As far as the machine we love it. My problem with this purchase online is the fact that we received a previously opened box. I find this unacceptable. I should be given the choice to purchase an open box at a discount. When I purchase new I expect to receive exactly that, a factory sealed box. I will definitely be talking this into account on any future online purchases

Bought a few weeks ago and I absolutely love it. It's fast and easy to load. I've went through 3 coffee makers in the last year and this one I plan on keeping for a long while. I recommend this product to anyone who's looking for a great coffee maker.

I like the multi use of this coffee maker. The feature I really like is brew strenght feature. I am able to brew a full body craft with a coffee shop taste. I make a great moccha that is better than the coffee shop, it now cost me $1 a cup vs $6 or more depending on how many extra shots.

We purchased this coffee pot recently. I am very happy to have the option of making a pot of coffee or using pods for a cup at a time. If anyone has found a pod storage drawer that works well with the coffee maker, please advise. Price wise, I paid $10.00 less than any other stores sell it for in my area.

Needed a programmable coffee system that would have a pot of coffee ready for us when we got up in the morning. Also has the bonus of Keurig-cup versatility for when only a single cup during the day is called for. This system is compact, versatile and easy to use.

Purchased this for my mom as a gift. She is "older" and the big buttons on the front are awesome--easy to see and easy to use. She wanted a one-cup and a coffee pot and this duo fit the bill. She often has difficulty learning how to use new things (she's smart but nervous) but this was very easy for her to learn how to use. Plus the price! I had shopped around and found this same item elsewhere and was just about to make the purchase when I found it for $30 less at Sam's Club!!! Whoo-hoo!

I bought this about a month ago to replace my Kuerig. It’s easy to use and gives the flexibility I was looking for. The only reason I didn’t give it a five star review is that you have to add water every time you want to make a cup. This is annoying when you have cupboards above...you have to pull it out every time.

Our Mr. Coffee still worked, sort of, with a sneer from a warped lid. I found this multi-function coffeemaker, the first that could do regular carafe, Keurig or one cup regular coffee AND brew strength It's wider, as you would expect. Intuitive instructions. Simple to use. We don't use Keurig cups. However, I use the cup dispenser for hot water for cooking. A great buy!

I bought this coffee maker with very high expectations for all the features and brand name but I returned it after the first try. The coffee was barely warm and had to use the microwave to heat it up. That's not acceptable. It's mostly plastic and coffee was very weak. Do not recommend! I bought then the Ninja and I'm happy.

We think this machine is great. The only complaint is the side where you can brew single cups. We are not that fond of the square piece that can be removed depending on your cup size. If this could somehow lock into place, that would be ideal. It always gets knocked off when removing your smaller size cup. The machine I have at home is the same brand but older model and that piece is metal. You can flip it up or down depending on your cup size and it snaps into place. I never have issues with that one. But this large plastic chunky piece is slightly annoying.