The registration WEB page asked me to give a review. I went to Bolton, Ontario to pickup my generator. I returned to Quebec without any problem. The WGen20000 is very heavy, with 580 pounds. The packaging is well done to protect it from scratches and debris on the road. It seems to be of good construction and placed on a very resistant steel frame with a good coat of resistant paint. In a month or two, I will be ready to make a review, when i will start the generator. I bought a Generac 200 Amp, Automatic Transfer Switch to use all the power from this 28000 Watt in peak power. I just ordered a Remote Monitor ATS Amf Generator Controller to monitor electric outage from Hydro-Quebec. It was more easy to install for whole house and more practical when I'm away. With this new controller, i will install all the sensors i need, to monitor this air cooled gas engine. I will see the engine temperature on each cylinder, the oil pressure, oil temperature, Engine revolution (RPM), Battery voltage, Alternator amperage, Hour meter for each electric outage, Oil change monitoring and some other engine failures ​

Do not buy this generator!!!!! It’s brand new out of the box trying to do first start up and won’t start . I spent a tun of money on this and you would think it would at least start by the 3rd attempt but nothing. Very disappointed and feel like I’ve been robbed money.

I bought this for emergency power so I haven't used it yet. However, this came with everything you need to assemble it and get it ready for use. The instructions say you must remove it from the pallet to put on the wheels but that isn't true, I had no trouble putting them on still on the pallet.

Bought the WGen9500DF generator. The generator has it all and is at a great price point for what it offers! Runs on both gas and propane! Pull start, push start or remote starting capabilities. 9500 running watts and 12500 peak watts. Great for the money. Plenty of 110 volt 20 A outlets along with two 240 volt outlets at 30 A and 60 A. Added oil / gas and it started right up! Happy with this purchase!

We bought this a couple of months ago to be ready for the winter. Last year a lot of people lost power, and this year we will be ready. It has great features and it's portable which we really wanted. We haven't had to use the generator yet, but we are excited about our purchase. We have already recommended one to all of our friends.

I bought this a month ago and have used it one time already. It was powerful enough to power my entire home minus one of two AC units. Though very large it is relatively easy to move and a great value. Generac generators were quoted at 3 times the cost of this device and this one can go with me if I ever move.

This generator is not only the best investment we bought but now we have a piece of mind when our power goes out. We just went through Helena with a small generator that got us through but now with this beast we can power our whole house and not worry about overloading and cords running all over the house. We are getting this hooked up to the house so it will always be ready when needed. Thanks Westinghouse!! Btw runs like a dream and absolutely love that we can use gas or propane. Isn't very loud for how big it is.

I just bought this product and it is amazing with numerous ways to connect anything and everything you can imagine and also the way it’s so simple to use! Would recommend anyone who is looking for a generator to purchase this one, it’s worth every penny!

This is a plus/minus review. On the plus side, the generator pulls like a mule. It powers a 4 ton AC, freezer/fridge combo and a dozen LED lights without a problem. That is impressive. All on propane, which is the weaker of the two fuel options. On the minus side, I don't think the Westinghouse engineers ever took one of these gens out of the box and tried to start it. In no particular oder, the battery per factory hook up is backwards (see photo where I reversed Positive and Negative leads), the wheel placement interferes with the 220v plug (the wheel placement places way too much stain on the plug), the fuel selector is anything but straightforward, it is unclear from the quickstart manual about how much oil to put in. And my battery lost a cell during shipment. Westinghouse Support told me to go to a local auto parts store to get it replaced.

Purchased generator in October they dropped in my driveway within a half hour from receiving I tried to start and starter was grinding against the flywheel I called Westinghouse no one answered phone so I left a message. Next day I received a email telling me a starter was on the way I asked who was installing they sent me a list of service places to bring it to mind you it’s 410lbs. I received the starter and replaced it my self and it was doing the same thing so I called Amex they got Westinghouse to replace the unit. The new unit they sent me is doing the exact same thing now I’m told it’s a warranty issue and they won’t take it back. I received it opened box and tried to start within a half an hour of receiving I didn’t have it for six months or a year. It never worked so how is it my problem if Westinghouse is selling defective generators.