I bought this unit shortly after Hurricane Beryl. In my area having a generator is no longer optional. This unit offers exactly what I need which is dependability, multiple options, and versatility. If gas or propane is scarce I can connect the unit to my natural gas provided by my utility company. It came with a natural gas hose and a key fob which was an added bonus. The construction of the product is solid and comes with wheels and a foldable handle that makes it easy to move the generator as needed. It's simple this unit provides the power and functionality I need to power my entire house in the event of a power outage. I would definitely recommend to my family and friends.

I bought this two weeks ago. My residential power source is a rural electric cooperative. I bought it to provide backup power to my house in the event of future storm related high winds that can disrupt power for extended periods as happened this past summer. I am very happy with the quality and price of this generator.

So, I set up Gen. Missing bolt for battery. Found a bolt and installed. Filled with oil and started without load. Looked around a saw gas shooting out near propane hookup and cooling fan was sucking it in and spraying all over Gen. Shut down and traced back under air filter. Removed lower housing for air filter and found one of the bolts loose too. The fuel shut off pushed out of the housing also when we tried to troubleshoot and lost more gas. Found one of the fuel lines cracked at clamp. I replaced the line. Running ok.

I read a lot of reviews, but I went ahead and purchased this unit. It came to me with little instructions so I have to add a few of my own. You have to make sure you turn the battery switch on and off after usage or you’ll drain out the battery. You have to make sure You charge the battery. I would purchase Pennzoil 5W 30 synthetic oil in bulk and change it frequently. And most of all and most important put gas saver mixed with your gas, I recommend STA – BIL fuel stabilizer this will keep your gasoline stable for up to 24 months, but I would run it out and into your car after 12. Lastly, when you’re done using your generator, turn the gas off and let it run out of your carburetor, don’t leave gasoline laying around in your carburetor. It’s not a good idea. I’ve had several motorcycles mostly dirt bikes, and through the years, I’ve had to take them apart only to clean, clean, carburetors out and put them back together again because of the carburetors and jetting work …. Know what you know what you’re getting into basic concepts this is not hard stuff, but it will make your generator run the first time, run every time you need it and it will stay with you for life. This is a great great generator.

Just received my new generator and it is packed with features, it was bought as a backup to the house for when we loose power for a extended period of time I do not look forward to what ever causes us to need it but I’m glad we have it and the dual fuel makes operating options even better.

I really wished they stocked the multi fuel Gen, however Im in Texas so a generator is a must... this one fired right up like it supposed to however for first twelve hours it had a miss, I was going to have a small engine shop check valves and all, but around 12 hours she smoothed right out like a Cadillac.... I hate spending $$$ however this is one a few purchases in 2024 that I didn't get buyers regret...LOL this .machine is a beast runs an entire electric 2499 sq ft.house when hotwater heater turned on it never loaded engine, it ran my furnace(electric) as well..... this thing truely is a beast..... 1000000% recommend!!!!!!

We have three kids under 7 in Southeast Texas. Ever since the big freeze in 2021 we have had many extended outages from events like storms, derechoes, and hurricanes. We got by with a small generator but after soft start issues and multiple days over 100 degrees, we needed to upgrade to a more powerful generator and could not spend alot or justify a permanent backup generator. This 20kW SHOULD do what we need it to--power the big A/Cs and a majority of the house. We'll see as now I am waiting on an electrician to upgrade the receptacle from 30 amp to 50 amp. One thing to note is that this was delivered and left on a pallet. Getting the wheels on was not as bad as I thought but getting it off the pallet was a challenge. I do not own any pulley or lifting systems, so that kinda sucked. I am hoping this bad boy can handle keeping us functional. We just got back up and running after Hurricane Beryl--5 days no power. This Westinghouse 20kW was delivered AFTER we got power back...3 starts for not communicating how it would be delivered, missing washers for the wheels, and not having a chance for a trial. (Leaving this review gets me a Westinghouse 15ft powerstrip)

2nd time using the generator. I followed gasoline startup procedure, turned the fuel selector knob to allow for gasoline operation, fuel starts poring down into the engine and appears to be coming out in several places. Obviously I can’t use it now since it is a fire hazard. Very disappointed since it is only 2 months old.

We live on Padre Island on the Texas coast and are susceptible to hurricanes. We have one small generator that will operate the refrigerator. We wanted one for the house so that we could live comfortably after a long period of electricity outage. Hope we never have to use this. But, we are prepared just in case.

I just received this generator. Set up was easy if you follow the manual. When adding oil make sure you do so incrementally. My unit had a little residual oil from the factory, so you likely won't need the whole quart. Pairing the remote was a breeze and start up was easy. After the break in period I will update this review. So far I am very pleased with my purchase.