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Customer reviews for Ello Benni Kids Bento Lunch Box with Carry Handle & Ice Pack for
Ello Benni Kids Bento Lunch Box with Carry Handle & Ice Pack
3.7 out of 5 stars
stars
124 ratings96 reviews
  1. 5 stars45% (56)
  2. 4 stars16% (20)
  3. 3 stars12% (15)
  4. 2 stars13% (16)
  5. 1 star14% (17)

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Showing 1-10 of 96 reviews
Aug 21, 2026
Reviewer name: Judith
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It is ok

I love the very well instalation. However, it is heavy and bulky for my five year old. I love that I could remove the tray to wash it. It is very well made. Currently, I made accommodations by removing the top part that has the ice pack. He can open it easily by himself, which is a bonus. This is his 3rd bengo because he has difficulties opening the other two.

Helpful?4RUP33G06G6R20431304474
Sep 29, 2026
Reviewer name: Tyemah J.
5 out of 5 stars
5 out of 5 stars review

Cute & Convenient

[This review was collected as part of a promotion.] Our daughter absolutely loves her personalized Bento box and the ability to add her own style to it! The vibrant colors makes her eager to eat and find what's inside. I love the hot/cold feature of the box with the insulated container and its ability to be removed. The included ice pack is an absolute bonus!

Review from Leapfrog Brands
Helpful?4RUP33G06G6R20431304474
Sep 12, 2026
Reviewer name: Evan D.
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] We love Ello products, the pop and fill water bottle is perfect for my kids because they can refill their cups by themselves. The bento box holds a lot of food inside and the handle is a perfect touch. I would love to review other products and share more of your company for others.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R20431304474
Sep 16, 2026
Reviewer name: Karla C.
3 out of 5 stars
3 out of 5 stars review

Mom of kindergartener

[This review was collected as part of a promotion.] I love the half ice and warm concept of the lunch box. However, the food jar is to wide for my five year olds hands to grip the bottom half and twist the top. If it was a little less wide or possible a bit taller to give her more grip space for her little hands it would have been a PERFECT lunchbox and I mean PERFECT.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R20431304474
Oct 22, 2026
Reviewer name: Taisa R.
2 out of 5 stars
2 out of 5 stars review

Beautiful but not practical

[This review was collected as part of a promotion.] I loved the design, the size, and the separate compartment for hot meals, and I really thought my search was finally over\! Unfortunately, I soon realized that this lunchbox set is far from practical\. It's not leakproof, and food easily spills from one compartment into another\. By the time the kids open their lunchboxes, everything is a huge mess\! The cup is cute, too, but the straws stop working after just a few uses\. Unfortunately, as much as I love the original idea and the size of this set, the poor functionality is a dealbreaker\. I really wanted to love it, but I simply can't recommend it.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R20431304474
Sep 5, 2026
Reviewer name: Justine S.
2 out of 5 stars
2 out of 5 stars review

Disappointing purchase!

[This review was collected as part of a promotion.] Great design over all except the hot container literally cannot open it so I wouldn’t expect my 5 yrs old too. Even just barely twisting it closed the seal with hot Food in it made it unable to open even by adults. Poor design.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R20431304474
Sep 19, 2026
Reviewer name: Katie P.
2 out of 5 stars
2 out of 5 stars review

Disappointing for us!

we are long time Ello lovers- and were excited for these lunchboxes because they seem so functional. I specifically got them for the thermos option. Now twice when we have sent warm food to school with my daughter ( she and her teachers) are unable to open the thermos. When she gets home I try, and its hard-- it's not until I run it under warm water that it will open with a lot of work. Feel like these are kind of a waster for us now seeing as we have to purchase new Thermos for both our kids!

Review from Leapfrog Brands
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Aug 23, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Skip- don’t buy

Liner gets stuck to the top constantly. I can’t use for school lunches as it’s really hard to use and since the liner sticks, lunch has spilled everywhere. Not worth it which stinks because we were excited to be able to decorate with croc charms as my kiddo wanted.

Helpful?4RUP33G06G6R20431304474
reply from Ello Customer Support

Hi There! We're sorry to hear about your experience with the Benni Lunchbox. We would be happy to help make this right for you. Please send us an email at support@elloproducts.com We look forward to hearing from you!

Sep 10, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Bad buy - size %26 condensation issues

This was a last-minute purchase because the lunchbox that I ordered for my 1st grader was delayed in shipping. This lunchbox was a bad buy even on sale for $9. The compartments are too narrow and small. Anything with more height than a basic ham and cheese sandwich will get squished by the lid. The lid and ice pack storage area takes up major space at over 1/2 inch. Condensation from the ice pack makes sandwich, crackers, chips, etc soggy. The smaller compartments can’t hold even two ounces of apples slices and only 11 cheeseballs can fit in a single layer in the smaller compartment. If you try to stack them, they will get squished and if you use the ice pack, they will get soggy. If this were labeled as a toddler snack pack and came without the ice pack I wouldn’t be mad at it, but as is I couldn’t get this thing in the trash fast enough.

Helpful?4RUP33G06G6R20431304474
reply from Ello Customer Support

Hi, Thank you for this information. We're sorry to hear about your experience with the Benni Lunchbox. Please send us an email at support@elloproducts.com. We look forward to getting this resolved for you.

Sep 14, 2026
Reviewer name: Victoria T.
1 out of 5 stars
1 out of 5 stars review

Not easy for kids

The lunchbox gets sealed too tight. My 8 year old daughter says she has to pull down on it for the box to open. It's also too hard to close. The latch ended up breaking off. The thermos also gets sealed too tight and very difficult for adults to open.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R20431304474