I love the product hate the new packaging. Ever since it changed, the powder has an off taste. Can't describe it but it's not flavorless anymore and has more of a sour taste. Why change a good thing.

This product blends great in my morning tea. I was a bit afraid at first but does not take away from the flavor of my tea. After a month have seen a difference in my finger nails so I hope it is working on my bones too.

The quality has gone down significantly. Then I found out they are owned by Nestle. I value clean ingredients AND finding out who owns companies. I will not be buying again.

I used Vital Proteins collagen proteins years ago and started again about a year ago and I absolutely love it. I am thrilled over the new paperboard tub!! Do not change it - the first time opening it felt awkward but after you get the hang of it - it's fine. I use a serrated knife to score the lid first. I am reducing my plastic footprint and changing to brands who are in line. Bravo!

Can't use a product when I can't get the new cardboard lid open. Love the product and used for years, but if I can't open your new container I have no need to purchase anymore. Once opened (haven't been able to get my newest cardboard container open) the lid falls open when grabbing from the cupboard so you have to be careful how you move it. After years of using this daily, I have to discontinue due to lack of useable container.

I have been using this product for several years. The packaging has been a struggle for me!!! VERY DIFFICULT TO OPEN!!!! Pulling that plastic string is almost impossible!!! And the lining on the top is extremely difficult too. My newest container didn't even have a scoop. The packaging definitely needs an upgrade.

I love the actual product and took it for several years, but the packaging has defeated me. I have arthritis, and it's unfair to suggest that those of us who have problems with opening the container aren't reading the instructions--we are, but just don't have the finger strength to pinch and pull! I've gone between buying a rival brand and hacking at a Vital Proteins container with a carving knife to transfer it to an old, plastic canister. Hate, hate, hate the new packaging.

I haven't taken this long enough (yet) to list physical benefits. Simply providing an easy way to get additional protein is well worth it to me. I want to commend Vital Proteins for offering this product in mostly paperboard packaging. I hate to keep adding to the plastic burden of our world and avoid the big plastic tubs that are ubiquitous with protein powders. Well done, VP!

I had to cut the new packaging open with a steak knife! I followed the directions but that tiny tab is difficult to grasp, much less pull! I ended up with torn paper all over my countertop and still had to cut my way to the product and pour it into the old container. I have had this product on monthly reorder for several years but will start looking for another product in customer-friendly packaging!!!

I hate the new packaging. Worse thing ever. It is not easy to open. Pull here don't twist, you got this. NO, I didn't get it. It was so hard to open. I have been buying this for many years, and now you are making it difficult to open. The packaging team couldn't come up with anything better? So disappointed. I won't be buying this again because of the packaging. The product itself is replaceable. Too bad! I was a customer for many years.