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Customer reviews for LG 27 cu. ft. Counter Depth 3-Door French Refrigerator for
LG 27 cu. ft. Counter Depth 3-Door French Refrigerator
4.4 out of 5 stars
stars
577 ratings577 reviews
  1. 5 stars67% (388)
  2. 4 stars19% (107)
  3. 3 stars6% (35)
  4. 2 stars3% (18)
  5. 1 star5% (29)

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Showing 41-50 of 577 reviews
Jun 30, 2026
Reviewer name: BaCo
2 out of 5 stars
2 out of 5 stars review

Awkward to use

This refrigerator was recently purchased and the right door is misbalanced or otherwise not functioning properly. The door immediately begins to close after it is opened making it inconvenient to load the refrigerator or take things out. So far I have been frustrated in getting Lg to correct this matter. Upsetting!

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Jul 23, 2026
Reviewer name: AWFL
1 out of 5 stars
1 out of 5 stars review

Most horrible experience ever…and it's not over

The refrigerator has never worked. We plugged it in according to the instructions and it has never cooled. After several days it also began leaking oil from the compressor area. Because the unit has never functioned properly, I cannot comment on cooling, efficiency, noise, or any of its advertised features. So far LG has consistently been unhelpful. I have called 2x a day everyday, no solutions at all. Stay away.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Nov 19, 2023
Reviewer name: Spiteric
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

More space than expected

We are very happy with our purchase. More space than we expected. The only design change I would make is to have at least one shelf adjust independently rather than the entire shelf to stagger height.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Aug 12, 2023
Reviewer name: Iryan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Large counter depth refrigerator

[This review was collected as part of a promotion.] We like the large capacity, adjustable shelves, internal filtered water and ice, all in a counter depth French Door refrigerator.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Mar 14, 2024
Reviewer name: JeannefromNY
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

getting serviced after 3 months

this fridge is beautiful and spacious. but its only been 3 months and i am already having it serviced for a malfunctioning compressor. hopefully this is an outlier situation, and not something i have to contend with for the life of the fridge.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from LG Digital Care Team

Hey Jeanne. We also love an aesthetic and spacious fridge and hope you enjoy it for years to come. We would like to follow up with you on the status of your repair and see if there's anything else we can do to help you. Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We aim to get you back to enjoying the beauty and space of your LG fridge with peace of mind. ^ Diego

Oct 30, 2023
Reviewer name: TheresaN
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Freezer drawer frozen shut

I really regret buying this fridge. The freezer door is stuck and the only solution provided is to unplug the freezer for 2 days and spoil my food. I wish I never got a drawer version. I wish I could switch into a regular not drawer freezer

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from Customer Care

Hi TheresaN. Thank you so much for reaching out to us here. There is a possibility that something is blocking the tracks and stopping the freezer from rolling back. If that doesn't work reach out to @LGUS on Twitter or PM us via Facebook. - Trey

Sep 18, 2026
Reviewer name: Bob hates LG
1 out of 5 stars
1 out of 5 stars review

Worst appliance i ever purchased

Ice maker did not work. Refrigerator temperature did not go below 46 degrees, food spoiled. Freezer temperature did not go below 38 degrees, everything melted or spoiled, except the ice of course because the ice maker did not work.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
May 10, 2026
Reviewer name: CatsNjammer
3 out of 5 stars
3 out of 5 stars review

LG Refrigerator

The refrigerator is relatively quiet, the double doors are very convenient & freezer has plenty of storage. However, the water filter resulted in tiny clear particles in the water so it is unusable and I have not stopped drinking bottled water.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Nov 7, 2022
Reviewer name: TataNY
1 out of 5 stars
1 out of 5 stars review

Unsatisfactory cooling/freezing temperatures

I got this refrigerator 2 days ago. Everything looks fine, but... Temperature inside (after we turned it on) drop so slow, that it takes 2 days to reach more or less required levels. Freezer was set to -3F, but real temperature +8F. Refrigerator part was set for 33F, but reach only 40F. Plus, You don't feel cold air flowing into chamber and after opening the door temperature rises 1-2-3F (well, it's normal) but it takes an hour or more to drop back to 40F. Sorry, but I need a real refrigerator to keep my food well preserved, not nicely designed box!

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Nov 6, 2023
Reviewer name: Jlaskey92
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots if room!

[This review was collected as part of a promotion.] Have had this refrigerator for about 3 months and it has been awesome! Lots of room with easy access to items. The freezer has plenty of space and the ice maker works very well. Overall a great product and would highly recommend!

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286