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Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars1,937 ratings1,937 reviews
  1. 5 stars81% (1,561)
  2. 4 stars14% (267)
  3. 3 stars3% (53)
  4. 2 stars1% (15)
  5. 1 star2% (41)
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Showing 381-390 of 1,937 reviews
Jun 21, 2024
Dre985
4 out of 5 stars review

Lots Of research

Moving from California to Louisiana was definitely different did a lot of research in preparation to buy a generator that would possibly run most of my home. Came up with the WGN 9500 very good generator thus far haven't had to use it start it up first start only reason I didn't give it more stars is cuz I haven't been able to attach it to the house yet

Review from westinghouse.com
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Nov 13, 2024
MTPatriot
5 out of 5 stars review

Quality and Power

Received in perfect condition. Well built and sturdy. Will be hooking up to electrical panel with manual interlock and using our home natural gas for fuel. Love having the option for gasoline or LP as well. Assuming it will run well and meet our needs. Will update review if otherwise!

Review from westinghouse.com
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Oct 19, 2019
Robert55
5 out of 5 stars review

Wgen12000df

I bought October of 2019. I was a little Leery about the purchase by some of the reviews about battery issues. But when I took it home I had no problems of the such. Fire on second attempt and seems to work well. A little loud but it was Expected for a generator of that size. Appears to be well built.

Review from westinghouse.com
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Mar 20, 2021
Rick77
4 out of 5 stars review

Plenty of power

This unit replaced a smaller 7500W Westinghouse generator which was gas only. Convenience of having dual fuel and low THD (cleaner power over the last unit) was the selling point. The additional power capability over the last unit. The only drawbacks are this unit is slightly louder than the 7500W and twice the weight. The WGEN12000DF has the “Smart Idle” feature the can be turned on/off via a switch on the control panel. Tested this out at no load condition, and it significantly reduces the engine RPM, in turn reducing the noise. The documentation and online photos have no mention of this added feature, which I would assume might be a newer feature for the 2021+ models.

Review from westinghouse.com
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Oct 4, 2024
Killer57
5 out of 5 stars review

Excellent generator

Easy to assemble and operate. Just went through hurricane Helene. Had to run the generator for 37 hours straight. Ran our 3 ton A/C and the rest of the house, no problems. Burnt 18 gals of gas. Just purchased another Westhouse generator for parents home. Highly recommend

Review from westinghouse.com
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Apr 11, 2021
BobbyC
5 out of 5 stars review

Great Generator

We cranked it up when it arrived last summer( We live in SW Florida) and didn't need it (thank God) for hurricane season last year. Storm warning came in last night, so we cranked it up and after 3 attempts on the electric starter, she fired up! Let her run for an hour and she ran fine. We DID a test to our transfer switch / plate and ran the whole house for a few minutes and barely a drop in power. Our home is 2200 under air :)

Review from westinghouse.com
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Mar 11, 2023
CancerTom
5 out of 5 stars review

Best Generator Ever, Dual Fuel. Electric start. WO

Excellent Generator, starts easy, runs great , very reliable. 50 amps can run an RV or house a/c or electric water. My second geni from Westinghouse. Sold old and upgraded to 12000 Watts and electric start. Has a key fob, oh my can start from bed in morning.

Review from westinghouse.com
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Aug 10, 2023
Dsum
4 out of 5 stars review

Impressive Features

I purchased this generator to provide power during outages in my rural area. With winter approaching, this generator should furnish ample temporary power for the house. The generator has not been used as it was just delivered yesterday. It appears to be well built and comes with a wheel kit and hand bar for moving. The features,appearance and capacity are usually found on more expensive models. The packing and shipping protection was very adequate and the item was delivered and placed at the location on my property requested by me. The dual fuel capability will allow options for fuel during prolonged outages. After unpacking and servicing, the generator started on the second pull (battery not charged yet). Runs strong and sounds good, with about 75 decibel noise level which is pretty good for a unit of this size. All checks out satisfactorily so far. I would recommend this generator although I have yet to use it during an outage.

Review from westinghouse.com
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Aug 29, 2024
Emartinez5192
3 out of 5 stars review

One wor

I upgraded form the wgen9500df and am a little on the fence on reviewing right now. I just received it a couple days ago and finally had my son come over to help me put it together. Ran the generator and seemed to run a little rough and I connected a lamp and it was dimming off/on. Will reach out to support and see how the support is. Will Update review once this is resolved. This is my second Westinghouse generator and had the wgen9500df since 2020 and has ran without a single hitch so am confident this will get resolved

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Sep 14, 2023
B rad
5 out of 5 stars review

Just What The Doctor Ordered

This generator has plenty of power for a single phase unit. It has plethora of Plugs that cover most of your possible 120/240 volt needs. All breakers are toggle breakers except for the 2 breakers for the 4 gfci circuits they are push to reset. Not a light weight unit at a little over 500 pounds. 2 guys to ramp it into the back of a pickup.

Review from westinghouse.com
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