Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV for
SAMSUNG 65” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV
4.7 out of 5 stars
stars
644 ratings640 reviews
  1. 5 stars79% (508)
  2. 4 stars15% (95)
  3. 3 stars4% (23)
  4. 2 stars2% (11)
  5. 1 star1% (7)
Sort by |
Showing 1-10 of 640 reviews
Sep 20, 2026
Reviewer name: The Dude
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I love the TV I have only one flight annoyance. It is when I want to go to live channels or find them now but when I first plug the TV on and set it up and ignored live channels and I added an antenna and I had to use Gig to get the information on how to add them because we strength apps and I wanted to have access to local sporting events on network TV .

Review from Samsung US
Helpful?6DMR7T6N290P20100069019
Oct 12, 2026
Reviewer name: tchizzle
5 out of 5 stars
5 out of 5 stars review

Great features and I can control it with my phone.

[This review was collected as part of a promotion.] Rhe quality of the television is very great. I have all samsung products and I wanted to put all their products in my home and the tvs were the last things I needed. And once they were in I can control the tvs from anywhere in the world. That is the unique quality that samsung has plus I can use them from my phone and even cast to them without any problems.

Review from Samsung US
Helpful?6DMR7T6N290P20100069019
Sep 21, 2026
Reviewer name: jimmysgrl16
5 out of 5 stars
5 out of 5 stars review

Best TV I have ever had

[This review was collected as part of a promotion.] I absolutely love this TV! At first I thought it was going to be too big. But it is actually the perfect size for our living room. The picture is awesome 👌. It is very seamless with the picture. The brightness and contrast work great. The venue is easy to understand and use.

Review from Samsung US
Helpful?6DMR7T6N290P20100069019
Sep 20, 2026
Reviewer name: Spotty
5 out of 5 stars
5 out of 5 stars review

Remote is easy to use.

[This review was collected as part of a promotion.] My last t.v. was more than 20 years old. What a difference a few years makes. You could say I upscaled to the 21 century. I love the brightness of the picture. The colors are very vivid. The sound is outstanding.

Review from Samsung US
Helpful?6DMR7T6N290P20100069019
Oct 2, 2026
Reviewer name: Nathen r
4 out of 5 stars
4 out of 5 stars review

Games, better price, Ai, shopping, EVERYTHING

[This review was collected as part of a promotion.] I will say it's responsiveness is a little slow not to much but with everything this has it makes up for it. Brightness is awesome because the settings menu gives you a wide variety of different settings. Same thing goes with contrast it's awesome. I just switched from a I don't know maybe 25 inch monitor so this TV is a big and the movie upscaling is great it just feels like I'm watching on a mini movie theater screen and last uniformity is good to I haven't experienced any blurry pictures or dark cloudy spots.

Review from Samsung US
Helpful?6DMR7T6N290P20100069019
Sep 21, 2026
Reviewer name: Ray J
4 out of 5 stars
4 out of 5 stars review

A fantastic TV just one little flaw

[This review was collected as part of a promotion.] It is a very wonderful TV. The only problem I found with it was if you have something else hooked up to it the HDMi3 like a ROKU, have to set it back to the port every time which is a fairy big inconvenience.

Review from Samsung US
Helpful?6DMR7T6N290P20100069019
Sep 20, 2026
Reviewer name: Kurt
4 out of 5 stars
4 out of 5 stars review

Value Priced

[This review was collected as part of a promotion.] Good value for the money. The USB slideshow functionality is useful, but the slideshow interface needs an upgrade. I have never seen a Samsung remote control that I liked. Areas for Improvement: 1) A unified menu for slide (Data-USB) viewing. 2) Increase Transition speed between slides (it is jumpy and it seems the processor is not strong enough to handle the transition, even on a new TV!) 3) Additional slideshow features (display speed control, and extra display options) 4) The Remote. Just copy Apple.

Review from Samsung US
Helpful?6DMR7T6N290P20100069019
Oct 5, 2026
Reviewer name: JD117
3 out of 5 stars
3 out of 5 stars review

Great TV, but does not have voice command

[This review was collected as part of a promotion.] This tv is the perfect size and it looks great. The only issue we have is that it is not voice activated. We have to search for anything that we want to watch. The box did say that it has voice activation capability Hi, how are you good, but the remote does not offer it.

Review from Samsung US
Helpful?6DMR7T6N290P20100069019
reply from Samsung Advisor

Hi JD117, Thank you for sharing your review. Your TV Works With Alexa, meaning you’ll need to connect a standalone Alexa device such as an Echo speaker, to control compatible smart home devices and some experiences on your TV. Here are the steps: 1. Download both the Amazon Alexa and Samsung SmartThings apps, if you don't already have them. Both are available for iOS or Android devices. 2. Make sure your Alexa device and TV are both connected to the same Wi-Fi network. 3. Your TV must be enabled within the SmartThings app. If not, make sure you are signed in with your Samsung account on the TV: Settings > All Settings > Samsung Account 4. Log in to the SmartThings app with the same Samsung account. Tap Devices, and if your TV isn’t already shown, tap + to add it to the app. 5. In the Alexa app, enable the SmartThings skill and sign into your Samsung account. This will automatically connect your Samsung TV to Alexa and let you use voice commands to control your television. If you need more help, we’re here. Give us a call at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). You can also connect with a LiveChat agent through the Support link on our website. ~ Samsung Advisor

Sep 20, 2026
Reviewer name: DenRussell
2 out of 5 stars
2 out of 5 stars review

Impossible to view in a bright environment

[This review was collected as part of a promotion.] Like all Samsung televisions, this one is reliable, but the screen image “disappears” when there is any light in the room. Great for dark or darkened room, but definitely not a good choice for a room with any sunlight whatsoever.

Review from Samsung US
Helpful?6DMR7T6N290P20100069019
reply from Samsung Advisor

Hi DenRussell, We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000H TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > left directional key > Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Oct 5, 2026
Reviewer name: Jimmee
1 out of 5 stars
1 out of 5 stars review

Bad audio output design, not so smart remote.

[This review was collected as part of a promotion.] What in the world were you thinking when you eliminated the optical and RCA audio outputs on the Samsung 70" class U8000H UHD Crystal Series - 4K Smart TV Model UN70U8000HDXZA. I tried to use a HDMI arc audio extractor hooked to the HDMI arc output but found that the volume couldn't be controlled by my preferred remote supplied by Spectrum my provider. The so called smart remote supplied by Samsung is totally useless beyond turning TV on and off. I can't even figure out how to control the volume or change channels, other than that the picture is great the sound from the rear facing speakers is fair. My biggest problem is that the device that transmits audio to my hearing aids requires an optical or RCA input which you eliminated so I have to get sound from the optical out on my cable box which means I can't get hearing aid sound when using streaming apps which is why I bought this TV in the 1st place as my old TV couldn't support the streaming apps included in my Spectrum package. I thought Samsung made quality products and had I known of these shortcomings I would never have purchased this TV. Bring back the audio outputs most people use and supply a usable dumb remote I'm extremely disappointed in this product

Review from Samsung US
Helpful?6DMR7T6N290P20100069019