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Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars
2,126 ratings2,126 reviews
  1. 5 stars81% (1,717)
  2. 4 stars14% (288)
  3. 3 stars3% (58)
  4. 2 stars1% (17)
  5. 1 star2% (46)
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Showing 241-250 of 2,126 reviews
Feb 14, 2026
Reviewer name: Big daddy pa
5 out of 5 stars
5 out of 5 stars review

This was perfect what I needed. Very simple to assemble and not much to assemble really.Great generator.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Oct 7, 2024
Reviewer name: Pnut
1 out of 5 stars
1 out of 5 stars review

Won't start

I bought this a few months back , just took it out of the box... ready for miltin... but the generator wont start.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
reply from eComm

Hi, We’re truly sorry to hear about the difficulties you're experiencing with starting your unit, and we completely understand how frustrating this situation must be. Rest assured, we are committed to ensuring your unit operates smoothly and meets your expectations. If you haven’t already, please contact us at westinghousevip@wpowereq.com, and we’ll work quickly to resolve this for you. Thanks, Sydney, Westinghouse

Jul 2, 2024
Reviewer name: Genny go
5 out of 5 stars
5 out of 5 stars review

Generator

I bought this a month ago and I am so happy that I did the only thing is I wish I could find a cover for it I have looked every where.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Oct 14, 2021
Reviewer name: Mike23a
5 out of 5 stars
5 out of 5 stars review

Beast

This thing is built like a tank. Started up without issue after the tires and oil was added. I've had no issues so far. Make sure you have someone to help you move it cause it's heavy. The tires makes it easy to maneuver around.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Jun 2, 2022
Reviewer name: chuckcb
1 out of 5 stars
1 out of 5 stars review

Will not start using gas

Just arrived..unpacked and completed the installation. Including adding the oil connecting the battery and adding fresh gas. The generator will not start on gas mode. it will start using propane. i am bumbed.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Jul 16, 2024
Reviewer name: Human consumer
5 out of 5 stars
5 out of 5 stars review

A beast, totally automatic, surprisingly quieter

No need to buy a cheap cover, cut the box it came in at the lowest point next to the ground as instructed, and the box makes a heavy duty cover with a little trim for the wheels

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Jan 24, 2024
Reviewer name: GeneratorGuyToo
4 out of 5 stars
4 out of 5 stars review

Big Power

This generator has a lot of bells and whistles that I hope hold up. I haven't loaded it yet but so far it hasn't been bad. I am hearing a slight and quick drop in rpm while running that I can't figure out. Time will tell.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Jul 16, 2022
Reviewer name: Rojo99
5 out of 5 stars
5 out of 5 stars review

Easy setup easy use.

I bought this after buying a DuroMax duel fuel 13Kw, which would not work on propane. The WGen12000DF worked right out of the box. Very straight forward installation and usage.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Jul 27, 2024
Reviewer name: Cesar feliz
5 out of 5 stars
5 out of 5 stars review

Excellent quality.

Hurricane Beryl hit us here and Houston and made severe damage that we lost power for a week. This generator is a must have. I kept this generator running for 8 days day and night without any issue. It did the job. Life saver.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Mar 24, 2025
Reviewer name: c1050
1 out of 5 stars
1 out of 5 stars review

Total garbage stay away from this brand!

I bought this generator in back in Jul 2024. It has never worked and it's been in a service center since August 2024. Fault is the fuel selector system which does not feed any fuel into the engine.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
reply from eComm

Hi, We sincerely apologize for the frustration you've experienced with your generator. This is certainly not the experience we want for our customers, and we understand how disappointing it must be to have your unit in service for this long. Please know that our team is fully committed to resolving this for you as quickly as possible. If you haven’t already, we encourage you to reach out to us at westinghousevip@wpowereq.com with your case details so we can expedite a solution. We truly appreciate your patience and your trust in Westinghouse, and we look forward to making this right. Thanks, Sydney, Westinghouse