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Customer reviews for Hamilton Beach FlexBrew Trio Coffee Maker for
Hamilton Beach FlexBrew Trio Coffee Maker
4.4 out of 5 stars
stars
2,332 ratings1,297 reviews
  1. 5 stars72% (1,674)
  2. 4 stars14% (319)
  3. 3 stars6% (129)
  4. 2 stars3% (65)
  5. 1 star6% (145)
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Showing 1,141-1,150 of 1,297 reviews
Nov 27, 2017
Reviewer name: Gramaval
5 out of 5 stars
5 out of 5 stars review

Motor home coffee maker

We recently were outfitting our new RV. I wanted something affordable but would do K cups and a full pot. I had seen this one several times at other stores but it was more than I wanted to spend. Found it at a very reasonable price online so ordered it. So far I am very happy with my decision.

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Apr 20, 2018
Reviewer name: Sarrajo
5 out of 5 stars
5 out of 5 stars review

Perfect!!

After my 3rd Keurig died, I really didn't know what to do. I like the convenience of K cups, but also want the option of a programmable coffee maker. I considered the Keurig 2.0, but just didn't want to spend that much. When I found the Hamilton Beach Flex Brew at my local Sam's Club for half the price of the Keurig 2.0 I had to try it. I love measuring the water for a single cup in the size cup or mug I'm using, knowing I will have the exact amount of coffee I expect. (I never could pick the correct cup size on the Keurig. The icons didn't match up with most of what I had on hand, meaning the cup either over filled or filled half way. Too much to deal with in the morning with one eye open!!) The programmable carafe is perfect! I can set it up before I go to bed and make 2-10 cups of coffee. I set it to start about 10 minutes before my alarm so I wake up to fresh, hot coffee. The Flex Brew has a sleek design and fits in just about the footprint of my large Keurig. The enclosed instruction manual is easy to read, and the Flex Brew cleans easily. This is definitely a 10!!!

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Apr 28, 2020
Reviewer name: Bill from Mountains
2 out of 5 stars
2 out of 5 stars review

Stay away from this unit.

While brewing a pot of coffee it is okay but below par explain further, but if you choose KCup this thing SUCKS. When brewing a pot, you must be patient, it is VERY slow to heat and slower to brew. If you choose Kcup single serving is is WORTHLESS. I have tried 10 times and the result are horrible. Takes forever to heat then to compound it floods the catch tray, your cup and then the counter or table with weak coffee like mess. Avoid this thing at all costs. If you want single serve go with a better brand.

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reply from Supplier Response

Your feedback is very important to us. We regret to hear that you are not experiencing optimal results while using your Hamilton Beach 2-Way FlexBrew Coffee Maker. Brew time for this appliance is typically 1 to 1.5 minutes per cup, when using the carafe side. Brew time for the single serve side of this appliance is 3-4 minutes, depending on the amount brewed and the elected brew setting. If your brew extends past the noted times, please email our customer service department at customer.care@hamiltonbeach.com.

Dec 14, 2023
Reviewer name: Edwin C
5 out of 5 stars
5 out of 5 stars review

Great brewer for the price!!

I like my morning coffee to be the best cup of the day and this brewer has never failed me! Tried MANY other brands of coffee maker but this one delivers good coffee consistently. Carafe lettering wears in the dishwasher. Wasn’t enough to reject the machine. It’s my 2nd time buying this Flexbrew-er. Love the single/carafe option.

Review from hamiltonbeach.com
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Dec 18, 2017
Reviewer name: MpH
5 out of 5 stars
5 out of 5 stars review

No Complaints

Have been looking at the Flex Brew machines for a while now and finally decided to purchase. Best of both worlds being able to brew a pot or a K-cup. So what if you have to fill the water reservoir every time you want to make a single cup, I'm not that lazy for this to be an issue. Had the machine for a week and have had no problems. No plastic taste (I ran vinegar through machine on both sides before first use) no exploding pods either and no grounds in my brewed coffee. Follow directions and you'll be good to go. Coffee is plenty hot, on both sides! Can't beat this unit for the price for sure. Glad I bought it.

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Sep 19, 2018
Reviewer name: dalJava18
1 out of 5 stars
1 out of 5 stars review

"LEAKS"

I was so excited to purchase this Hamilton Beach FlexBrew to be able to brew a pot of coffee or use K-Cups from the same maker. We really liked the maker, as it was easy to use and made tasty coffee. Disappointingly, it only lasted several months and then it started to leak from the bottom. We used it several times more until it flooded the counter, ran down the wall and soaked the baseboard. We returned it to Sam's Club and exchanged it for the same Hamilton Beach FlexBrew thinking this was just a lemon. This was in March 2018 and 6 months later we encounter the same scenario!!! Leaking again with this one! A quality coffee maker should last years not months! Thankfully, Sam's Club has a great return policy and we returned the 2nd coffee maker. We are not buying the 3rd times the charm theory! I loved the idea of a 2-way brew, so I researched Cuisinart 12-Cup Coffee Maker & Single-Serve Brewer and Bialetti Triple Brew Coffee Maker and the reviews indicated the same leak problems with both those brands. Can any manufacturer correct this issue and make a quality leakproof flex brew product? Now I am back to using a 12-Cup coffee maker and a Keurig single serve for my K-Cups cluttering up my counters.

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reply from HamiltonBeachTeam

Thank you for bringing this to our attention. We are sorry to hear of the unexpected occurrence you were experiencing with your Hamilton Beach FlexBrew 2-Way Brewer. This is certainly not the normal lifespan of our coffee makers, when in use. We would have been more than happy to offer you assistance in this matter. If you have any issues in the future with any Hamilton Beach appliances, feel free to contact our Consumer Affairs Department (customer.service@hamiltonbeach.com or 800.851.8900) for assistance.

Dec 19, 2017
Reviewer name: MisterMovie
5 out of 5 stars
5 out of 5 stars review

You can have it ALL!!

Bought this about a month ago for the office. Single serve or whole pot, it does a great job! I usually program it when we leave so we can have fresh coffee when we come in the next morning. The price is RIGHT, and it brews a GREAT cup of coffee. You can't go wrong with the FlexBrew!!

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Jun 1, 2018
Reviewer name: Nanasturtle
5 out of 5 stars
5 out of 5 stars review

Awesome Value

I bought this about 3 weeks ago and my husband and I love it! He's a "drink a pot" of coffee kind of guy and I'm the "drink a K-Cup" 1 or 2 cup kind of gal so this was a perfect choice for us! We seriously love this and have not had any issues and its nice too because if he wants just a cup of reg. coffee or whatever later in the day, it comes with a filter to brew loose coffee in a single cup filter that comes with it. I haven't tried it yet, but I'll bet you could put a tea bag in the filter and brew a cup of tea if wanted. It is a great value and really would make a perfect gift as well for any occasion!

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Sep 24, 2019
Reviewer name: Gail
3 out of 5 stars
3 out of 5 stars review

Wouldn’t by it again

After less then a year of using this machine I have to stand in front of it and repeatedly hit the brew button for the pods. It shuts off after the water gets hot and has to be turned on again. The timer works great for the full pot coffee but the coffee is not HOT. The burner does not heat well. I will not recommend this product and am waiting for it to die so I can purchase something different.

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Aug 26, 2019
Reviewer name: paulandruby
3 out of 5 stars
3 out of 5 stars review

Exploding K cups.

We purchased this in January 2019 and have used it daily. As others have said sometimes you will get a bad k-cup pod. We had the most problems with the Members Mark brand but just had one Maxwell house brand explode. I don't think we've had any of the K-Cup brand pod malfunction. I think it is a design flaw with the Hamilton Beach. Otherwise we love it. Considering the price it's pretty good.

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