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Customer reviews for LG 27 cu. ft. Counter Depth 3-Door French Refrigerator for
LG 27 cu. ft. Counter Depth 3-Door French Refrigerator
4.4 out of 5 stars
stars
577 ratings577 reviews
  1. 5 stars67% (388)
  2. 4 stars19% (107)
  3. 3 stars6% (35)
  4. 2 stars3% (18)
  5. 1 star5% (29)

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Showing 31-40 of 577 reviews
Feb 24, 2024
Reviewer name: KTM303
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Maximum storage for a Counter Depth

LG has the largest cubic storage counter depth model. Price was an attractive selling point but not as nice as our previous LG. Tall items must be stored in doors as shelves are minimally adjustable. Hope we can get 10 trouble free years with this one.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from LG Digital Care Team

Hey there. Our goal is to fill your home with the best LG products, and we are dedicated to providing you with support for years to come. If you need support, please send us a private message on social media. We're always here to help. ^ Diego

Jan 13, 2024
Reviewer name: Lizzz72
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Features

Absolutely love this fridge, except for the fact the ice maker broke within a day of having it. So then we had to wait 2 weeks before getting it fixed! Very disappointing since the main reason I got this fridge was for the ice maker in the freezer. It makes a ton of ice!

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Aug 24, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

When the power goes off in the house, my compressor turns off and does not turn back on when the power is fixed. When I'm traveling, this is a real nuisance. Also, they want me to pull the refrigerator out to unplug and re-plug to start the compressor. This is a Poor warranty.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Sep 14, 2026
Reviewer name: Andrew O
2 out of 5 stars
2 out of 5 stars review

Freeze Shelves are a Disaster

The fridge generally worked great but after about a year, the freezer rails that the ice cube tray and pull out tray sit on became cracked. This quickly caused the tray supports that sit on the rails to crack. LG does not have replacement parts which is extremely frustrating given the age of the fridge and we're now left to have to buy a new fridge which ultimately will not be an LG fridge.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
May 4, 2026
Reviewer name: Mike P1
5 out of 5 stars
5 out of 5 stars review

Love it

we love it. The only negitive is that it's sometimes hard to find things in the freezer.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Feb 7, 2023
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

Had this fridge for 3 weeks and have not been able to put food in it because it's not cooling to a safe temperature

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Nov 23, 2023
Reviewer name: Lordrlp
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

One deficiency

[This review was collected as part of a promotion.] Lots of room inside but where do I put my half used large champagne bottle? Any recommendations?

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Dec 12, 2023
Reviewer name: Sarahroach
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Does not stay cold!!

Does not keep food cold. The fridge is set at 33 and barely stays under 42, it's dangerous and unsafe and should be recalled

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from LG Digital Care Team

Hey Sarah, thank you for your feedback. We can see where your concern lies, and we'd like to look into this further with you. Please send us a private message on our social media, @LGUSSupport, with your model, serial, and phone number. We want to ensure our customers are safe and receive the support they deserve. ~TammyJo

Jun 30, 2026
Reviewer name: BaCo
2 out of 5 stars
2 out of 5 stars review

Awkward to use

This refrigerator was recently purchased and the right door is misbalanced or otherwise not functioning properly. The door immediately begins to close after it is opened making it inconvenient to load the refrigerator or take things out. So far I have been frustrated in getting Lg to correct this matter. Upsetting!

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Jun 24, 2026
Reviewer name: Gearhead444
4 out of 5 stars
4 out of 5 stars review

Good, Lousy Instructions

The refrigerator works fine and had a good price. Instructions are terrible. I couldn't lower the temperature to 33 degrees based on the instructions. Luckily, I found the fix on the web. You have to set the temperature then pull the plug for 10 seconds. I wonder how many think they lowered the temperature but didn't. The conspiracy side of me makes me think it was hidden on purpose.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286