I needed a generator powerful enough to power my well pump, water heater, and to heat the first floor when there is a power outage. This suits my needs perfectly. Being able to run on propane is a huge plus as well because I do not have a natural gas hook up from the city.

The item was packaged very well. No chance the delivery personnel can damage it unless they drop it from the floor of the box truck. Simple instructions to follow on unpacking and set up before initial start. The item is a beast, very well made, and it started right up on the first go. Tested the outlets with multi meter on both Gas and Propane fuel. I haven't plugged it in to my house inlet to put actual home loads on it but so far so good.

I took delivery today. I was hoping to have a clear path to hooking up to Natural Gas but my plumber says that he can't provide a NG hookup until he gets more info from gas company because there is no included spec for the potential BTU output included with the documentation. No problem using other fuels.

First time I went to use this generator when the power went out, I hooked up the battery and the panel indicator showed it was good. After several attempts to start, I realized it didn't have enough juice. I had to use my portable jump box to start it. Pretty sad on a brand-new unit. Otherwise, it was great.

I bought this ahead of Florida hurricane season 2023. We put together and attempted to start it hours before a hurricane was due....and we couldn't get it to start. We were lucky that we did not lose power. It turned out that the generator I bought had a bad battery. We were able to charge the battery and the generator started up.

This unit replaced a smaller 7500W Westinghouse generator which was gas only. Convenience of having dual fuel and low THD (cleaner power over the last unit) was the selling point. The additional power capability over the last unit. The only drawbacks are this unit is slightly louder than the 7500W and twice the weight. The WGEN12000DF has the “Smart Idle” feature the can be turned on/off via a switch on the control panel. Tested this out at no load condition, and it significantly reduces the engine RPM, in turn reducing the noise. The documentation and online photos have no mention of this added feature, which I would assume might be a newer feature for the 2021+ models.

I bought this beast to run my commercial floor grinding and epoxy business. The first 4 months it ran well. After that it would start up and whenever I put a load on the generator it would cut off. It's a pain to keep restarting the generator every 10 to 15 minutes because it keeps cutting off. Thank you Westinghouse for making my life harder than it really is. I can run 2 generac generators nonstop with no issues.

Our generator arrived on week 3 no power. We are now into week 4 & can charge our phones without letting the car run, we not only have water, but hot water, & toilet flushing without hauling water. Today we are going to work on what part of our home we need to energize to get our directv and Starlink up and running, oh and I ran the dishwasher! Little things we took for granted. Great product, I would recommend. For reference, our home is ~4K sq ft, our hot water heater is 70 gallon geothermal/electric, which heated fully in half an hour. We have 100% LED light bulbs, & 2 electric heat pumps that we have not yet used. We are leaving our full size freezer off for the time being, but our refrigerator/freezer is now cold, we may stock a few items. We have an electric range, but will continue to use propane grill and camp wood stove. To us newbies it's a learning process, but again, we are very happy with our purchase.

This generator is in high demand and we are excited to own it. It was shipped from the vendor promptly and the trucking agency was great. It was well packaged, no damage. The instructions were easy to understand for both the minor assembly that was needed and for the startup. The generator started up just fine and was very smooth running.

I bought this generator to run my house and central a/c as a backup. The features that I like the most is duel fuel on it, so that if gasoline gets in to high demand I can switch and run it on propane plus you'll never have to clean the carb if using propane only, super nice generator for the price.