Living in Florida, I have three generators. This is the biggest and best yet ! This is my first dual fuel. Working on getting the correct tank for my use. It is all together and ready to go as soon as I get a tank. I have a family member that has a smaller Westinghouse, that is the reason for my purchase. I’m excited !

I have owned a dozen generators and dealt with thousands of them in my 33 Army career. This generator has every feature one could ever want and everything is well organized and solidly constructed. It was a breeze to set up and use. I sm ready for whatever the winter brings.

Living on an acreage, we wanted a large portable generator to power everything. We purchased a Westinghouse WG 20000 and it arrived yesterday. First impressions were favourable. Although it isn't hooked up yet, we took it for a test drive to check the starting procedures, and to ensure it was getting fuel. Everything worked great. I'm sure it will work perfectly in an emergency in case of a power outage.

Shipping was handled really well through the R&L carrier. They pretty much got it into my shop with an electric pallet jack. The pallet design is pretty solid considering it was incredible tough getting it off before assembly. Which is good cause, you know it's not moving around much and can trust outside cardboard to ensure undamaged delivery. Incredibly easy to assemble and get running off propane as well. Couldn't be happier with the purchase. I may order a trifuel from you guys after summer as well

Overall this is a solid product with a lot of features that the competitors do not provide. There are a couple of things that Westinghouse can improve on this product. 1. Off the pallet, after installing the wheels, the wheels should be touching the ground so you can roll the generator off the pallet. This is very heavy (352lb). With the wheels not touching the ground, it took 3 adults to lift if up and move it off the pallet. 2. The dip stick is in a very awkward location. Plus, it is very hard to pull it off and good luck in trying to push it back in. other than that, it is a great product with lots of functions.

I bought this generator during the emergency preparedness tax free weekend. I had a Generac 6500 portable generator but needed higher output and the flexibility to run off of natural gas. This is a great generator with low THD that integrates perfectly into my home electrical system!

I received the wgen12000df in a relatively short time after ordering. After initial setup, this thing fired right up. It had no problem powering everything I threw at it (all house led house lights, fridge, sump pump, fans, tv's, 3 ton ac unit, ect). I very impressed with how the generator maintains the 60 hz at various loads.

I bought this after the winter storm in 2021. First time I used it it worked great and used it for 3 hours. The next time I used it it wouldn’t start so I took it to the shop and they got it fixed. Third time I used it everything was great. The fourth time it was hard to start and when it did start it backfired and died. I tried to start it again and it was making a loud knocking noise so I turned it off. Now I’m trying to get it fixed under warranty and no one will return my call. Please do not buy this thing. They don’t want to do anything under warranty.

Needed a new generator and after my research, this is the one I felt matched my needs. First impression is that it's well built. Heavy but it won't move very far as it's for my house. First nights run was flawless. You'll get about 10hrs our of a tank of gas. I haven't ran it on propane yet. Many features that I like, some I don't need. Set up was a breeze. I'm pleased with my purchase so far.

My Generator just arrived today. I have unpacked it and read the manual. I'm impressed with the clarity and simplicity of instructions for operating the generator. I have an electrician and propane company ready to come and complete the installation. I expect it will go very well.