I bought this unit a month ago. Semi Truck delivery to my home a very pleasant and helpful driver unloaded this unit from his truck with a motorized fork lift/dolly. He delivered it into my garage. Unpacking an extremely well packaged and protected item like my generator was a bit of a challenge however the effort was well worth revealing a fabulous new Westinghouse generator in perfect condition. I went through the stop procedures, minimal, plugged it into my home system and with a touch of a button was generating Low Sine 240 volts to power my entire house including my whole house AC. Only run on propane so far hate to put gas into it yet :=). Works great low noise level 74 Db especially compared to my replaced Honda EB 11000. Thank you Westinghouse.

We got the WGEN12000DF in yesterday, we couldn't wait to get the wheels on it, oil and fuel in it and start it up. Fired up on the first try, we first used the electric start, then also tried it with the key fob and it fired up no problems. We bought the Wgen9500df model also and love it. We just wanted to get a larger generator and this one was calling our name.

My unit ran great the first few times I used it. After the 3-4 time I went to use it, it wouldn’t start and if it did only stayed running for a few mins. Took it to factory authorized repair that kept getting same bad part several times. After 2 1/2 months they are finally replacing the unit, I’ll never buy another of these.

Purchased a few weeks ago and delivered in perfect condition by FedEx Freight this last week. Like the quality of parts/assembly and extra features in the design. Started first time on propane. Have not used (yet) with gas. Modified the gas dual carburators with new altitude kit #140574, 2 ea. "C" jets for 5k-6k ft. Not the easiest job, but ok with my knowledge (no instructions with kit). Note: Current manual lists wrong kit, not for this larger 713cc engine. Call into Westinghouse to let me know correct high altitude propane kit. Also wrong LP kit listed online. Overall very happy with purchase price and quality. Hopefull documenation for this newer, larger generator will improve soon.

When I was looking for a powerful generator that could take care of our needs after a hurricane, I turned to our electrician who recommended the WG 9500DF. He was right. The 9500DF is easy to operate and delivers power big time. We couldn’t be happier with this product.

I bought this generator after a recent widespread 3-day power outage. We have 2 freezers and scrambled to find someone who could help us store all the frozen food. An electrician highly recommended this unit and did the installation for us. We like the units many features such as remote start, quiet operation and versatility of the tri fuel system as well as its ability to handle most of our needs.

It's a strong & good running generator. Unfortunately the providing cranking batter is undersized and the one I received would not start the generator even after fully charging. Otherwise, it cranks great using a small Li-Ion jump pack. Will be contacting customer support.

Just finished unboxing and set up. The packaging was surprisingly good, so used to getting things poorly packaged, not the case with this monster. The generator is large. I've yet to run it, but if it runs as good as it looks and as well built as it appears to be externally, this will be the beginning of a forever relationship. Cons...no cover included. The generator should come with a cover for a couple reasons, one it is an expensive unit. Buying this size of a machine should have included at least a basic cover which it did not. Second reason, it is so large, its been a challenge to find an aftermarket cover. Again for these reasons Westinghouse should have included. If Westinghouse really wants to be a superstar, they would sell a "Tri-Fuel" add on kit. I wanted it from the start, but no units this large had it (that I found). That would really be the icing on the cake, support for Natural Gas.

Bought this bad boy because it’s supposed to be able to run my entire house. Being a Louisiana resident during hurricane season, who could ask for anything more. If lights go out or god forbid one comes our way, I’ll be sure to come back and give a review that I can 100% stand behind.

I have used this generator twice and it performed flawlessly! It runs everything in my house not all at the same time but I can switch between breakers and run whatever I want. I also hooked it up to my propane tank so that I don’t have to worry about lugging 5 gallon gas cans around.