I live in florida and bought this after IAN. I have used it twice since during helene and Milton. It ran my whole house minus one or two rooms to i clude a 4 ton ac, two refrigerators, a deep freezer, microwave, 3 bedrooms and living room. It was flawless. Propane and gas switch over is easy. The best part is an oil change is so simple with the extended hose. The nrst home purchase i ever made.

This unit was purchased as a backup generator since we live in a hurricane prone area. I am happy with the construction, layout, and engineering. I have tested the unit with natural gas under light load and encountered no problems. My only complaint (and the reason for not giving 5 stars) is that the package was missing a dedicated hose for natural gas operation as per the packing list. I adapted the included propane hose by removing it from the propane pressure regulator.

We got the WGEN12000DF in yesterday, we couldn't wait to get the wheels on it, oil and fuel in it and start it up. Fired up on the first try, we first used the electric start, then also tried it with the key fob and it fired up no problems. We bought the Wgen9500df model also and love it. We just wanted to get a larger generator and this one was calling our name.

I bought this about a year ago, had not needed till Hurricane Milton. We had no power for 3 days, this generator ran flawlessly. I have a 3500 sq foot house and could run both AC units with all other regular house items. I could turn off a unit to run other big items if needed. I ran extension cords to neighbors so they could power there fridges and small items. Did exactly what I needed and cost a fraction of what a few neighbors paid for generac stand by units.

This generator is a beast with the power to sustain my home during major power outage. The unit is able to run a 4 ton ac and hot water tank at the same time. This equates to 7500 watts with both running. Plenty power left for fridge and other minor house appliance. My ac does have the soft start by hyper engineering. The generator is well built. Two issues I did encounter is when I un-packaged the unit the carbon canister was detached from the bracket. Might of sustained rough transportation. The gas thank flange on the left side was slightly bent. You can tell because the bolt holding the tank same location as canister is bent. Gas not leaking and tank appears to be intact. Another minor annoyance is I cant get the generator out of my rear garage door. It is a standard door. I have to remove the door to get the unit out. If the door opened all the way it would be a tight fit. My door opens at 90 degree angle before hitting the wall. With door removed I have maybe 1/8 inch on each side of the wheels before it hits the door jamb. Did find a black screw in the bottom of the pallet and could not figure out where it came from. The screw is the same as the ones that hold exhaust heat shield together. Maybe accidentally left in the box during packing.

I own a house that is all electric. We occasionally have a power outage and we need a generator to run our house. A stand alone system is far more expensive for the once in a while need. This unit runs my heat pump, fridge, internet and more with the two 50 AMP connections.

My Generator just arrived today. I have unpacked it and read the manual. I'm impressed with the clarity and simplicity of instructions for operating the generator. I have an electrician and propane company ready to come and complete the installation. I expect it will go very well.

This unit replaced a smaller 7500W Westinghouse generator which was gas only. Convenience of having dual fuel and low THD (cleaner power over the last unit) was the selling point. The additional power capability over the last unit. The only drawbacks are this unit is slightly louder than the 7500W and twice the weight. The WGEN12000DF has the “Smart Idle” feature the can be turned on/off via a switch on the control panel. Tested this out at no load condition, and it significantly reduces the engine RPM, in turn reducing the noise. The documentation and online photos have no mention of this added feature, which I would assume might be a newer feature for the 2021+ models.

Just got this generator for back up power for the house and have done the initial break in. Have plugged it into the house and it ran the AC with lights and TV etc. with no issues. So far working as we planned. We lose power in the summer months regularly so hopefully this will keep us going

We did our research across all generators and this meets our needs, and you can't beat the price! Easy to maneuver and put together. My 8 year old installed the wheels after shipping. Only downside was 3rd party shipper rescheduling but that's an amazon/drop shipping issue, not Westinghouse.