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Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars1,937 ratings1,937 reviews
  1. 5 stars81% (1,561)
  2. 4 stars14% (267)
  3. 3 stars3% (53)
  4. 2 stars1% (15)
  5. 1 star2% (41)
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Showing 961-970 of 1,937 reviews
Oct 16, 2023
LJfromTexas
5 out of 5 stars review

Great first impression

I bought this for emergency power so I haven't used it yet. However, this came with everything you need to assemble it and get it ready for use. The instructions say you must remove it from the pallet to put on the wheels but that isn't true, I had no trouble putting them on still on the pallet.

Review from westinghouse.com
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Jul 14, 2020
golfnut
3 out of 5 stars review

LOUD, no oil indicator

Bought this based on all the positive reviews. Just had it installed and everything seems ok. Trying to figure out how much oil was needed was a bit of challenge. There's no low oil indicator, only a dipstick which is bright yellow and difficult to see the actual oil level. Just hope it works when it's needed.

Review from westinghouse.com
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Jan 23, 2024
PaulScJr
5 out of 5 stars review

Easy setup and ready to go

As many have said, you have to be thoughtful in how you uncrated because of its weight. I used a set of ramps and a floor jack and was able to get it off the pallet without issue. Easy to follow instructions, and it fired right up. so far, I have only tested it with small electrical appliances, as I have an electrician coming later this week to set me up to run the house. Be sure to check the GFI trip in the outlets, mine were tripped from the factory. The build quality and aesthetics are great! It is as loud as you would expect a V-twin engine to be.

Review from westinghouse.com
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Jan 23, 2022
DBann
4 out of 5 stars review

Great Choice

After the last power outage, finally decided to go ahead and buy a generator for the house. After doing our research we chose the Westinghouse GEN 9500. The assembly and set up was very easy and everything worked perfectly after the initial setup. . Haven't had to use it for an emergency yet but I'm ready!

Review from westinghouse.com
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Jul 28, 2024
TITO CAMACHO
5 out of 5 stars review

WESTINGHOUSE 20000W GENERATOR

THIS IS THE MOST POWERFULL GEN IN THE MARKET OF THIS TYPE EXTRA LONG HOURS WITH A SINGLE GAS TANK EXCELENT FACTORY SERVICE I THINK THIS IS THE FIRST ONE IN PUERTO RICO MOST BE SHIPPING CHARGES THIS IS A MONSTER GENERATOR DONE FOR EXTREM JOBS WHERE YOU NEED FULL ELECTRICAL POWER IT RUN A COMPLETE HOUSE AND MORE.

Review from westinghouse.com
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Jun 20, 2024
Mr.Robi
3 out of 5 stars review

Hidden disappointments

Carbon monoxide sensor renders the unit almost unusable. Any running engine will emit carbon monoxide. As soon as the sensor recognizes any amount within inches of the unit, your out of business. Mandatory disablement. Totally absurd that the fuel system cannot be drained. I would really like to know why Westinghouse would intentionally ignore such an important factor. The unit was designed to accept a convenient trickle charge, but for some reason, there is no explanation of how to use it. The overall unit has a lot of fantastic engineering design, but lacks on a few of the obvious.

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our product development team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Jul 15, 2024
MarcD
5 out of 5 stars review

Kept us cool during Beryl

Luckily I bought this a few weeks before Beryl and it kept our 2,400sqft house up and running for the 6 days we were without power. I had installed a soft start on the AC, so it ran it all perfectly. I will note that the generator came with a 3/4" nat gas hose an not the 1/2" indicated online, it has a 3/4" female QD on one end (gen side) and male on the other. You will need a 3/4" QD set up to connect to your natural gas line. The part numbers for oil filter in the book are worthless, Westinghouse parts is out of stock and don't offer a cross. I use the WIX 57145XP, not sure on the air filter as I haven't figured that one out yet.

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Dec 9, 2023
Eakers1003
5 out of 5 stars review

Great generator

I purchased this generator to replace my Dayna generator 4400 watt 9000 surge. This is a much needed upgrade I have been putting off for a while. I've only ran it for a hour to break it in. I had a 6 horsepower compressor running and it didn't phase the generator but I hooked it up to my old generator and it pulled it down. It will be a big difference the next power outage we have.

Review from westinghouse.com
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Aug 29, 2020
Anonymous
4 out of 5 stars review

Large and powerful

Set up was very easy, nothing was damaged and all parts were included. You have to fill oil, which was provided. the first time starting was with gas and it started with no issues. I used propane and the engine sounded a little strange, there may be some setting that need to be adjusted or the regulator may need to be broken in. The unit is large but is easy to move with 5 gal of gas in the tank. I gave it 4 stars because of the sound it made with propane.

Review from westinghouse.com
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Jan 24, 2024
Storm master
5 out of 5 stars review

Exceeded.my expectations.

I received the WGen12000GFc generator couple days ago. This generator was recommended by friends, and I did not know what to expect. Instantly I was impressed with the packaging, and very pleased by what seen once unpackage, very well built and user friendly. If you searching for backup power do not look past the WGen12000FDc.

Review from westinghouse.com
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