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Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars
2,128 ratings2,128 reviews
  1. 5 stars81% (1,719)
  2. 4 stars14% (288)
  3. 3 stars3% (58)
  4. 2 stars1% (17)
  5. 1 star2% (46)
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Showing 481-490 of 2,128 reviews
Jan 12, 2022
Reviewer name: MikeRR#3
5 out of 5 stars
5 out of 5 stars review

240 volts exactly

Ran the generator for about an hour before the 20 pound LP cylinder froze up. The temperature at the time was 26 degrees F and starting to snow. My intent is to set up the generator to be able to fuel it from the 500 gal LP Gas tank. I purchased it partially because it was the largest portable generator that specified less than/equal to 5% harmonic distortion. According to my electrical tester the generator produced 240 volts with each leg testing 119 volts. Lights, computers, wireless router, electric oven, TV, everything operated normally while being powered by the generator. The engine started on the second try after fuel reached the cylinders. I look forward to getting it installed as I planned. It performed as advertised and as expected, but admittedly for only an hour. It is not an issue for me because I live in a very rural area, but I would be concerned with how loud the generator was if I lived in an urban setting with a neighbor's house a few feet away. One request... more detail of how to read the dipstick. Should it be fully inserted before taking a measurement? Delivery through R&L Carriers was perfect.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Dec 1, 2023
Reviewer name: Bill D.
5 out of 5 stars
5 out of 5 stars review

Large and heavy-duty!

Just purchased this generator for a home back-up incase of power outage. Assembly went very easy according to instructions. Oil and a funnel is included. Filled with rec 90 non ethanol fuel and hit the button. Unit started right up and ran flawlessly. Connected a drill to test power output, and it worked perfect. Now for the next northeast Ohio winter storm to put it to the real test. So far I'm impressed.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Aug 4, 2022
Reviewer name: MChaddock
5 out of 5 stars
5 out of 5 stars review

Great purchase!

Needed this the day after it was delivered (hadn't even finished getting it ready yet), and before the electrician had run a 50a outlet. used a long heavy duty extension cord to power my wife's oxygen machine and a few other things. Used Propane and couldn't be happier, now just waiting for electrician to run the actual 50a hookup and I'll be all set. Was easy to setup, ran fantastic, no issues at all. Will recommend to anyone that listens!

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Jan 31, 2022
Reviewer name: Kdel
5 out of 5 stars
5 out of 5 stars review

Exited to own this generator

This generator is in high demand and we are excited to own it. It was shipped from the vendor promptly and the trucking agency was great. It was well packaged, no damage. The instructions were easy to understand for both the minor assembly that was needed and for the startup. The generator started up just fine and was very smooth running.

Review from westinghouse.com
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Feb 20, 2024
Reviewer name: Jim on the compound!
5 out of 5 stars
5 out of 5 stars review

Awesome Generator

I bought this generator to give us back up power when we have outages. we have a two family dwelling and this generator has two 50 Amp plugs that will accommodate both families. So far we haven't had an outage but I'm feel positive this will do the job!!

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
May 12, 2025
Reviewer name: SomeGuyInTX
5 out of 5 stars
5 out of 5 stars review

So far so good

This is a beast. Weighs over 500#. You're not going to casually pick it up & move it around. I bought it to run a welder through, & I'm going to have to find a plug-type converter. The welder is a 3 prong plug & the 50 amp receptacle is a 4 prong female. Seems solid and reliable, but haven't used it much yet. I have the WGen 9500 little brother & it has been great, have used it a lot.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Nov 13, 2024
Reviewer name: K7ZPJ
5 out of 5 stars
5 out of 5 stars review

WGEN20000

Works exactly as expected!!!!!! Features that influenced my purchase: Removable bonding jumper that can be removed without voiding the warranty. This is required to hook the generator to a breaker panel with an interlock kit. Two 240V/50A. Receptacles. This allows the generator to be connected to both my house’s breaker panels at the same time. (400A service ) Good lifting point so that the generator can be safely lifted with the proper equipment. Downside- The generator is heavy so you will need some way of lifting the generator off the shipping pallet. No removable cover for storing the generator.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Jan 23, 2024
Reviewer name: PaulScJr
5 out of 5 stars
5 out of 5 stars review

Easy setup and ready to go

As many have said, you have to be thoughtful in how you uncrated because of its weight. I used a set of ramps and a floor jack and was able to get it off the pallet without issue. Easy to follow instructions, and it fired right up. so far, I have only tested it with small electrical appliances, as I have an electrician coming later this week to set me up to run the house. Be sure to check the GFI trip in the outlets, mine were tripped from the factory. The build quality and aesthetics are great! It is as loud as you would expect a V-twin engine to be.

Review from westinghouse.com
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Jan 12, 2025
Reviewer name: Guy2526
5 out of 5 stars
5 out of 5 stars review

Whole House Power

These things are popular. It was only a few days after ordering this they were already out of stock. I got this to run the majority of my ~3500 sq ft house since power seems to go out enough I get concerned about food going bad. I bought this one specifically due to high power output and that it runs on natural gas. I needed to get my gas meter upgraded by my gas utility, then have a plumber hook the new meter up (homeowner not allowed to do this in my area). One thing I didn't easily find was the NG hose size for the WGEN14500Tfc, it is 3/4" and it came with a 25' 3/4" hose with quick connects. I also made a custom interlock for my main electrical panel and added a power inlet. I did fire it up on NG and test output but haven't hooked it up to the house yet. Very solid product, and heavy, but rolls easily with the wheels and handles.

Review from westinghouse.com
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Oct 4, 2024
Reviewer name: GenX62
3 out of 5 stars
3 out of 5 stars review

14500 generator

Replacement for a home lite 5k, oil dip stick is sub par trying to get it in and out is a royal pain. Trying to check oil level on it is nearly impossible with new oil. Shiney dip stick clear oil and no cross hatching on it. No information in manual about oil filter part number, other than change it at 300 hours. Hopefully everything works ok after test run and break in.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
reply from eComm

Hi, Thank you for your purchase and for sharing your feedback with us. We’re sorry to hear about your experience and want to assure you that we’re committed to making this right. I’ve forwarded your concerns to our quality control manager to address the issue and prevent it from happening in the future. We truly appreciate you bringing this to our attention, as it helps us improve. Please don’t hesitate to reach out to us at support@wpowereq.com or call 1-855-944-3571—we’d be happy to assist you. Thanks, Sydney, Westinghouse