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Customer reviews for Hamilton Beach FlexBrew Trio Coffee Maker for
Hamilton Beach FlexBrew Trio Coffee Maker
4.4 out of 5 stars
stars
2,514 ratings1,474 reviews
  1. 5 stars71% (1,777)
  2. 4 stars14% (352)
  3. 3 stars6% (142)
  4. 2 stars3% (73)
  5. 1 star7% (170)
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Showing 71-80 of 1,474 reviews
Oct 22, 2020
Reviewer name: MRim
1 out of 5 stars
1 out of 5 stars review

LEAKS OUT THE BOTTOM

We bought this coffee maker and absolutely loved it. We had it about a year and it started to leak out of the bottom. We did not buy any warranty and we loved the coffee maker so much that we just bought a new one...what are the chances of it happening again, right? Wrong. The second one also started to leak out of the bottom and of course, did not buy a warranty on the second one either. Guess I should have read the reviews first before wasting my money on a second one. Sad thing is that I also bought my brother one as well. Very disappointed to say the least. Hamilton Beach needs to do a recall on these or something.

Helpful?6IN6Y5J18MTA20649864622
reply from HamiltonBeachTeam

Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker has began to leak. We have redesigned and improved this coffee maker's internal tubing structure to eliminate potential leaking. Currently, all 2-Way FlexBrew units have implemented the new and improved design. We take this matter very seriously and would like to offer our assistance. Please feel free to contact our customer service department.

Nov 9, 2020
Reviewer name: VA Marie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Feature-rich, high quality, excellent coffee maker

This coffee maker is stylish, high quality and feature-rich. Both the pot side and the single serve side work great. The reservoirs are easy to fill and have very visible gauges on the side. Controls are very straight-forward. We could not be happier with the operation or the taste of the coffee it makes. We use the single serve side to heat water for tea and hot chocolate as well.

Helpful?6IN6Y5J18MTA20649864622
Nov 10, 2024
Reviewer name: PT73
4 out of 5 stars
4 out of 5 stars review

Just one minor issue.

Just received the coffee maker and am pretty pleased with the first few single brew cups. The one thing that bothered me was there not being a coffee filter for the carafe side of the package. You have to order one as an accessory. I would think that would be included since you cannot use it until you order or go buy one. Other than that I think we will be quite satisfied.

Helpful?6IN6Y5J18MTA20649864622
Dec 1, 2019
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Very Disappointed!!

I bought this unit last year on December 24. It worked well for about a month, then, the water started to leak under the left (karafe) side.The K-Cup side works but the water is never hot enough so, I stopped using it.Still have the receipt from Sam's Club but I don't know if I still can return it for a replacement since it since almost a year has passed.

Helpful?6IN6Y5J18MTA20649864622
reply from HamiltonBeachTeam

Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker has began to leak. We have redesigned and improved this coffee maker's internal tubing structure to eliminate potential leaking. Currently, all 2-Way FlexBrew units have implemented the new and improved design. We take this matter very seriously and would like to offer our assistance. Please email our Customer Service team at customer.care@hamiltonbeach.com and be sure to include your model number, series number found on the bottom of your coffee maker in the email and we will be happy to assist you.

Feb 18, 2022
Reviewer name: Webguy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what I have been looking for.

I've been looking for a coffee maker that is versatile enough to make a full pot of coffee when I need more than the 4-5 cups my Keurig Carafe machine AND make a single cup using either K-cup pods or the included single cup grounds basket. I never buy extended warranties as they usually are a bad investment but I did buy the 3 year warranty on this machine as I have not had good luck with coffee makers. Too many failed coffee makers within a couple years.

Helpful?6IN6Y5J18MTA20649864622
Oct 12, 2020
Reviewer name: whenim64
1 out of 5 stars
1 out of 5 stars review

Yes, it will leak

We've had this probably about a year and a half, and woke up to the same problem reported by others - water all over the counter top. Evidently, the "rigorous testing" is not like real world use. We really liked it otherwise, but I think we'll look at other options.

Helpful?6IN6Y5J18MTA20649864622
reply from HamiltonBeachTeam

Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker has began to leak. We have redesigned and improved this coffee maker's internal tubing structure to eliminate potential leaking. Currently, all 2-Way FlexBrew units have implemented the new and improved design. We take this matter very seriously, and would like to offer our assistance. Please feel free to contact our customer service department. We look forward to assisting you.

Mar 22, 2022
Reviewer name: Jo Ann C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Hot Coffee

Makes very good, very hot coffee. Even the K-cup and single cup servings are excellent. I like strong coffee, and the strong brew on this pot is strong enough for me. Seems to take a little longer than other coffee pots to brew a pot, but I think that is why the coffee is better. There is a storage section under the cup holder where you store the single cup coffee grounds holder when not in use. Nice feature.

Helpful?6IN6Y5J18MTA20649864622
Jun 14, 2023
Reviewer name: linda
1 out of 5 stars
1 out of 5 stars review

doesn't last a year

i purchased this item and it started leaking from the back within a month , I called Hamilton Beach and they were great and sent me a new product. It was working fine for many months and then it started leaking again from the bottom heating coil this time. I had company so i found a neighbor selling hers and i bought it to use for my guests. Within that week it started leaking from the bottom heating element coil also. I have sent Hamilton Beach another email they said they would respond in 10 business days and i'm still waiting. there is a design flaw for 3 units to leak . i wanted to love this item but i have to say they might be lemons. If they reach out me i'll update this review.

Helpful?6IN6Y5J18MTA20649864622
Jan 15, 2022
Reviewer name: Bama2heart
3 out of 5 stars
3 out of 5 stars review

Undesirable Temperature!

While this coffee maker is attractive, it’s large compared to some other brands, thus it requires more valuable counter space. Despite this, it’s user friendly, and the triple brew coffee maker performs well with the exception of the temperature at the end of the brew cycles! The coffee is NOT hot enough to suit our taste! So, sadly, we will return this coffee maker that we bought at the end of December 2021. Now looking for a triple brew coffee maker that functions well and makes HOT coffee!

Helpful?6IN6Y5J18MTA20649864622
Jun 23, 2018
Reviewer name: Debcc
2 out of 5 stars
2 out of 5 stars review

Loved it while it worked

I bought this coffee maker seven months ago and it made great coffee until last week when it started putting water out everywhere except into the pot. I cleaned up the mess and the pot and tried again (twice). Neither the carafe side or the single side puts water through the filter(s) -- only the bottom of the pot all over the counter and kitchen floor. I went and got another Mister Coffee. They might not last long but for the money I spent on this FlexBrew (on sale) I could have bought three Mr. Coffees.

Helpful?6IN6Y5J18MTA20649864622
reply from HamiltonBeachTeam

Thank you for sharing your feedback regarding your Hamilton Beach FlexBrew 2-Way Brewer. We regret to hear that your coffee maker has started leaking, Please be aware that what you have described is not a common reflection, given that the coffee maker is being used as directed. We are committed to seeing that our customers are receiving excellent service from their products, and we would more than happy to assist you with reaching a resolution in this matter. Please contact us at customer.care@hamiltonbeach.com or 1-800-230-4708 and we will work to resolve your specific issue.