Hi! We sent out emails to our all of our subscribers about this recent update! Our apologies for any inconvenience this change may have caused. As part of our ongoing improvements to streamline our product offerings while maintaining the same great formula customers know and love, Vital Proteins has updated our Collagen Peptides Unflavored from a 20 oz canister to a 19.3 oz size. The good news is that the servings remains the same at approximately 28 servings per canister, and subscribers will also benefit from a lower price. The new Subscribe and Save price for the 19.3 oz size will be $38.25. (previously $39.95 for the 20 oz size). We will record your feedback and pass along this information to our team for further review!

Hi there! We are sorry to hear that you experienced this and appreciate you calling this to our attention. Our new paperboard canister is a new initiative that will help us further reduce our plastic production; this canister will help us eliminate roughly 1800 metric tons of plastic from the waste stream annually! As this is our first iteration of our paperboard canister, your feedback is greatly appreciated and will be forwarded to our product design teams for direct considerations in improvements as we move forward with this material!

Hi there! Thank you so much for your honest feedback. We’re sorry to hear about your experience. We know it can be frustrating when taste does not meet expectations. We will pass your feedback to our team for further review. Have any other questions or concerns? Please email us at info@vitalproteins.com and we'll get back to you as soon as possible.

Hi Cynthia! Thank you for taking the time to let us know about these details. Our new paperboard canister is a new initiative that will help us further reduce our plastic production; this canister will help us eliminate roughly 1800 metric tons of plastic from the waste stream annually! As this is our first iteration of our paperboard canister, your feedback is greatly appreciated and will be forwarded to our product design teams for direct considerations in improvements as we move forward with this material!