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Customer reviews for Hamilton Beach FlexBrew Trio Coffee Maker for
Hamilton Beach FlexBrew Trio Coffee Maker
4.4 out of 5 stars
stars
2,332 ratings1,297 reviews
  1. 5 stars72% (1,674)
  2. 4 stars14% (319)
  3. 3 stars6% (129)
  4. 2 stars3% (65)
  5. 1 star6% (145)
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Showing 1,111-1,120 of 1,297 reviews
Sep 27, 2019
Reviewer name: MzSac
5 out of 5 stars
5 out of 5 stars review

good so far

Love having both options and it serves the coffee hot! With the $10 off I bought the three year warranty (Sams does one year) so I figured I’m good if it breaks after reading reviews. Not too bulky. Need to measure K-Cup water but half the price of the Cuisinart.

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Sep 20, 2023
Reviewer name: Marco
1 out of 5 stars
1 out of 5 stars review

Trash

Trash. Do not waste your money. This unit lasted about 7 months. First, the single brew side would and would not function. I cleaned the unit with vinegar and cleaned the screen. This went on for about 2 months (the unit was 5 months old). The single side would work for several days and stop. The caraffe side failed not long after the single serve side. Waste of money.

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Jan 26, 2019
Reviewer name: chiefjim
3 out of 5 stars
3 out of 5 stars review

Disappointed

This coffee maker is slow and I am disappointed that you can only put a single cup of water at a time in the single cup brewer at a time. No water storage. Should have read the reviews first. Will sell at the next garage sale for pennies on the dollar.

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Dec 30, 2023
Reviewer name: Kenneth R
5 out of 5 stars
5 out of 5 stars review

A Game-Changer in Morning Bliss

I've always sought that perfect cup of morning magic, and the FlexBrew® Trio Coffee Maker (Model: 49957) has undoubtedly brought this enchantment to life. This Christmas, I gifted my wife this coffee maker, and it's transformed our mornings into an aromatic symphony. Its sleek design seamlessly blends into our kitchen, but its true beauty lies within its versatility. The ability to brew a single cup, a full pot, or even a bold-flavored carafe has truly catered to our diverse coffee cravings. The customizable options are an absolute game-changer. Whether it's the simplicity of a K-Cup® pod or the indulgence of freshly ground coffee, this machine flawlessly delivers every time. Plus, the added bonus of brewing a full pot for family gatherings is a blessing, effortlessly accommodating everyone's preferences. Functionality paired with convenience makes this coffee maker a gem. The intuitive interface simplifies the brewing process, allowing us to wake up to the aroma of freshly brewed coffee, set exactly to our liking, every single morning. But what truly sets this apart is its consistency and quality. The coffee is brewed to perfection, delivering a rich, flavorful cup that elevates our mornings, giving us that perfect start we crave. Cleaning and maintenance are a breeze, adding to the overall convenience. And the durable construction assures us that this coffee maker is here to stay, becoming an integral part of our daily routine for years to come. In essence, the FlexBrew® Trio Coffee Maker isn't just a machine; it's a catalyst for creating beautiful moments. It has made our mornings brighter, conversations warmer, and simple moments cozier. Thank you, Hamilton Beach, for adding this touch of magic to our lives. This purchase has undoubtedly been a gift that keeps on giving, bringing joy with every sip.

Review from hamiltonbeach.com
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Mar 25, 2018
Reviewer name: Trace
1 out of 5 stars
1 out of 5 stars review

Don't count on it, broke in 2-3 months

I read some pretty positive initial reviews of the system, but that is just it they were initial review which are pretty much useless. I have had this for three months and it was to replace 2 separate units and free up my counter space. I clean the nozzle on a regular basis and have ran decalcifer through it once a week. Even with normal maintenance the kcup side started having issues in 2 months. At first it was only brewing half the cup then you could run it a second time and it would finish, now it heats the water and then goes into protect mode. I am pretty confident that it is the pump because I can pull water through the head but it has failed completely now.

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May 8, 2018
Reviewer name: Mark
1 out of 5 stars
1 out of 5 stars review

Busted!

Bought this around 6 months ago, water leaks all over our counter and provides us with about a quarter of carrafe of coffee. Great way to start our mornings. Going to return to Sam’s to see what sort of warranty we have. Will update accordingly. Signed....unhappy coffee drinker:(

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Jul 1, 2019
Reviewer name: PS
2 out of 5 stars
2 out of 5 stars review

Does Not Last

I enjoyed this coffee maker WHEN IT WAS WORKING! In only a few months I had to discontinue use because the water would drain all over the counter. I had to cut the cord off, take a picture of it, and mail it all in. It was SEVERAL weeks before a replacement arrived. The coffee maker remains stationary, yet in less than 8 months, SAME PROBLEM with the replacement. Water tubing apparently gets disconnected. The warrenty will not extend beyond the 1st appliance 1 year warranty so the only thing Hamilton Beach will do is allow me to purchase directly from them again at half price and pay shipping & handling charges to receive it & that is always more than you anticipated so I will not be buying their product again.

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May 9, 2018
Reviewer name: Robin
1 out of 5 stars
1 out of 5 stars review

K Cup does not work - coffee grounds spill allover

We just bought this unit and are incredibly disappointed. Just about every other K Cup explodes grounds all over the counter and maker. When you are getting ready and want coffee in the morning, you cannot rely on this unit to 1) make coffee or 2) not cause a mess.

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Sep 22, 2018
Reviewer name: RickE
1 out of 5 stars
1 out of 5 stars review

water leaks

I received this as a Christmas gift and use it everyday. Until last week when making coffee using the carafe, it dumped half the water on the counter. I thought well maybe I didn't have the carafe put back properly. I tried again the next day. Same thing. Didn't have time to research problems online so I thought I'll just use the other side. Worked great as usual for about 4 days. This morning it dumped half the coffee in the cup and the other out the front of the machine. Coffee had been inserted properly and shut properly.

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reply from HamiltonBeachTeam

Thank you for sharing your feedback regarding your Hamilton Beach FlexBrew 2-Way Brewer. We are sorry to hear of the trouble you are experiencing with your coffee maker. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please contact us at customer.care@hamiltonbeach.com or 1-800-230-4708, so we can go over some options with you that we believe could improve your experience. We look forward to hearing from you.

Dec 21, 2018
Reviewer name: joe g
1 out of 5 stars
1 out of 5 stars review

carafe glass is brittle

I love the machine BUT the glass carafe is so brittle that all you have to do is bump it lightly and it breaks. Since the carafe cost is almost 1/4 of the total cost I don’t recommend buying. The manufacturer either by design or just a scam so you have to a replacement carafe at an exorbitant cost.

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