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Customer reviews for LG 27 cu. ft. Counter Depth 3-Door French Refrigerator for
LG 27 cu. ft. Counter Depth 3-Door French Refrigerator
4.4 out of 5 stars
stars
577 ratings577 reviews
  1. 5 stars67% (388)
  2. 4 stars19% (107)
  3. 3 stars6% (35)
  4. 2 stars3% (18)
  5. 1 star5% (29)

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Showing 1-10 of 577 reviews
Jul 17, 2026
Reviewer name: Torchgirl
5 out of 5 stars
5 out of 5 stars review

Love my LGs!!

I couldn't pick a suggested review topic. All of them are spot on! I purchased my first LG refrigerator back in 2025. I loved it so much, I got another for my second home. It's quiet, does a great job of cooling & freezing, there's so much more room than my previous fridge, & it stays consistent. The pull-out freezer & double doors above are roomy & easily accessible. In the fridge part, there's no need to move things around because you can see what you have. I'm saving money & energy with these 2 new appliances, which is a wonderful, added bonus. Highly recommend!!

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Aug 30, 2023
Reviewer name: Connie R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This model is a winner!

[This review was collected as part of a promotion.] I love my new LG refrigerator! It has so much more space than my old one. The French doors make everything so visible and accessible. The ice cube maker and bottom freezer are also so easy to reach. Thank you for a great design!

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Oct 6, 2022
Reviewer name: 37 rats in a trench coat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Large interior space with a compact footprint

I was looking for a fridge that would fit into a very small and narrow gap in my counter. This fridge fits perfectly. It has so much more room than my old fridge even though the footprint is a lot smaller! It really makes my weekly grocery shop for myself look tiny. I can't ever imagine running low on room as a single person. I imagine this would house a large family's foodstuffs without incident. There was a minor difficulty with shipping (the promised day came and went without a peep from the delivery folks) but I got it a week later. Overall, I have no complaints. It's super quiet, beeps if it's been open a bit too long, makes ice, and dispenses water. This fridge does anything anyone would want out of a fridge.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Dec 25, 2023
Reviewer name: Zoomzoom369
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cold and bright

Very usable space inside and very well lit. I like that it is quiet most of the time. We did have a little time where the refrigerator wouldn't go below 50F and found that a wrapper had fallen and was blocking a vent. Once the offending piece was removed, the refrigerator has worked flawlessly since.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Dec 27, 2023
Reviewer name: BrianC283
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great layout and features!

I bought this refrigerator a few weeks ago and it has exceeded my expectations! Even though it is only slightly larger than my previous side-by-side, the layout allows much more storage. I like having the water dispenser inside the unit as well. The finger print resistant finish is one of my favorite features. This appliance is so easy to clean and keep clean! I enjoy all the features including the "alarm" the lets you know when you've left the door open or ajar. I would highly recommend this refrigerator!

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Dec 21, 2022
Reviewer name: Tesla100P
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cant rate definitively at this time

[This review was collected as part of a promotion.] We purchased this refrigerator only several weeks ago for our weekend house and cannot give it definitive performance review as yet but can comment on its layout, features, and build quality. We discovered that this 27 cu. ft. counter depth refrigerator can store so much more than we thought it ever could. At first, we were even convinced that we may have purchased too large of a refrigerator. We have most all refrigerated items stored in direct view and arranged on the two interior doors. We're trying to organize the shelf interior so that we know where any given item is on a regular basis. We're not there yet. We have purchased clear plastic bins for use in the freezer section to better make orderly use of the space. The ice maker is a little slow but the ice collection box in the freezer is very convenient and doesn't waste space on the door. I find the inability to determine the actual refrigerator and freezer temperatures annoying and frustrating. The digital set temperature seems inadequate without also showing the actual temperatures. I had to realign the left door after delivery and installation after initially loaded it with items. The left door would not engage the top track to close the flap seal between the two doors. The instructions and tool provided helped me solve this problem that I felt should not have occurred. The water filter was easily installed and the interior water dispenser was convenient to use although we only drink spring water which we store in its 2-1/2 gallon dispensing container on one off the adjustable shelves. The exterior stainless finish is smudge resistant because it seems to have some kind of clearcoat finish over the stainless steel. I, however found two very small defects in that finish which I will live with. A further comprehensive review of this fridge will be given after a longer term of use has been established.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Oct 3, 2023
Reviewer name: Whittkatt
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pretty happy, and great customer service

I am happy with my purchase, in general. I feel like the shelf configuration could be better. I'm extremely limited on space for taller items, but, it works fine, overall. I did have an issue with the unit not cooling; everything in my freezer thawing, and the fridge warming. I had to toss about a thousand dollars worth of food. The fridge lights were still on, which was a confusing thing- it was on, but not working. I had a very good experience with a phone call to customer service, and learned that because while having some electrical work done, a breaker had been shut off, then quickly turned on again, and that was enough to cause the motherboard to shut down, and need to be reset. I was able to reset it, and it began working fine. I think this is a problematic design flaw. If the fridge is not cooling, then the lights and everything should go off, and perhaps an easily accessible, specific reset button should be present. That way you can see that the unit is not cooling, long before you find your stuff thawing. It should also have a built in surge protector, so this DOESN't happen, with so many power “flickers” that occurs in my area. But, I do like the look and sleek profile of the fridge, and this was the only issue I have had with it so far. As I said, the customer service person was very professional and helpful.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Jul 7, 2023
Reviewer name: LGhaspoorqualitycontrol
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Mixed parts

I bought the counter depth refrigerator in November. In the spring I tried to replace the air filter. The air filter from the factory was removed from the frame and shoved into the filter holder, breaking it. The factory air filter was square and the holder was rhombus shaped. I was sent a new filter holder, but it will not mount to the refrigerator. The filter feature is useless. My refrigerator has no filters available for it. How does something like this even happen with a major appliance company?

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from LG SOCIAL MEDIA

Thank you for sharing your concern with us. We apologize for the inconvenience you’ve experienced with your Refrigerator. Please know that we take your concerns seriously and we are more than willing to help you with this matter. To better assist you and maintain your privacy, please send us a private message on our Facebook or Twitter using @LGUSSupport, and we’ll work towards resolving your concern promptly. -Francine

Feb 28, 2023
Reviewer name: AZ Girl
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not as good as our last LG Refrigerator

This refrigerator is nice but not as good as our last LG refrigerator. We thought we got the same one but this one seems smaller inside. Also the installer scratched the handle and the door with a tool while putting on the handles. We got a replacement handle and now we need a new left side replacement door. We paid a lot of money for this refrigerator and it's scratched by the installer.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from Social Media

We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Refrigerator, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Aug 11, 2023
Reviewer name: Sonia I
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

LG frig

[This review was collected as part of a promotion.] I bought 1 month an ago! The water being dispensed is HORRIBLE (metal taste) I've icc BFF er 10 gallon out of frig and it's horrible I've called for service and IVE BEEN IGNORED. VERY VAD BUSINESS!!!

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from LG Social Media

Hi, Sonia. Thank you for sharing your feedback. We're sorry to hear about your frustrating experience with your LG refrigerator's LRFLC2706S water quality and the lack of response from customer service. We understand how important it is to have clean and refreshing water. Your feedback is essential to us, and we want to make things right. To address this issue promptly, please provide us with your contact details through a private message on our Facebook or Twitter page, @LGUSSupport. We'll handle your case to ensure that you receive the assistance you need. Thank you for your patience, and we're committed to resolving this matter for you. Additionally, please visit this link for good-to-know information about why ice or water tastes bad: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad---20152715525208#:~:text=Replace%20the%20Water%20Filter,LG%20refrigerator%20water%20filters%20online. ^Con