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Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars1,936 ratings1,936 reviews
  1. 5 stars81% (1,560)
  2. 4 stars14% (267)
  3. 3 stars3% (53)
  4. 2 stars1% (15)
  5. 1 star2% (41)
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Showing 231-240 of 1,936 reviews
May 23, 2025
Bob701
2 out of 5 stars review

Worked for one and sharted the bed.

Bought Westinghouse GEN. from Family Farm and Home. Owned a little over a year and it will not start (electric nor pull). Westinghouse is the Ford of small engines - DON'T TRUST THEM. GENs are easy to repair - fuel, fire and air, especially at a year old, but who has time for these games so early on? Not this guy, regardless of their warranty. If it malfunctions this quickly it's not considerable. No excuses. It means the design engineer doesn't care, thus the company doesn't care. Poor Q/C and design. Shenanigans. Will have repaired and sell if anyone will buy it. We wonder why no foreigners want to sell or buy American made products made recently.

Review from westinghouse.com
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Aug 4, 2022
MChaddock
5 out of 5 stars review

Great purchase!

Needed this the day after it was delivered (hadn't even finished getting it ready yet), and before the electrician had run a 50a outlet. used a long heavy duty extension cord to power my wife's oxygen machine and a few other things. Used Propane and couldn't be happier, now just waiting for electrician to run the actual 50a hookup and I'll be all set. Was easy to setup, ran fantastic, no issues at all. Will recommend to anyone that listens!

Review from westinghouse.com
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Sep 14, 2021
osalcedo
5 out of 5 stars review

So much more than I expected

This generator was so much easier to use than I thought. It also powered much more than I expected. We have a 5,000 sq foot house with two large central air conditioning units, as well as a wood workshop. Short of running the shop machinery, this generator powered all of it! I'd recommend this generator to anyone who needs a serious emergency power source.

Review from westinghouse.com
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Aug 29, 2023
DamJa
5 out of 5 stars review

Solid generator with great features

I bought this generator as a backup for a possible power outage at our home. The generator seems very solidly built and should serve us well. I was particularly impressed by the dual fuel functionality, which will provide multiple options for use of either gas or propane. The only thing that I was surprised about was that the unit did not come with pneumatic tires which I had expected because of its heavy weight. My only hope is that the plastic tire/wheel (never-flat) combination will provide good service without cracking and breaking. Only time will tell about that feature.

Review from westinghouse.com
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Jan 11, 2024
State
5 out of 5 stars review

Excellent features and extremely powerful

I was looking for a gasoline powered generator that had enough power to run my whole house as I do not have access to natural gas where I live.I was pleased to find out that the initial setup was a breeze and when it started on the first try I was very pleased, for a huge generator I was quite pleased that it was actually quieter than the General I had at my previous residence.

Review from westinghouse.com
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Jan 12, 2022
MikeRR#3
5 out of 5 stars review

240 volts exactly

Ran the generator for about an hour before the 20 pound LP cylinder froze up. The temperature at the time was 26 degrees F and starting to snow. My intent is to set up the generator to be able to fuel it from the 500 gal LP Gas tank. I purchased it partially because it was the largest portable generator that specified less than/equal to 5% harmonic distortion. According to my electrical tester the generator produced 240 volts with each leg testing 119 volts. Lights, computers, wireless router, electric oven, TV, everything operated normally while being powered by the generator. The engine started on the second try after fuel reached the cylinders. I look forward to getting it installed as I planned. It performed as advertised and as expected, but admittedly for only an hour. It is not an issue for me because I live in a very rural area, but I would be concerned with how loud the generator was if I lived in an urban setting with a neighbor's house a few feet away. One request... more detail of how to read the dipstick. Should it be fully inserted before taking a measurement? Delivery through R&L Carriers was perfect.

Review from westinghouse.com
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Mar 21, 2022
The Troll
5 out of 5 stars review

Excellent Performance

I purchased this generator to power my house and I also wanted the option of dual fuel, because with some of the power failures we have had in our area, gas stations could not dispense gasoline. This generator easily powered my home when I tested it. It easily supplied my two refrigerators, boiler, and a large air conditioning unit (the condensing unit and the air handler). This was done while running on propane. This generator is not noisy-probably as loud as a riding lawn mower. The generator is fits in the back of my garage, and for a man with a bad back, I had no problem maneuvering it.

Review from westinghouse.com
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Aug 16, 2023
504Chad
5 out of 5 stars review

Absolute Monster

This generator is everything you think it is. It is large, and full of power. I purchased this generator primarily due to the fact that it has two 50A outlets. My home has two 150A panels side by side, and in order to make hooking a generator up easily and cost effectively, this was the generator for me. I have a 50A inlet per panel on the outside of my home, feeding a 50A breaker with interlock kit. This generator allows me to run everything in my home to include my 5 ton and 2.5 ton A/C units. The A/C units do have the Micro-Air soft start kits installed on them and I highly recommend them. If you are reading this review, then you know that losing power is inevitable, and the real question is how prepared are you? At literally less than 1/3rd the price of a whole home standby generator, this setup is an absolute no brainer. We have enough horsepower to power our home and manage the inconvenience. If you are on the fence, I can assure you that an investment in a generator is absolute peace of mind. This generator outputs < 5% total harmonic distortion which was a huge feature for me as well. If you are in the market for a large generator, you literally get what you pay for and this WGEN20000 is the cream of the crop. You will not be disappointed.

Review from westinghouse.com
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Jul 12, 2024
jph72
5 out of 5 stars review

Awesome Generator

I purchased this generator in preparation for the Texas 2024 hurricane season. The setup was easy. The machine is well built. I had a chance to use this generator during hurricane Beryl which hit my town on July 10th, 2024. Once we lost power, I was able to switch to this generator and it has performed great. We are in out 5th day without electricity and the generator is still running great.

Review from westinghouse.com
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Dec 6, 2024
Pistoffinsulater
1 out of 5 stars review

Terrible service regarding warranty

I bought this unit 2023 so it's still under warranty. Mechanair is unable to provide a service center to me to have my unit repaired. It's no longer producing power though the engine works fine. I run a sprayfoam business and the downtime has cost me 20k in lost revenue. Given no other options I've had to buy a new unit to replace the broken one and now I'm having problems with that one too. I've bought these machines with a three year warranty. I deserve a working machine.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thanks, Sydney, Westinghouse