We love this flex brew coffee maker. Perfect for us when we are both home...we can use the pot rather than waste the k cups. cons single brew is slow...takes about 3 minutes. but you can start it, go start your car come back and it is ready pros the flexibility is great...pot or single serve. I love you can pour the water from your cup rather than guess how big the cup is (because I have under guessed several times, lol)

I very like the coffee maker and the flexibility of being able to brew single servings, use pods or make a full pot of coffee. I also appreciate the dependability of Hamilton Beach. The problem I have is a missing part of the coffee maker I received. Directions state the funnel should be used every time for the single serve feature; however, there was no funnel included with my coffee maker. ????

Bought one of the first models...left side plate got hot when brewing on the right. It broke about a year later...then tried them again, they fixed issue with left side heating up senselessly but right side spews out water everywhere and says it's clogged when it's not! Also, says it's empty when it not! I don't think I've had the second one even a year now!

This coffee pot was great while it worked. I’ve had it for a year and a half but have really only started using it the last 9 or 10 months. Worked like a charm. A few days ago I noticed it was making less coffee than I was putting into the water reservoir. It wasn't by much so I didn't pay much mind to it. Then yesterday it made a little less. This morning, I filled it to the 10 cup mark and it made 4 cups. Coffee all over the floor leaking out of the bottom of the unit. I tried to clean it using vinegar like they suggest and of course now I can't even hardly stand to be in my kitchen because the vinegar leaked all over the floor. Tried to call customer service and sat on the line for about 15 minutes and then was disconnected twice. I'm not hopeful because they don't stand behind their product for more than a year without you having to pay for repair and shipping. I'll just can it and buy a worthwhile product I guess.

I originally really liked this coffee maker, however; after 2 weeks of use I can no longer use the single cup side of the coffee maker. I rinse and clean but it only dribbles water out and flashes the sign overload and will not make a cup of single coffee with a pod

I love this coffee pot. I can make one individual serving for me and when My Family comes to visit I have another pot right on it that I can make more servants up to 12 this coffee maker. I just love , it’s easy and the best part about it, it its really pretty . Best coffee maker ever.

This is the second flex brew I have purchased. I forgot how bad it was. I’ve had it only 2 months and the coffee doesn’t get hot enough. Same as before. I keep going back to my Hamilton beach scoop coffee maker. It always works great and always works. I’ve been thru 4 other coffee makers since I bought the scoop coffee maker and I always come back to it.

We saw this at our local club and decided to give it a try. We have both Keurig and a regular 12 cup pot. This was to replace both. As of now we are still using it, but the single cup side is so slow and you have to put water in it everytime you want to make a cup. The regular pot side functions as expected. It does take up less space than 2 units, but it doesn't work better than either one individually.

I purchased this Hamilton Beach duo coffee maker from another department store. The needle is so big that almost all the pods explode on the k cup side. Not worth your time! It even says in the directions, that some pods may be defective and not work. Not true...the pods work in other k cup makers. The coffee pot side works great, hence 2 star rating. But I would have really liked both sides to work. I cleaned up more exploded pod messes than I cared to so I returned it. So I went back to the Krureg brand and payed more for the duo maker and love it!

I would suggest you search the internet before you buy the Hamilton Beach FlexBrew. We bought the FlexBrew on November 11th from Sam’s Club. In less than 8 months, the reservoir could no longer hold water and would leak out quickly all over my countertop. Knowing it had a one year warranty, I contacted Hamilton Beach Customer Service and received a response that I need to cut the cord off, send them a picture of the cut cord, call them to pay $12.00 with a credit card and they will forward me a new unit in approximately 15 business days. I really believe this product need some to be recalled!!!