Starts and runs but cannot use 120 volt and 240 volt at same time...???

Very happy with my product easily to operate and great features

Great product. Meets my demands. Would recommend to others

Perfect setup for hooking up with my transfer switch

Fantastic addition to our home! You never know what the weather will bring!

Quiet and compact. Easy to move. Exactly as expected.

Assembled generator and tried to start it. No go. Pulled spark plug and it was wet (flooded). Put plug back I. And tried again. No go. Opened other side of gen and held chock open and pushed start and it fired up. Tried next day and it did same thing. Seems auto chock is flooding the engine every time.

I bought this generator to support my “off grid” cabin!. It started and ran well right out of the box , It has a battery start and optional “pull start” . The battery switch must be turned off anytime the generator is not running as the monitor will kill the battery.. The problem is the pull start will not start the generator if the battery is dead ! defeating the purpose of the pull start .. I was told this is unique to “duel fuel” units as the battery controls a fuel valve . Also the battery must be “on” for “auto start” to work, but will go dead in 24 hours.. defeating the purpose of auto start !! I will have to provide for an external battery charger to somehow keep the battery charged when the generator is in “standby” !! This Flaw really impairs the reliability of this unit as an auto start power supply backup! This can be easily be fixed with a “manual “ fuel valve and delete the lighted display!

I bought this generator after deliberating long and hard. It was a tough purchase because it is a lot of money for something just used in the event of a hurricane. That said, so far I am pretty impressed, but there are a couple of items that should be brought up. The generator is built quite nice. It is definitely VERY heavy, but I feel like there was some thought and effort on the product. I like the covers on each side and how they latch. I really like how the oil drain was connected to a hose, as well as the carb gas drain (the gas drain was particularly nice). I really like all of the information provided on the panel, including the fuel level which is really nice. Some of the things that were disappointing considering the positives: 1. There is an oil filter on this unit. It is in the exact same place as the DFc model however there is some sort of big cylinder directly in the way in front of it. I am not sure what this is, but the DFc doesn't seem to have it from the videos I have seen, so I assume it has to do with the Natural Gas part of the unit. It is a little bit of a pain to remove as it requires a 10mm wrench and has limited movement. On such a well thought out generator, this seems to be a rushed item and makes the access to the filter a bit inconvenient. 2. This generator wasn't cheap but came with quite a bit of stuff. The one thing that it didn't come with that I was disappointed about was a cover. This was a HUGE miss. I plan on storing this in my garage and I am going to have to buy my own cover now. 3. It would be nice if the dipstick was magnetic to help keep the engine oil as clean as possible 4. The eco mode barely changes the idle speed at all (it may not even change it at all). I don't know what this switch does at this point as I expected a serious reduction in RPMs to help save gas (I was testing this with no load at all). It seems to be a very good generator. I just finished my 5 hour break-in period and changed the oil. Despite the disappointments above, I am hoping that overall it will prove itself to be a great unit.

When I unpacked this yesterday, the plastic bag that it was in had quite a bit of oil inside. After removing the bag, found that the cap on the oil drain hose was never secured. There was oil on the side cover, rear cover, and the shield on the bottom. I spent about 2 hours, mostly on removing all of the panels so I could clean them, along with wiping down the frame and other components. I just ran it for the first time and was extremely happy with how quiet it was. Enclosed is a picture of the shipping bag and the bottom pan.