While brewing a pot of coffee it is okay but below par explain further, but if you choose KCup this thing SUCKS. When brewing a pot, you must be patient, it is VERY slow to heat and slower to brew. If you choose Kcup single serving is is WORTHLESS. I have tried 10 times and the result are horrible. Takes forever to heat then to compound it floods the catch tray, your cup and then the counter or table with weak coffee like mess. Avoid this thing at all costs. If you want single serve go with a better brand.

We had no major issues with this coffee maker, but overall the design isn’t great. If you’re making a single k-cup serving you have to add water for each cup. There is no reservoir. Also, if you’ve already made a pot of coffee and make a single cup it shuts the carafe warmer off. Overall just a poor design and not well thought out. We are returning and going with the Cuisinart version.

I love this machine, it makes a great cup of coffee. The only issues I have is that the single serving side takes a really long time to heat and ultimately brew. Also it's not very clear that the I/O button is used to stop the flow of water. There have been several overflows unfortunately. It's a learning curve for those who are used to Keurig machines. Different but still an excellent machine.

After my 3rd Keurig died, I really didn't know what to do. I like the convenience of K cups, but also want the option of a programmable coffee maker. I considered the Keurig 2.0, but just didn't want to spend that much. When I found the Hamilton Beach Flex Brew at my local Sam's Club for half the price of the Keurig 2.0 I had to try it. I love measuring the water for a single cup in the size cup or mug I'm using, knowing I will have the exact amount of coffee I expect. (I never could pick the correct cup size on the Keurig. The icons didn't match up with most of what I had on hand, meaning the cup either over filled or filled half way. Too much to deal with in the morning with one eye open!!) The programmable carafe is perfect! I can set it up before I go to bed and make 2-10 cups of coffee. I set it to start about 10 minutes before my alarm so I wake up to fresh, hot coffee. The Flex Brew has a sleek design and fits in just about the footprint of my large Keurig. The enclosed instruction manual is easy to read, and the Flex Brew cleans easily. This is definitely a 10!!!

How come so many raving reviews, the reservoir on the k cup side is joke, 14oz max? It's nothing like the real deal Kuruig. I am retuning it, it was a waste of time to take it out of the box. If you like pouring water for each cup, it's for you, not me. So much for trusting review points...

Our first Flex Brew worked well and did a good job. It was easier to use than other brands. That one started leaking water from the bottom so we now have number 2. We liked it and wanted to give it another shot. I would have gave 5 stars but with the first one leaking water I couldn’t say 5.

Have been looking at the Flex Brew machines for a while now and finally decided to purchase. Best of both worlds being able to brew a pot or a K-cup. So what if you have to fill the water reservoir every time you want to make a single cup, I'm not that lazy for this to be an issue. Had the machine for a week and have had no problems. No plastic taste (I ran vinegar through machine on both sides before first use) no exploding pods either and no grounds in my brewed coffee. Follow directions and you'll be good to go. Coffee is plenty hot, on both sides! Can't beat this unit for the price for sure. Glad I bought it.

Got tired of using two coffee makers; one for K-Cups and one for brewing. My daughter has the same model and highly recommended it to us. Using it daily and works perfectly. Not to mention we now have more space on our countertop since this is a multiple use machine!

I was so hoping I would be one of the lucky ones who had their FlexBrew last for a few years, but I’m not. 1 year and 2 months later (just after the warranty expired of course), the single side stopped brewing and that’s the side we mainly used. I cleaned the needles, tried to run straight vinegar through it, nothing. It would sound like it was heating and then shut off, the water in the reservoir would be steaming hot, but it won’t dispense. I’m so tired of everything being disposable now.....

We love this coffee maker. It replaced our Keurig. We used the carafe during the week and the single cup feature on weekends. I like the fact that it came with a gold single cup filter. I wish that it had one for the carafe. The only downside is that the single cup heats up much, much slower than a Keuring.