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Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars
2,128 ratings2,128 reviews
  1. 5 stars81% (1,719)
  2. 4 stars14% (288)
  3. 3 stars3% (58)
  4. 2 stars1% (17)
  5. 1 star2% (46)
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Showing 381-390 of 2,128 reviews
Apr 15, 2024
Reviewer name: SapperAngel12B
4 out of 5 stars
4 out of 5 stars review

Easy to Assemble and Operate

I bought this generator to power a large home. Assembly was minimal and easy. Setup to operate is simple and it started right up. I have not been able to test load capacity yet. I am trying to figure out if the 30AMP transfer switch is the correct one to maximize the output or if I should go with a 50amp transfer switch when connecting to my homes breaker box. The only issue I see is being unable to find a 50amp transfer switch from Westinghouse to ensure compatibility in order to go that route.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Dec 30, 2024
Reviewer name: RedfishAssassian
5 out of 5 stars
5 out of 5 stars review

Perfect Home Generator

I bought this after the recent Hurricanes this year, and after debating a Generac- this will power my entire house for a fraction of the cost. I had an electrician install an inlet box and interlock switch and I’m good to go. Even with that being professionally done, I’m all in for 1/3 the cost of a generac.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Aug 5, 2021
Reviewer name: Maccabee
5 out of 5 stars
5 out of 5 stars review

Well Built

After our loss of power generation due to extended freezing weather in February 2021, I knew I was going to buy a solution. It took a couple of months to evaluate needs and choices, then another month to compare retail prices and availability. I was happy to find this U.S.-engineered Westinghouse packed with features and exactly what I need. An electrician installed a 200 amp, double throw transfer switch and 50 amp receptacle for this generator. This will allow me to switch over to generator power and add load incrementally. It handled my largest power users without a quiver. I am very happy with it.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Dec 5, 2024
Reviewer name: TopSurface
1 out of 5 stars
1 out of 5 stars review

Should be Zero Stars but I can't

I bought this beast to run my commercial floor grinding and epoxy business. The first 4 months it ran well. After that it would start up and whenever I put a load on the generator it would cut off. It's a pain to keep restarting the generator every 10 to 15 minutes because it keeps cutting off. Thank you Westinghouse for making my life harder than it really is. I can run 2 generac generators nonstop with no issues.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
reply from eComm

Hi, Thank you for your feedback, and we're sorry to hear about the issues you've encountered. This isn't the experience we aim to provide to our customers. We'd like to help resolve this for you. Please reach out to us at westinghousevip@wpowereq.com so our team can assist you further. Thanks, Sydney, Westinghouse

Sep 9, 2020
Reviewer name: SH7777
5 out of 5 stars
5 out of 5 stars review

Great generator, full of extra features

I have looked at several generators and chose the Westinghouse wgen12000df because of the features and excellent reviews. When it arrived at my home I followed the startup instructions and it started right up and has run perfectly since. This is a great generator!

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
May 19, 2021
Reviewer name: jlr30
5 out of 5 stars
5 out of 5 stars review

Awesome Generator

I bought this a month ago. I'm very pleased with my purchase. I research many generators and read reviews on them, including this one. So, I purchased this one. This generator is a powerhouse and it has many great features. If we ever have another storm like we did in Texas, I know this will be an asset to us, as well as other reasons to use it.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Feb 8, 2025
Reviewer name: Eddie M.
5 out of 5 stars
5 out of 5 stars review

Finally Satisfied With My Purchase

I would like to update my initial negative review but couldn’t locate it. Initially purchased a WGEN12000C in July of 2024 quit on met just 2 months later. Took it to one of their service centers in mid September of 2024 and after about 5 months and several replace parts Westinghouse finally agreed to just replace the generator. My original generator was no longer made so they sent me the WGEN14500C instead. I’ve had the new replacement generator for about 3 days now, so am going through the break in period and running on very light loads and so far so good. Fingers crossed, this generator will serve me well for many years to come as did my original generator that I had for over 5 years (WGEN9500DF). Getting a replacement was a very length process but I’m not sure if I could put all the blame on Westinghouse as I’m sure the repair shop has many other generators to work on as well.

Review from westinghouse.com
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Sep 29, 2021
Reviewer name: HappyCamper13
5 out of 5 stars
5 out of 5 stars review

WGN12000DF Generator Arrived Early

Generator arrived early. No shipping damage. Generator has passed all tests - propane and gasoline fuels. Control panel features working properly. I have not tested full electrical output but initial break-in electrical production is correct. I am very happy with this generator. Based on my research it is the cream of the crop.

Review from westinghouse.com
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Oct 17, 2023
Reviewer name: Benray236
5 out of 5 stars
5 out of 5 stars review

Perfect for what we need!!

We bought this a couple of months ago to be ready for the winter. Last year a lot of people lost power, and this year we will be ready. It has great features and it's portable which we really wanted. We haven't had to use the generator yet, but we are excited about our purchase. We have already recommended one to all of our friends.

Review from westinghouse.com
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Jan 23, 2022
Reviewer name: DBann
4 out of 5 stars
4 out of 5 stars review

Great Choice

After the last power outage, finally decided to go ahead and buy a generator for the house. After doing our research we chose the Westinghouse GEN 9500. The assembly and set up was very easy and everything worked perfectly after the initial setup. . Haven’t had to use it for an emergency yet but I’m ready!

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128