Purchased June 3rd, 2025. Just now got around to hooking it up. Pre start check list was a little difficult. It was hard to access the battery terminals to hook up the battery cable. Also hard to add oil. I had to get a very long funnel and wasn't sure how much oil to put in. So I had to add a little and then check the dipstick multiple times. The dipstick is also difficult to access and re-insert. After pre-start check list, the generator started right up. However, when I connected it to my house electrical panel, the electricity did not come on. This may be an issue with the electrician who installed the service plug for my electric panel. I will be having him come out to check it out. If it turns out it was his mistake, I will rate this at a 3.5. If it's an issue with the generator, then obviously my rating will go down.

Purchased the WGen 12000/15000 DF and I’m so impressed. I had an electrician install a Reliance Controls PB50 (50amp) plug to my house. Used a 50amp power cord from generator to house. This generator ran 100% everything in my house. I ran the Central A/C, ceiling fans, all lights in and out the house. TV’s, microwave, wife’s blow dryer, oven, furnace no problem. Didn’t even bog down. I feel as though this thing had more to give than what I threw at it. I live in a 1700sf home so I hope this review can help those who are considering this unit. I highly recommend.

Bought this unit a year ago to replace a WGen9500. WGen12000 puts out home electronics grade power unlike the 9500 model. Have had several power outages and works like a champ. Currently having a problem with a short in the wiring that blows the fuse when starting. Working with Westinghouse to get it fixed.

Bought the 12000DF for emergency/storm backup. Generator was delivered in great condition and was easy to assemble. With the wheels installed, moving the generator was easier than I expected. Start-up instructions where clear and the remote start feature will be very useful. Multiple outlets provide great flexibility.

I bought this item on 9/07/23. It arrived the next day, which was breathtakingly surprising. Well Done to the shipping company Estes. The unit was well-packaged on a pallet. It was easy to install the wheels and roll the generator off the pallet. Although I started the generator and let it run for about 20 minutes, I have not used it to power my whole house yet. I really appreciate the remote start and push button start options. The electrician is coming this week to install the inlet box, interlock switch, and soft starts for our 4 ton and 2 ton heat pumps. Once these units are installed, I will update this review to indicate how well the generator powers our whole house.

Although I purchased it on July 1st 2021 I did not pick it up until July 21st 2021. They did not have it in the store and had to order it. It's sat in a box for over a year until the hurricane was probably coming this way. That's when I realized that did carburetor was not working. I've tried everything I was instructed to do and I still cannot get it to work off gasoline so that's why I am asking to have a new carburetor sent to me. It will only work off propane thank God Ian did not come this way because I could not have afforded that much propane

I received the WGen12000GFc generator couple days ago. This generator was recommended by friends, and I did not know what to expect. Instantly I was impressed with the packaging, and very pleased by what seen once unpackage, very well built and user friendly. If you searching for backup power do not look past the WGen12000FDc.

I bought this generator because it was still portable and had a big enough rating to run my whole house, it is duel fuel (gas or propane) and has a remote control to start it from inside the house I have not had an opportunity to try it out during a power outage yet , but I am sure it will be used shortly, winter has not left us yet

Minor assembly went easily, added oil, connected the propane line, and started after about 2 seconds of cranking. Ran smooth, and quieter than expected. Was afraid for the worse when it arrived, as the packaging was destroyed by the shipper, but amazingly all the parts were there, and the wrap around frame protected the generator well. It arrived on end instead of on its base, but other than a couple minor scratches, it was undamaged. Great design, and well built! Really like the push button start, as well as the multi-function status meter on the front panel. It’s intended usage will be a back-up for the inevitable hurricanes here in Florida, so the bonus remote start key fob will allow me to cycle it as needed to conserve fuel, without having to trudge out in the weather to strop and start it. Really slick! It was specifically purchased due to its dual fuel capability, and unless it is an absolute emergency, it will never see gasoline. Have a 100lb tank of propane all ready to go, and know from experience that abstaining from gasoline will prolong engine life, not to mention never having to worry about propane going ‘bad’ if not used! Another plus for the product! 5 stars well deserved!

Set up was very easy, nothing was damaged and all parts were included. You have to fill oil, which was provided. the first time starting was with gas and it started with no issues. I used propane and the engine sounded a little strange, there may be some setting that need to be adjusted or the regulator may need to be broken in. The unit is large but is easy to move with 5 gal of gas in the tank. I gave it 4 stars because of the sound it made with propane.