First unit didn't function well. Les in Customer Service was very helpful and all is well. We "dry camp" a lot and use the generator to supplement our solar charging during rainy weeks like we just had and when 110v appliances are used like microwave and hair dryer.

I bought this inverter after loosing power during hurricane Irma. The set up was easy and it powers a refrigerator and 6000 BTU air conditioner with no difficulty at around 25%. Unfortunately, the pull cord has broken and i intend to call the service number to discuss the repair. Ill update my review after the call.

This 2,550W dual fuel generator stopped working after just a few uses. Won't start on propane or gas, recoil is stuck, and it makes a loud rattling noise. Smells like fuel and feels unsafe to run. Clearly defective. I need a replacement unit ASAP—this one isn't usable and shouldn't have to be returned in this condition.

Will be using for tailgating, although we have Hurricane Irma bearing down on us now. Difficult starting now. Spark plug was screwed in very tight. Once I took it out and reinstalled, it started right up. Starts best when choke isn't fully engaged. Quieter than I expected.

I bought the iGen2550 generator back in May, and have used the generator extensively since then. We purchased the product to power tools where we don't have access to a power supply and a mobile inflatable that our company owns. The iGen is lightweight and has a descent running time (for our purposes). We are extremely happy with this product.

The instructions were clear and easy to follow. I put in the included oil and put about a quart of gas into the tank. The generator started on the fourth pull and settled down into a smooth rhythm within a minute or so, after adjusting the on/choke knob. For the initial test run, I didn't run anything with high amps and only connected a large floor fan, which ran perfectly. The generator ran for over two and a half hours on the quart of gas, and I let it run down completely to avoid any residue which might affect later starts. I measured the decibel volume between 44 dB to 58 dB, measuring from 25 feet away to an inch or two away, and in both eco mode and regular run mode. The generator is very quiet and can only be heard faintly in the house on the side it was located, but it couldn't be heard at all in the bedrooms or upstairs. The information display is easy to read. My only criticism is that the serial number could be placed in a more accessible location, which has nothing to do with the performance.

After re-attaching the throttle cable that somehow came loose during the bumpy ride to the campsite, the unit started up and remained on throughout the duration of the day. It ran flawlessly. The noise level at first seemed higher than expected, but that's due to being next to the unit. Once it's placed in a designated area and you go about your other tasks you hardly notice that it's on.

I bought this generator to run my 15,000 BTU air conditioner with the Micro Air Easy Start. The generator is great, started on the second pull and has good power out. I'm taking off a star for two issues. First is my fuel float sticks. When I first filled it up, said zero fuel. After sitting overnight it was at 1/2. I grabbed a screw driver and realized the float sticks. Hoping it will loosen up with use, as the nearest service center is 3 hours away. Not a deal breaker, but just annoying. The second issue is despite the manual claiming there is a lifetime run counter on the led display, they apparently forgot to program that feature. Nothing a $25 add on won't fix, but the display is already there, how did they miss that?? Other than these two minor gripes, great product. With the Easy Start it will power my A/C along with my converter in trickle charger and my fridge on electricity (at 2,000' above sea level). Would highly recommend.

I bought it September 5th. 2024. I unpacked it from the box, and it was packed very well. Went through the instructions and added the oil. Opened the fuel cap and opened the vent. Put the gasoline in it. Set the choke. One pull on the starter rope and it started up!!!

We bought this last week because we unfortunately had to go without power for a few days, we were going to stay in a hotel and thought a generator would be an investment and a short term solution. We are so happy we chose this one and already decided this is the generator for us!!