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Customer reviews for Ello Benni Kids Bento Lunch Box with Carry Handle & Ice Pack for
Ello Benni Kids Bento Lunch Box with Carry Handle & Ice Pack
3.7 out of 5 stars
stars
124 ratings96 reviews
  1. 5 stars45% (56)
  2. 4 stars16% (20)
  3. 3 stars12% (15)
  4. 2 stars13% (16)
  5. 1 star14% (17)

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Showing 21-30 of 96 reviews
Oct 20, 2026
Reviewer name: Jennifer G.
1 out of 5 stars
1 out of 5 stars review

bento box

[This review was collected as part of a promotion.] I bought this in September, its October and the snap to close the lunch box already broke off. Cheaply made.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R20431304474
Aug 19, 2026
Reviewer name: TESLA
2 out of 5 stars
2 out of 5 stars review

its cute container and i love the ice pack can go in the top... but its wayyy too difficult for my 5 year old to open. It often gets stuck and is sometimes to hard for me to get the seal to break... he didnt eat lunch today because he was scared to ask for help and couldnt get the seal un done... he wont be using this container anymore. i had high hopes for it but its a miss!

Helpful?4RUP33G06G6R20431304474
reply from Ello Customer Support

Hi Telsa, Thank you for sharing your feedback with us. We're sorry to hear the lid on your Benni Box Food Jar isn’t opening. Please try the following methods: Leave the container upside down in the freezer for 2–3 minutes. Submerge the lid in hot (not boiling) water for 1–2 minutes. Use a hair dryer or heat gun on low heat for 1–2 minutes to evenly warm the lid without overheating These steps may help make the lid easier to open. If you need further assistance please send us an email at support@elloproducts.com

Jul 21, 2026
Reviewer name: Laura R.
5 out of 5 stars
5 out of 5 stars review

Perfect size

My son loves the lunchbox , it's very easy for him to open and close it. I love that is the perfect size for him and it comes with the ice pack. My favorite part is that it's dishwasher safe and durable. Also super cute and unique design makes lunchtime more fun.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R20431304474
Jul 21, 2026
Reviewer name: Stephanie
5 out of 5 stars
5 out of 5 stars review

Great for littles!

This is great for little ones! It is easy for my 4yo to open and close, and she loves that she has her own ice pack! The canister is a fun addition and works wonderfully. The charms are a great touch for kids to be able to personalize it on their own.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R20431304474
Jul 22, 2026
Reviewer name: Sharae L.
4 out of 5 stars
4 out of 5 stars review

Great lunch box!

This lunch box is a true game changer. I have been hoping for a convenient lunch box that will allow my 6 year old to have hot lunch and cold snacks. She loves Pasta and fruit, raw veggies and cheese. The condensation from the cool pack made her cheese a little wet/ soggy but her fruit stayed cool. She loves the charms and the colors of the box. I will say, you will no longer need a lunch bag for this box. If you choose to add crackers or pretzels, ect. I suggest placing in a snack baggy to prevent becoming soggy. Overall, this box truly has it all!

Review from Leapfrog Brands
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Aug 3, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Lovely but too difficult for my nearly 6 year old

Loved everything about it (great size, fits a sandwich, leak proof for our needs, came with ice pack, super cute and customizable, has a handle, lays flat when you open it) BUT it was too difficult for my nearly 6yo to close on her own, the tray often stuck to the top and she couldn't pull it down on her own, ice pack pops/falls out easily at times).

Helpful?4RUP33G06G6R20431304474
reply from Ello Customer Support

We're sorry to hear that you are experiencing problems with your Benni. Please reach out to support@elloproducts.com for further assistance.

Aug 20, 2026
Reviewer name: Briana
2 out of 5 stars
2 out of 5 stars review

Better for bigger kids

It's hard for my kindergartener and myself to open and close this after it's been in the fridge. It creates a seal and you have to yank off the inner container from the top lid. She's also a little too small to be able to close it by herself. It's also too big for the simple modern lunch boxes because you can't fit a drink with it.

Review from Leapfrog Brands
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Jul 21, 2026
Reviewer name: Alexandra
5 out of 5 stars
5 out of 5 stars review

Lunchtime win

This lunchbox is a total win! The built-in compartment for the ice pack keeps everything fresh until lunchtime without taking up precious food space. It's the perfect size for my toddler, easy for little hands to open, and the cute design is a huge bonus. My 3 year old loved rearranging the fun charms that came with the lunchbox.

Review from Leapfrog Brands
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Jul 22, 2026
Reviewer name: Megan K.
5 out of 5 stars
5 out of 5 stars review

Perfect for younger kids!

I love that this lunchbox has a handle so that you don't need to place the bento into a separate lunchbox for transport. The insulated container is perfectly sized to hold an easy mac serving or small ramen cup, and it has a wider mouth than other brands which makes it ideal for younger kids and smaller spoons. The ice pack going into the front is perfectly sized. My only suggestion would be to implement a storage space for a spoon or fork next to the ice pack so we don't have to fit it into the lunchbox itself. Almost a perfect all-in-one lunchbox option, but still definitely 5 star worthy and a hit with my 6 year old.

Review from Leapfrog Brands
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Aug 26, 2026
Reviewer name: Jen
1 out of 5 stars
1 out of 5 stars review

Very difficult to open and close

Designs looks good. I mean my kids love the charms. Thats the only reason I wont return it. Its super hard to close especially with the young kids. The jars are so hard to close and open and the lunch box its self its so hard to close. My kids end up bringing home the open lunch box because they can't close it. Even with out the jars inside its hard to close. I wont buy it again.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R20431304474