja coffee and espresso machine I had leaked incessantly for no reason and it was a known issue they never bothered to fix. They clearly churn out sub-par products at a premium price and make customers jump through hoops to have it made right.