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Customer reviews for Hamilton Beach FlexBrew Trio Coffee Maker for
Hamilton Beach FlexBrew Trio Coffee Maker
4.4 out of 5 stars
stars
2,514 ratings1,474 reviews
  1. 5 stars71% (1,777)
  2. 4 stars14% (352)
  3. 3 stars6% (142)
  4. 2 stars3% (73)
  5. 1 star7% (170)
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Showing 411-420 of 1,474 reviews
May 8, 2023
Reviewer name: Chad
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Coffee maker

Works great!!

Helpful?6IN6Y5J18MTA20649864622
Oct 4, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best coffee pot

I love my new coffee pit

Helpful?6IN6Y5J18MTA20649864622
Apr 6, 2026
Reviewer name: Richard D
4 out of 5 stars
4 out of 5 stars review

good and easy to use

this is my third in six years. i normally make 2 to 3 pots a day. in twenty five years if I get more than a year out of a coffee maker I feel good about it. My first one was 3 years, the scond about 3 years. I noticed on this new one the display is brighter. The other 2 displays were very dim.

Review from hamiltonbeach.com
Helpful?6IN6Y5J18MTA20649864622
Dec 8, 2017
Reviewer name: Pinkcptn
2 out of 5 stars
2 out of 5 stars review

Not really satisfied.

I like the convenience of making a pot or a cup BUT the reason I wanted a new coffee maker so I could have piping hot coffee. This one is no better than my old coffee pot. My boyfriend has a Black and Decker coffee pot that cost only 20 bucks and makes really hot coffee not just barely hot. I wish I had purchased one of those.

Helpful?6IN6Y5J18MTA20649864622
Feb 1, 2021
Reviewer name: CBear
4 out of 5 stars
4 out of 5 stars review

Water LEAKING? EASY FIX!

This thing was only 3 years old and started leaking water all over the counter. Looked up a YouTube video.... fixed it! Seems like Hamilton Beach is using a faulty water hose clamp that over time slowly wiggles off. We took off the sides (watch for the 4 screws that look like a Y and take those off first from the bottom using a small mini sized regular screwdriver). Pull off the sides, unscrew the back panel and lid where the water comes down over the grounds and there you will see a disconnected hose with a very lame clamp. Just shove it back on all the way and move up the clamp and NOW you don't need to BUY A NEW COFFEE MAKER!!! yay!!!!

Helpful?6IN6Y5J18MTA20649864622
Jun 14, 2023
Reviewer name: linda
1 out of 5 stars
1 out of 5 stars review

doesn't last a year

i purchased this item and it started leaking from the back within a month , I called Hamilton Beach and they were great and sent me a new product. It was working fine for many months and then it started leaking again from the bottom heating coil this time. I had company so i found a neighbor selling hers and i bought it to use for my guests. Within that week it started leaking from the bottom heating element coil also. I have sent Hamilton Beach another email they said they would respond in 10 business days and i'm still waiting. there is a design flaw for 3 units to leak . i wanted to love this item but i have to say they might be lemons. If they reach out me i'll update this review.

Helpful?6IN6Y5J18MTA20649864622
Mar 12, 2026
Reviewer name: Derrick C
5 out of 5 stars
5 out of 5 stars review

Great product at a good price

Having owned previous a Hamilton Beach coffee maker that worked flawlessly, I can say that upgrading to the Flex Brew was a breeze to set up and prepare for our first brew. Everything so far has worked well during the first cleaning and the controls are easy to understand and operate. It also helps if you familiarize yourself with all of the features and parts that come with your coffee maker. Another great product.

Review from hamiltonbeach.com
Helpful?6IN6Y5J18MTA20649864622
Nov 12, 2017
Reviewer name: BlackDog
4 out of 5 stars
4 out of 5 stars review

Very versatile, be careful with certain K-cups

I have been using this coffee maker for about two months. So far I've been pleased with it. I like the ability to brew K-cups and also have a traditional drip maker and carafe. I can't speak to some of the negative reviews criticizing the reliability, so far it has been very good for me and I brew at least two K-cups a day and use the carafe side once every few weeks. The only issue I've had is that sometimes the K-cup will burst, as some other reviewers have noted, and coffee grinds spill out all over the front of the machine. You will have to clean up the front of the coffee maker, the counter it sits on, and also go and clear the needle mechanism. This does NOT happen all the time and in my two months of use I've identified the cause to be certain types of K-cups that may not have a secure seal on the foil on the top of the K-cup. So far I've been able to brew fine except for the Sam's Club decaf K-cups. And even then it's not every K-cup, probably one out of every 15 or 20 cups. Other Sam's Club flavors work fine. But when it happens it is a hassle. The issue may be the way the K-cup mount on the Hamilton Beach FlexBrew works. My old Keurig has a cartridge that cradles the entire body of the K-cup and the needle clamp section seems to fully cover the top of the K-cup. The FlexBrew hold the K-cup well enough, but the needle assembly seems to push down on the center of the foil with a circular rubber part that forms a seal against the puncture point but leaves enough room for imperfect K-cups to burst through the edge of the K-cup's top (when the K-cups brew the FlexBrew pushes a lot of pressure into the K-cup). Again, it doesn't happen all the time, it seems to depend on the quality of the K-cup. Still, if the manufacturer could remedy this and send out replacement needle assemblies to the owners, it would make this a 5 star product for me. Other things I liked: - The single-serve side also has a basket that you can use with regular coffee grounds. Many coffee aficionados I know claim this preparation of coffee yields a better cup of coffee than using K-cups, although personally I'm happy either way. - The carafe has a great spout that pours smoothly and doesn't create spills. - The price is great for a machine this versatile. One other thing to note: other reviewers may have mentioned the single-serve side requires you to fill the reservoir each time you brew. That is true and while it is a slight inconvenience, I got used to it pretty quickly.

Helpful?6IN6Y5J18MTA20649864622
Nov 10, 2024
Reviewer name: PT73
4 out of 5 stars
4 out of 5 stars review

Just one minor issue.

Just received the coffee maker and am pretty pleased with the first few single brew cups. The one thing that bothered me was there not being a coffee filter for the carafe side of the package. You have to order one as an accessory. I would think that would be included since you cannot use it until you order or go buy one. Other than that I think we will be quite satisfied.

Helpful?6IN6Y5J18MTA20649864622
Oct 6, 2020
Reviewer name: lowroller
1 out of 5 stars
1 out of 5 stars review

K-cup debacle

I bought this as a birthday present for my wife. She loves coffee makers and was intrigued by the machine's purported abilities. Unfortunately, we quickly discovered that this is not a 2-way coffee maker. That's because the K-cup feature does not work. Coffee grinds and water go everywhere when you attempt to brew a single serving using a K-cup. It makes a total mess of your machine and countertop. You are also left with a cup of coffee loaded with coffee grinds/sludge. Yuck!! My wife and I have tried it over and over again and the outcome is always the same. We waste a bunch of K-cups and have to do a lot of cleaning. At this point, we have seen enough. We could not be any more disappointed with this purchase. We have never had such a crummy experience with a Hamilton Beach product. From here on out, we will just use the carafe side and give up on inserting K-cups into the single serve side of the machine. Don't be misled by my 1 star rating. If I could have given this a 0 star rating, I would have done so. However, the lowest rating I was allowed to give was a 1 star rating.

Helpful?6IN6Y5J18MTA20649864622
reply from Supplier Response

Your experience with our appliance is very important to us. We regret to hear that you are not experiencing optimal results while using the single serve side of your Hamilton Beach 2-Way FlexBrew Coffee Maker. This appliance has endured rigorous testing to ensure an exemplary performance, when used as directed. We would like to offer our assistance in this matter. Please feel free to contact our customer service department. We look forward to assisting you.