I purchase this last week and received today. Everything came in great condition - shipper was 5 stars as well. Assembly was easy. Hooking up the negative cable on the battery took a few tools, but item came with some tools as well. The instructions says something about needing two persons, this has to do with getting the generator off the wooden crate it was sitting on. Well one person can do it, my solution was with small ramp from some scrap wood, probable the most difficult of the assy. Started up 1st try on gasoline per instructions, same with fob. I still have to test with propane (my propane 5 gal tank had rusted on to the past cable - soaking with WD-40). I will be wiring to house in couple weeks ahead with licensed electrician. But so far am very delighted.

I purchased this generator because it was large enough to run our house including our 5 ton AC system all on propane! It came packed really well and it fired right up. The less than 5% THD was another reason I purchased this generator. Very pleased.

Overall, I'm very impressed with this Westinghouse generator in terms of both the amount of power it provides, expansion capabilities, quality construction, and versatility of use. I bought this generator to be primarily used for home power in case of emergency. With up to 12,500 watts of surge power and 9500 watts running power with gas, it can handle pretty much my entire house. I LOVE the dual fuel options, as I usually have plenty of propane I can use as well. Even though the surge and running wattage is a bit lower when using propane, I still have plenty of juice to power the necessary items when the grid goes down. Esthetically, the generator is very handsome, with neat lines and logical functionality. I will be using the 30 amp/240 volt plug with a house transfer switch for now, but having a 50 amp/240 volt plug allows me to upgrade in the future. Before I bought this generator, I did quite a bit of research. This generator, the Wes9500DFc is by far the best for the money. I would highly recommend this generator if you're looking for one of the best that combines awesome looks with high performance. POWER…VERSATILITY…QUALTY…you get it plus more with this Westinghouse 9500 DFc generator.

This generator is LARGE !!, Uncrated ,filled with oil, Filled up fuel tank, connected Battery, Fired Up Instantly !!, Everything functions as it should. Running at approx 50% Load it will run our whole house, Heat Pump, Stove, Microwave, Washer & Dryer, All appliances.... This thing doesnt even struggle a bit.. Bring On The Storms !!!

Powerful, efficient, and quiet! After extensive research, I found the W12000DF Generator is the most efficient on fuel in the class of its size... AND it's the best bang for your buck. Along with a great warranty, what's to hesitate? It provides more runtime on a tank of gas than other comparable unit I looked at. We also heat our home with propane, so this spring, I'm planning on running a line to the rear patio so there will plenty of fuel for any extended outage situation. There are plenty of outlets. The weatherproof outlet covers are a great feature, snap in place. We live in a rural area and the electric goes out every season. This past winter it was out for 5 days...frustrating as it is, but finally we can run our entire home on this plant alone...we have 2 separate electric entrances, and it runs both. Before, on our little generator, we could only run on 110; a few lights and no appliances; now we can run everything, including the electric range, water heater, well pumps and even my small welder (if I need it). For a portable unit, this Gen packs a great punch. It's heavy, but once in place, it'll just do its thing. I love the push button start and the remote start FOB...super easy; no more pulling recoil cords!...especially in freezing weather! If you use the remote start, the switch on the Gen will have to be "on", which means it will put a continual drain on the battery but just remember to turn it off when in storage. Comes with its own charger, simple to use. Battery is a little difficult to attach but it's kept out of the way and once it's connected, forget about it. The charger port is on the front of the panel so it's not a problem to charge it. I would suggest purchasing a transfer switch to compliment your unit. I got a 50 amp outside connector box with a twist-lock cord and hardwired the box directly into our circuit panels. Works great!

I purchased this generator in preparation for the Texas 2024 hurricane season. The setup was easy. The machine is well built. I had a chance to use this generator during hurricane Beryl which hit my town on July 10th, 2024. Once we lost power, I was able to switch to this generator and it has performed great. We are in out 5th day without electricity and the generator is still running great.

Once I removed the generator from the shipping box, I was able to assemble the front supports and attach the wheels in about 15 minutes. Since it was just me, it took a little bit longer. I was surprised to see that Westinghouse provided a spark plug wrench and an installation wrench in the box. That was super helpful and I didn't have to try and figure out what wrench to use on the bolts. It's currently raining, so I haven't had the chance to add fuel and fire it up. That can be another review.

I purchased March 18 2022, received March 31 2022, stored in garage until June 10 2022 for initial startup & run...followed all startup procedures. Then ran under moderate load for about 5-10 mins then it shut down. Ran again in an hour or so w/o any load and it shut down within 5-10 mins. I then called customer service.

Needed this the day after it was delivered (hadn't even finished getting it ready yet), and before the electrician had run a 50a outlet. used a long heavy duty extension cord to power my wife's oxygen machine and a few other things. Used Propane and couldn't be happier, now just waiting for electrician to run the actual 50a hookup and I'll be all set. Was easy to setup, ran fantastic, no issues at all. Will recommend to anyone that listens!

I bought this unit 2023 so it's still under warranty. Mechanair is unable to provide a service center to me to have my unit repaired. It's no longer producing power though the engine works fine. I run a sprayfoam business and the downtime has cost me 20k in lost revenue. Given no other options I've had to buy a new unit to replace the broken one and now I'm having problems with that one too. I've bought these machines with a three year warranty. I deserve a working machine.