Still need to hook up our natural gas connection, this unit replaces a gas only 9500 which performed well for our whole house including AC, but it bogged a little when the AC would kick in, so I went with this unit since it has more surge capacity. I will say the engineer that thought the battery with a nut/bolt terminal was a good idea should rethink that. Big hands trying to hold that nut and put the bolt on led to more time chasing the loose bolt than actually putting the entire thing together. Not that I'm looking forward to another outage, but we will be more than ready, maybe the wife will be able to wash clothes during the outage too!

1. Surprised the gas tank was made of metal and not poly 2. Assembly instructions mentioned the use of four (4) washers when attaching wheels to frame, (a) no washers were included (b) if washers had been provided there would not be enough space on axel shaft to use them - assumed change in axle design 3. Use as house backup power in event of hurricane or ice storm. Plan to follow breaking procedure and then put up in long term storage - owner's manual recommends draining carburetor bowl for long tern storage. Owner's manual does not provide details on location and steps to perform this task. It appears its located under the air filter housing which may be a challenge.

Convenience for the wife is the most important consideration in purchasing this gennie. Dual fuel with propane capability means she doesn't needs to mess with a gas can. Not just electric start, but a remote fob means she doesn't even need to step outside to start or stop it.

I said in another review how much I enjoyed this great generator running on gas but it wouldn't run on propane. I said I would update that review when the issue was resolved. It was and I am happy to say that this great generator runs GREAT on propane! It took a little of this and that but basically Lowes exchanged my first one with a second one and I couldn't be happier. I have to add that Westinghouse was going to exchange it out also but since I bought it from Lowes it was better this way. Thank you Lowes And Westinghouse for your superior customer service! My home is now more than ready with quality backup power.

Finally picked up the 14500TFc after waiting for them to come back in stock. Haven't had to use it yet, but hurricane season is coming. Tons of features and easy to use. Can burn 3 different fuel types, but I plan to have my setup to connect to my natural gas line when I need to run the house. Relatively easy to move around considering how much it weighs and its size.

I bought this for backup power due to two recent power outages. Murphy's Law, power hasn't been out since. After assembly and filling with oil and gas, the generator started on the 1st try. Can't say that I am eager for another power outage, but I will be ready for it when it comes.

This unit was purchased as a backup generator since we live in a hurricane prone area. I am happy with the construction, layout, and engineering. I have tested the unit with natural gas under light load and encountered no problems. My only complaint (and the reason for not giving 5 stars) is that the package was missing a dedicated hose for natural gas operation as per the packing list. I adapted the included propane hose by removing it from the propane pressure regulator.

Re 12000DF. Logic doesn’t seem to be a strong suit at Westinghouse. They require altitude adjustment above 2000’ to gas regulator but fail to provide settings to accomplish this. Also, as a whole house 24/7/365 generator, surprising the “battery switch” must remain on. However this drains the battery! Why deliver a remote start fob if you must go out to the machine to start it? A workaround is to wire in a 110v outlet near the generator to trickle charge the battery with the included 12v charger. Added expense. ☹️ On the brighter side, the unit ran my well pump, fridge, freezer, elec. dryer, microwave, misc lights and tv. It browned out when I added the toaster. Pretty good. Also, upper end operating temperature is sorely limited to 105 degrees. This is too low. If ambient temp is 100 and the generator is in a well ventilated shed, it might shut off when it is needed. California people pay heed, as this may not be the right unit for you, hot winds and blackouts. Other than running tests, I have not had to use the generator yet under a power outage.

I needed a generator powerful enough to power my well pump, water heater, and to heat the first floor when there is a power outage. This suits my needs perfectly. Being able to run on propane is a huge plus as well because I do not have a natural gas hook up from the city.

Today 11/20/22 Eversource lines went down, this was the first time other than running generator and testing load on gasoline. I setup the LP tank that was just filled and started up the generator. It ran with a THD of roughly Less than 1% which 8s good. We had about 2,000 watts on continuous power use, however the refrigerator would start and cause a spike in THD from 60.4 Hz to + 60.8 which caused all my UPS systems to switch over. Once stabilized the UPS shut off. However about 2 hours into operation the engine idle down, Even though the low idle switch was off and caused severe power fluctuations. I immediately disconnect our 50 amp breaker but no change in engine speed. I checked the LP line and tank, no icing with about 80% of LP remaining. I then opened the fuel valve and the gasoline picked up engine speed a little bit the gas LP switch was still on LP, I switched to gasoline, no change, I then shut the LP tank off and the generator resumed full power. After the power outage ended 5 hours in I went back on line power, and disconnect the 50 amp generator breaker. With the fuel selector switch selected to gasoline I opened back up the LP tank which immediately choked the engine down. The is a severe problem with the fuel selector and LP service line in the generator. I need this fixed please ASAP as this is a life critical backup device.