I've had this refrigerator for a few weeks now, and it is nearly perfect. The volume is surprisingly roomy. However, unless I remove a shelf completely, I can't put a 1.5 L bottle of wine upright. Other than that, the space and features are excellent. I like the water dispenser inside the refrigerator. The stainless steel resists fingerprints. Ice Plus mode is easy to enable from the app on my phone. The temperature, the lighting, everything can be set and monitored on my phone. It is also very quiet. I didn't realize how loud my old refrigerator was until I got this one.

[This review was collected as part of a promotion.] We purchased this refrigerator only several weeks ago for our weekend house and cannot give it definitive performance review as yet but can comment on its layout, features, and build quality. We discovered that this 27 cu. ft. counter depth refrigerator can store so much more than we thought it ever could. At first, we were even convinced that we may have purchased too large of a refrigerator. We have most all refrigerated items stored in direct view and arranged on the two interior doors. We're trying to organize the shelf interior so that we know where any given item is on a regular basis. We're not there yet. We have purchased clear plastic bins for use in the freezer section to better make orderly use of the space. The ice maker is a little slow but the ice collection box in the freezer is very convenient and doesn't waste space on the door. I find the inability to determine the actual refrigerator and freezer temperatures annoying and frustrating. The digital set temperature seems inadequate without also showing the actual temperatures. I had to realign the left door after delivery and installation after initially loaded it with items. The left door would not engage the top track to close the flap seal between the two doors. The instructions and tool provided helped me solve this problem that I felt should not have occurred. The water filter was easily installed and the interior water dispenser was convenient to use although we only drink spring water which we store in its 2-1/2 gallon dispensing container on one off the adjustable shelves. The exterior stainless finish is smudge resistant because it seems to have some kind of clearcoat finish over the stainless steel. I, however found two very small defects in that finish which I will live with. A further comprehensive review of this fridge will be given after a longer term of use has been established.

I've had this refrigerator for over 2 weeks now. It's a nice refrigerator BUT. It has the water and ice maker and the water with that filter taste like crap. My tap water tastes better. I bought this because of the ice maker and water Have to tell you I'm sorry I did . For the money I paid for this refrigerator the water should taste good . At this point I can't even use the water or the ice maker. If I could return this refrigerator at this point I would and buy something else that the water filter works. And can actually use the features. For the money LG charges I would expect everything to work

I am happy with my purchase, in general. I feel like the shelf configuration could be better. I'm extremely limited on space for taller items, but, it works fine, overall. I did have an issue with the unit not cooling; everything in my freezer thawing, and the fridge warming. I had to toss about a thousand dollars worth of food. The fridge lights were still on, which was a confusing thing- it was on, but not working. I had a very good experience with a phone call to customer service, and learned that because while having some electrical work done, a breaker had been shut off, then quickly turned on again, and that was enough to cause the motherboard to shut down, and need to be reset. I was able to reset it, and it began working fine. I think this is a problematic design flaw. If the fridge is not cooling, then the lights and everything should go off, and perhaps an easily accessible, specific reset button should be present. That way you can see that the unit is not cooling, long before you find your stuff thawing. It should also have a built in surge protector, so this DOESN't happen, with so many power “flickers” that occurs in my area. But, I do like the look and sleek profile of the fridge, and this was the only issue I have had with it so far. As I said, the customer service person was very professional and helpful.

This refrigerator is nice but not as good as our last LG refrigerator. We thought we got the same one but this one seems smaller inside. Also the installer scratched the handle and the door with a tool while putting on the handles. We got a replacement handle and now we need a new left side replacement door. We paid a lot of money for this refrigerator and it's scratched by the installer.

This is an unreliable refrigerator. Bought it 3 years ago and already 2 service calls and I could be spending $1,400 in repairs. I am opting to replace this refrigerator instead of incurring a high cost on an appliance that cannot even work for 3 years.

[This review was collected as part of a promotion.] We love it !! everything is great !! cooling, capacity,efficiency, noise, preservation

[This review was collected as part of a promotion.] I brought a refrigerator and it never worked and I had a hard time getting this company to replace my refrigerator leaving my family with a working refrigerator for months

Excellent product! The refrigerator looks good on the outside and works well on inside. The cooling temperatures are reliable; the seal is tight. The shelving works well functionally (e.g. vegetables and fruits) and in the doors (utility). It's quiet and has every indication of a strong compressor. The LG app is helpful for settings and diagnostics. Highly recommended!

[This review was collected as part of a promotion.] Very disappointed with this LG refrigerator that I bought 3 months ago. Ordinary souvenir magnets left visible marks and tiny scratches on the doors that won't come off with the recommended soap and water. I've never experienced this with previous refrigerators. After 2 weeks of waiting for LG support to assess the issue, there is still no resolution. The fridge appearance is awful No complains about the fridge by itself