Worst appliance I've ever owned. Every third or fourth single serve cup made just creates a mess of coffee grounds everywhere. It's nerve wracking and frustrating not knowing if it will brew properly. No customer service answering phones because of Covid? Common Hamilton Beach, people can answer phones from home!!! I will never consider another HB product again.

I have had two earlier versions of this Hamilton Beach coffee maker and neither one lasted. Now the single brew is a separate tank and works very good. I normally have a carafe of 10 cups in the morning and my wife loves her specialty cups one at a time. Have had it a month or more and have had no problems.

While this coffee maker is attractive, it’s large compared to some other brands, thus it requires more valuable counter space. Despite this, it’s user friendly, and the triple brew coffee maker performs well with the exception of the temperature at the end of the brew cycles! The coffee is NOT hot enough to suit our taste! So, sadly, we will return this coffee maker that we bought at the end of December 2021. Now looking for a triple brew coffee maker that functions well and makes HOT coffee!

This has been sitting in a box for the last four months because it stopped working. The pod part just completely stopped working. I have a warranty on it, but no one will answer me on the warranty. I had protection put on it.. It's a great pot coffee pot when it works.

Oddly enough, I came across this machine at my fav location while looking for bakery goods. It has recently started to leak from the bottom and run slow. But given that I bought it in 2018/19, I think I have gotten my money worth from it. I have used this machine often for a variety of reasons (hot water, tea, hot coco, etc). So writing this review when I am looking for a replacement seems appropiate. Yup, I am buying it again. Just hope it is as great as the first one.

Liked the idea of a 2-way maker. Disappointed that the single serve side did not meet our expectations. Brewed about 4 single cups using "K-cup" type and 2 using ground coffee and only 1 did not blow up and throw coffee grounds everywhere. The lid was very hard to close with the K-cup in it. Company's solution is change coffee brand and use a #1 cone filter. I should not have to do either of these. Hamilton Beach has been around for a long time and we have owned other HB appliances with no issues, but I returned this coffer maker.

I purchased this just over a year ago. Went to make coffee and the water goes from the unit to all over my counter and floor. I googled the problem and found a hose is defective. It cones loose and there is no fix. Hamilton Beach said it’s out of warranty. Too expensive I last thirteen months.

I bought this coffee maker seven months ago and it made great coffee until last week when it started putting water out everywhere except into the pot. I cleaned up the mess and the pot and tried again (twice). Neither the carafe side or the single side puts water through the filter(s) -- only the bottom of the pot all over the counter and kitchen floor. I went and got another Mister Coffee. They might not last long but for the money I spent on this FlexBrew (on sale) I could have bought three Mr. Coffees.

The first one only lasted one day and something went out on it but was replaced and this one works fine. Love that you can brew pot, cup, or k-cup on one machine. Does brew slower than I am used to but Love functionality of machine. Has a nice pot that pours coffee nicely.

I wish Hamilton Beach would stop selling these. We are on our 3rd one and the last one just went out. According to Hamilton Beach,there is a tubing inside the machine that gets pinched and it cannot be fixed. The 1st when replaced I only had to pay shipping for a replacement. The last 2, they wold only give me a 50% discount. They’ve all lasted maybe pretty close to a year. I would avoid buying this at all cost. They’re just a waste of money. Now to find a coffee maker that lasts longer than a year!