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Customer reviews for Ninja CREAMi XL Deluxe 11-in-1 Frozen Treats Maker, 11 One-Touch Programs for
Ninja CREAMi XL Deluxe 11-in-1 Frozen Treats Maker, 11 One-Touch Programs
4.2 out of 5 stars
stars
272 ratings272 reviews
  1. 5 stars68% (184)
  2. 4 stars11% (30)
  3. 3 stars4% (11)
  4. 2 stars4% (12)
  5. 1 star13% (35)
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Showing 21-30 of 272 reviews
Aug 21, 2026
Reviewer name: Bbb21
5 out of 5 stars
5 out of 5 stars review

Love the ice cream

I've only used it once but the vanilla recipe from the book was amazing with added real vanilla beans. I have 2 other kinds prepped to try too. Very happy with the warranty as well.

Review from sharkninja.com
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May 27, 2026
Reviewer name: Skutovr
5 out of 5 stars
5 out of 5 stars review

Ice cream for breakfast? Yes, Please!

Sometimes I can't put into words just how much I love my Ninja Creami Deluxe. We use it multiple times per week and occasionally multiple times per day. As a diabetic, I often make high protein, low carb ice cream mixes to have for beakfast and/or evening snack. If you don't have a Creami machine yet you definitely should hurry!

Review from sharkninja.com
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Jun 6, 2023
Reviewer name: jbcxft90
4 out of 5 stars
4 out of 5 stars review

Great concept, Cheap parts

I love the Ninja Creami however, after only like the 5th use I am unable to use it anymore due to the outer lid getting stuck to the base and breaking. The lid has a really cheap release button and plastic clip and breaks super easily. Went to order a replacement part and out of stock. Ninja should definitely reconsider the materials used for this part anyways, especially after only getting a couple of uses out of it before it breaks.

Review from sharkninja.com
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Aug 1, 2023
Reviewer name: That513Guy
1 out of 5 stars
1 out of 5 stars review

Horrible Design Horrible Machine

My first time using this machine I followed directions, videos to the tee. This machines blade fell off twice and then once attached again it proceeded to bury its blade on the side of my creami cup until my ice cream was full of plastic. I didn't only waste money on this machine and extra pint containers but wasted my time and disappointed my family. This was a way to control what goes into our food. So upset with everything about this machine !

Review from sharkninja.com
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Sep 5, 2022
Reviewer name: Gigi3
5 out of 5 stars
5 out of 5 stars review

Amazing machine

[This review was collected as part of a promotion.] This machine from Ninja is top notch. It has endless possibilities and satisfies every craving for myself and the whole family. We love having homemade fresh ice cream, smoothies, gelato and more whenever we desire. The machine is sleek and takes up minimal room on the counter. It is easy to understand all the functions and the quick start guide and recipe book really helps. It has recipes for everything it makes and they are so delicious. There is really no end to what you can mix in whether it be flavors or add-ins. It comes with two pint sized containers for freezing ingredients and storing what we've made. The containers and lids are dishwasher safe and haven't damaged at all. We use it every other day it seems like and it hasn't glitched or malfunctioned once. It is easy to wipe clean and fits in my pantry cabinets for easy storage but I love to display it on my counter. All my guests always asks me to whip them up something special. This is a staple for homes without a doubt.

Review from sharkninja.com
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Sep 21, 2022
Reviewer name: BigAl
2 out of 5 stars
2 out of 5 stars review

Missed the Mark

[This review was collected as part of a promotion.] Let me preface this by saying I LOVE Ninja/Shark products (except for this one....) I looked forward to getting the Ninja Creami. I had high hopes it would provide us with a quick and "healthier" ice cream alternative than store bought. I was mistaken. My assumption of quick and easy was dashed when I read that most of the recipes require a "base" ingredient which is prepared and frozen 24 hours prior to use. Normally I am not a manual reader, but for some reason, I actually read the instructions for the Creami and found it rather intimidating. There were so many "DO NOTs" that I was hesitant to try the machine. The recipes, although tempting, seemed to use a lot of less than healthy ingredients. It is a large and heavy machine that seems to be quite limited in its usage.

Review from sharkninja.com
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Sep 6, 2022
Reviewer name: Thomptin94
4 out of 5 stars
4 out of 5 stars review

Amazing product

[This review was collected as part of a promotion.] I really enjoyed this product all recipes are very easy to make and using the machine is very simple. I tried everything I could I did notice that for the slushi you don't need to put it in the freezer for the full 24 hours at least I noticed that it was to long and the blade actually came off while it was mixing the slushi my only other issue with the product is the fact on most thing you do have to wait 24 hours for the to freeze, if I wanted icecream in that moment I would have to wait and that wasn't enjoyable. Otherwise I think the product was great and I will continue using it.

Review from sharkninja.com
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Jan 9, 2025
Reviewer name: I-Scream
2 out of 5 stars
2 out of 5 stars review

Hope it gets better through the learning curve.

So far, not so good. I bought this as a gift for the family at Christmas. It seems fairly basic and easy to use, but I've had a couple of issues early on. First. I made ice cream the first night and it turned out OK...some testing and improvements that I can make will improve the cream itself...but, upon the second use, IT DIDN'T TURN ON!!! I had to unplug it and plug it back in a couple of times before it finally kicked back on...hoping that was a weird one-off. The other issue that I've had was the actual blade popping off a couple of times...Even after I let the ice cream mixture sit/warm for 10+ minutes...When that happens, it can also be very difficult to get unlocked or open. I had to fidget with it for 5 minutes one time to get it unlocked. I will try to update this review as I have more time with the machine.

Review from sharkninja.com
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May 26, 2026
Reviewer name: Giorgia_99
5 out of 5 stars
5 out of 5 stars review

Amazing little machine

I bought the Ninja CREAMi Deluxe after some careful consideration, a couple of broken blenders, and a lot of money spent on replacements. At that point, I had had enough, and I wanted something semi-professional that could satisfy my love for ice cream while also allowing me to enjoy it safely because of my allergies. I know exactly what goes into my ice creams, and they come out perfectly creamy and delicious every time. You can practically make any kind of flavor or combination, and there is so much room for experimentation! It also saves you a lot of money in the long run, considering how expensive ice cream can be. Personally, I do not think it is loud at all. To me, it sounds just like a very powerful blender. But that is just my opinion!

Review from sharkninja.com
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Oct 8, 2022
Reviewer name: FrnchFryKngofSI
5 out of 5 stars
5 out of 5 stars review

Ninja's slice and dice but now they shake!

[This review was collected as part of a promotion.] Ah Ninja bringing another miracle gadget to my life. This thing is slick. The first thing I did was throw a few ripe bananas into the chamber, mashed em down, let it freeze overnight. Sorbet setting and WOW I had delicious velvet texture banana sorbet. My child who loves ice cream asked for more of this. But it does so much more. It's like having a built in flurry machine, with the mixing functions. Then it can delicious milkshakes too! My only problem with Ninja is they are filling up my counter space fast! From my favorite Air Fryer to my new favorite dessert machine. Ninja is once again on point!

Review from sharkninja.com
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