I bought this Generator in November of 2022 and it's been great and easy to use, easily handing whole house power needs. I love how easy it is to maintain and change the oil. Only problem is that the starter had begun to fail after only few months of use. I'm now trying to get it replaced under warranty, it's not exactly a easy machine to move around.

I upgraded form the wgen9500df and am a little on the fence on reviewing right now. I just received it a couple days ago and finally had my son come over to help me put it together. Ran the generator and seemed to run a little rough and I connected a lamp and it was dimming off/on. Will reach out to support and see how the support is. Will Update review once this is resolved. This is my second Westinghouse generator and had the wgen9500df since 2020 and has ran without a single hitch so am confident this will get resolved

Yes, I'm one of those that bought a generator AFTER the Texas freeze of Feb 2021. I'd planned to anyway but the ERCOT issues forced my hand earlier than anticipated. It has all the features I need to run my whole house. Hired a local electrician to install an inlet box on the house and a 50amp interlock in my panel. The genny started right up in my two tests and it's just an overall solid, well-built machine. Westinghouse seemingly thought of everything.

There is a lot packed into this unit. This is a heavy duty unit from what I can tell. Initial impressions: Pros: It's duel fuel, which was the primary reason I purchased it. The push button start is nice. I just need to make sure all the switches are in the correct positions before starting. There is enough wattage to power those things that need to be powered in the event the power goes out. Cons: The battery comes unhooked so in order to hook the battery up, I had to take the wheel back off to get at the screws to get the battery out. The oil dipstick is designed in a way where I didn't notice if the rubber piece on the stick is supposed to be inserted all the way in or if it stops up to a point with some exposure. The temperature recommendations say the lowest to go is 5 degrees F. If the power goes out in Wisconsin on a cold winter day, it's below the 5 degree threshold so I won't know how the generator will work when it's that cold. Time will tell how this will work as this is just an initial view after setting it up today.

I took delivery today. I was hoping to have a clear path to hooking up to Natural Gas but my plumber says that he can't provide a NG hookup until he gets more info from gas company because there is no included spec for the potential BTU output included with the documentation. No problem using other fuels.

Once I removed the generator from the shipping box, I was able to assemble the front supports and attach the wheels in about 15 minutes. Since it was just me, it took a little bit longer. I was surprised to see that Westinghouse provided a spark plug wrench and an installation wrench in the box. That was super helpful and I didn’t have to try and figure out what wrench to use on the bolts. It’s currently raining, so I haven’t had the chance to add fuel and fire it up. That can be another review.

Just received delivery. The unit was packed very well and so easy to assemble. Very good, clear directions. It definitely takes two people to get it off the shipping palette but once off, it is very manageable. In spite of its weight (over 300 lbs), it is very well balanced. Even my 71 yr. old wife was able to "wheelbarrow" it around. The electric start works perfectly and as described (automatic choke, restart, and idle). It is a little on the loud side but with all its power and features, I can live with the noise. When the next power outage hits, I think I'm ready.

I bought this generator mid-way through 2020 but was not able to really check it out and write a review until now.. Let me explain I work in emergency preparedness for a large utility and do to the pandemic and multiple storms in 2020, I had to put my new generator on the back burn. I will say that I researched many other units and waited @ 6months for this one to become available. I could not be more pleased wit the quality of the unit and the solid design. Hopefully I will not have the need to use it anytime soon but have great piece of mind that my wife will not be in the dark should we we affected by a storm and I am away working to help restore power for others.

Bought the 14500 TF a couple weeks ago. Going to have a power inlet installed so we can run the whole house. Hopefully we will only need to run it for normal maintenance and not a storm. Glad we have it just in case. This generator is well built and easy to prep.

It's asking me to do a review for each of my warranty registrations, so this is my second one. As I mentioned previously, two new 20,000 Watt generators arrived without the washers for the axels, or the trickle chargers necessary to keep the battery ready to go during a power failure. I let the washers slide and just went to the hardware store, but the chargers are a different matter. There is no pull rope on these big units. No battery, no start. What's worse is that we've cranked them so they can run for the 5 hour break in period as you're not supposed to exceed 50% of the load during that time and we wanted them to be ready for a real power failure. Unfortunately we're experiencing random shutdowns. It can be restarted after about 30 seconds or so, but I'm wondering if the auto choke is kicking in and choking the engine. Whatever the case, this is not acceptable for units that are for emergency use.