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Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars
2,128 ratings2,128 reviews
  1. 5 stars81% (1,719)
  2. 4 stars14% (288)
  3. 3 stars3% (58)
  4. 2 stars1% (17)
  5. 1 star2% (46)
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Showing 421-430 of 2,128 reviews
Aug 5, 2023
Reviewer name: G8keapor1
5 out of 5 stars
5 out of 5 stars review

Great generator

Only complaint is it is transfer switch ready. But you have to use arduino or do some serious research to get the st switch wire functions to be able to connect this to a real ATS unit. I use an Eaton ATS and have an arduino to accept the remote start/stop wires on the ATS unit to send a three second ground out pulse to simulate the push of the start/stop button. A slight pain in the but if you don’t know coding but there are enough open source fully functional code scripts that you can utilize to make it work. It makes no sense why they claim it to be transfer switch ready but then don’t allow you to use the startup feature of a real automatic transfer switch. Instead they only offer the st switch which doesn’t utilize the 50amp out, doesn’t give you a one minute timer before cutting the generator on or off incase it’s just a flicker vs an outage, and is way overpriced for its overall lack of usefulness given it wasn’t even designed to be used at the recommended distance from your house. Sure you could use it in conjunction with an ATS to start the generator and just have a 9watt led light bulb plugged into it to get it to turn on and stay on but that does rob you of a few watts and I don’t know the long term effects for using that and the 50amp plug. From what I have heard it can cause your breaker to trip on startup rendering the whole purpose of an ATS useless. They should make a plug in module for the ST switch plug that you could plug your industry standard two wire remote start/stop wires from an ATS switch. (Hey Westinghouse that suggestion is for you.). That said I got mine to work using an arduino and have my generator permanently mounted (wheels removed) on a concrete platform with an aluminum weatherproof case that is ventilated outside so there is no concern of it auto starting inside the garage. This portable unit provides enough power to run my living room, microwave and fridge, water heater, well pump, septic pump, my master bedroom, and one of my heat pump a/c units. I also went and had my heat pump breakers bridged so I can switch between my main level one my upstairs unit for night time running. I have my unit connected to a 250 gallon buried LPG tank but I do run the unit first and foremost with gasoline. I have a timer alarm that sends me a buzzer and I requires the fuel switch to be inside my ATS load center panel so I don’t have to walk outside to switch the fuel. This generator is very good in that you can swap from gasoline to propane without restarting it. To avoid any surges I have three (yes three) whole home surge protectors. One is in the ATS load center, one is in my main service panel, and the other is on my service entry. It is overkill to a degree but if you have ever lost power you know that you will get a surge from the outage and switching to and from the generator power. Of course if you have a batter backup you can use an AGS module that starts the generator when your batter falls below the battery voltage threshold. You might be wondering why use a portable? Well when my surplus diesel finally died I quickly found that the availability of them was hard to come by and new diesels started at 15k. Even standby LPG generators start at 2k more than these amd usually less power. Plus these generators truly are the king of portables not to mention they are just one heck of a generator. They are so good while not recommended for medical equipment (no one officially or on the record recommends a generator for this purpose.). Many people around the world trust Westinghouse even over Hondas to power their small medical equipment. Just check the specs and you will see why. I love these so much I am saving to buy a second and run a second to permanently connect the other ac. Anyway highly recommend these.

Review from westinghouse.com
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Jul 1, 2023
Reviewer name: DEG522
4 out of 5 stars
4 out of 5 stars review

Purchase online of Westinghouse WGen12000DFc

I bought this generator less than 2 weeks ago and my electrician will be installing a switch panel for it within the week. I'm excited to have it hooked up. The reviews I have seen about it rate it has one of the best of its class. I don't want a power failure, but when I do I'll feel very confident that I'll continue to have the power I will need.

Review from westinghouse.com
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Sep 10, 2024
Reviewer name: Kmcrae
5 out of 5 stars
5 out of 5 stars review

Sooo easy to set up and use!

We bought this generator for my parent's property, it's on a mountain and they have bad thunderstorms and snow. My Dad thought that it was going to be the old school break your back to start. Boy he was excited when we showed him how easy it is to start, very impressed by what all it can run! I would give it 10 stars just for the peace of mind that we have for my parent's comfort and well-being!

Review from westinghouse.com
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Mar 30, 2025
Reviewer name: Chris502
5 out of 5 stars
5 out of 5 stars review

Great generator WGen14500 DFc

Just got this generator for back up power for the house and have done the initial break in. Have plugged it into the house and it ran the AC with lights and TV etc. with no issues. So far working as we planned. We lose power in the summer months regularly so hopefully this will keep us going

Review from westinghouse.com
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Jul 22, 2020
Reviewer name: Handy Andy
5 out of 5 stars
5 out of 5 stars review

Excellent features

I purchased the WGEN 12000DF a week ago and have set it up and run it. Everything went great with the setup and running. The only issue I have is the lift bar is too short for the frame opening. This does not interfere with using the generator and I will check with Westinghouse as to a resolution to this. Overall I am extremely happy with my purchase and will recommend it to others.

Review from westinghouse.com
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Feb 10, 2025
Reviewer name: jeagle47
5 out of 5 stars
5 out of 5 stars review

Review for WGEN14500DFc- Whole House Backup Power

Bought the WGEN14500DFc generator just before Christmas 2024 as a whole house backup power solution. Just now completed the test this February 2025. This unit will power my whole home including 2.5 ton/45,000 BTU American Standard HVAC unit w/easy start and all other electrical components in my home. I connected this through a 50 amp outlet plug hooked up to my circuit panel. The test was performed using unleaded gas.

Review from westinghouse.com
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Apr 13, 2025
Reviewer name: MikeJ775
3 out of 5 stars
3 out of 5 stars review

Solid Generator

Bought this 2 weeks ago and ran it for 12 minutes on gasoline. Generator runs fine. Would have given 5 stars but the battery design is weak. Must remove a wheel on this heavy generator to get to the battery - there are no quick connect terminals to remove the battery. Even though my instructions say to go to the recoil start if battery issues - there is no recoil starter on this model. Battery should be located someplace other than behind a wheel for quick access to this vital component. Natural gas connector has a component that I must remove to connect to my system. Other than these items - generator appears to be solid - but I have yet to test it under load at this time.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for taking the time to leave a detailed review—we truly appreciate your feedback. We're glad to hear the generator is running well so far and that you're finding it to be a solid unit overall. We understand your concerns regarding the battery access and recoil starter. Your observations are valid, and we're sorry for any inconvenience this has caused. Ease of maintenance is important, and feedback like yours helps us identify areas for improvement in future designs. Please don't hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571 if you have any questions regarding your unit. We're happy to help! Thanks, Sydney, Westinghouse

Oct 19, 2020
Reviewer name: AFRET
4 out of 5 stars
4 out of 5 stars review

Update to Review

The generator works great. Using with a transfer switch and it produces all the power we need. I would recommend this generator for anyone wanting to power their home during a power outage. We endure Public Safety Power Shutoff events which can mean no power for several days to a week. Deducted a star because it was extremely difficult to get technical assistance. Finally, got some help after 10 business days and it turns out the problem I thought I had is normal. I thought I had an issue with low voltage and RPMs but it turns out it the Smart Idle feature--wish was better explained in the manual. Guess I was not the only one with concerns as I was told there is going to a switch to turn off the Smart Idle feature based on feedback.

Review from westinghouse.com
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Jul 4, 2025
Reviewer name: Kory
4 out of 5 stars
4 out of 5 stars review

Works Great

I just received the generator and went together flawlessly!! Hooked up to propane cylinder and fired right up. I left it run for about 15 minutes and double checked oil. I fired it back up and started charging a cordless drill battery for about 30-40 minutes and worked perfectly. Still haven’t put it through the paces yet since breaking is 5 hrs.

Review from westinghouse.com
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Jun 6, 2022
Reviewer name: giestrada2
5 out of 5 stars
5 out of 5 stars review

Great product

I just bought this product and it is amazing with numerous ways to connect anything and everything you can imagine and also the way it’s so simple to use! Would recommend anyone who is looking for a generator to purchase this one, it’s worth every penny!

Review from westinghouse.com
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