Just bought it to run the house, heavy duty and the remote start feature is nice

Great unit. easy remote start. Manuel/users Giude was simple to follow.

Just got it. Already to start it up. I'm hoping it works sweet. To run AC in the summer when power outages. It's a big bad boy generator. I have it 4 stars because I haven't used it yet!. But if it's works perfectly then 5 stars.

I love this open frame portable generator with incredible power. I use it as back up power for my entire house. During power outages in summer months while the air-conditioning is in the most frequent use, my electric bill energy usage shows. 3500Watts but my old 8000Watt generator is not powerful enough to run the A/C and it trips every now and again when a certain combination of loads is running. That is why I now have this WGen20000c super powerful generator. I love it and it meets all my needs.

Powerful, efficient, and quiet! After extensive research, I found the W12000DF Generator is the most efficient on fuel in the class of its size... AND it's the best bang for your buck. Along with a great warranty, what's to hesitate? It provides more runtime on a tank of gas than other comparable unit I looked at. We also heat our home with propane, so this spring, I'm planning on running a line to the rear patio so there will plenty of fuel for any extended outage situation. There are plenty of outlets. The weatherproof outlet covers are a great feature, snap in place. We live in a rural area and the electric goes out every season. This past winter it was out for 5 days...frustrating as it is, but finally we can run our entire home on this plant alone...we have 2 separate electric entrances, and it runs both. Before, on our little generator, we could only run on 110; a few lights and no appliances; now we can run everything, including the electric range, water heater, well pumps and even my small welder (if I need it). For a portable unit, this Gen packs a great punch. It's heavy, but once in place, it'll just do its thing. I love the push button start and the remote start FOB...super easy; no more pulling recoil cords!...especially in freezing weather! If you use the remote start, the switch on the Gen will have to be "on", which means it will put a continual drain on the battery but just remember to turn it off when in storage. Comes with its own charger, simple to use. Battery is a little difficult to attach but it's kept out of the way and once it's connected, forget about it. The charger port is on the front of the panel so it's not a problem to charge it. I would suggest purchasing a transfer switch to compliment your unit. I got a 50 amp outside connector box with a twist-lock cord and hardwired the box directly into our circuit panels. Works great!

Had this delivered and it worked great, but developed a small noise in the starter. Emailed Customer Service and they were extremely prompt addressing this issue, and sent me out a new starter no-charge. Now there's no starter noise, and the generator runs like a freight train!

Wanted a large portable dual fuel generator with a low THD and this fit the bill. The online specifications on seller websites are not consistent or very clear but this does have pressurized oil system with a filter (and oil cooler which was not mentioned anywhere!) which should extend the service life of the unit.

After getting a quote for a back-up generator, this beast fits the bill. It will run my entire 2500 sq ft house including AC with no difficulty and was a 1/4 the cost. Giving up the connection to the gas line and the automatic transfer switch, but saving a lot of money

The generator works great. Using with a transfer switch and it produces all the power we need. I would recommend this generator for anyone wanting to power their home during a power outage. We endure Public Safety Power Shutoff events which can mean no power for several days to a week. Deducted a star because it was extremely difficult to get technical assistance. Finally, got some help after 10 business days and it turns out the problem I thought I had is normal. I thought I had an issue with low voltage and RPMs but it turns out it the Smart Idle feature--wish was better explained in the manual. Guess I was not the only one with concerns as I was told there is going to a switch to turn off the Smart Idle feature based on feedback.

I purchased March 18 2022, received March 31 2022, stored in garage until June 10 2022 for initial startup & run...followed all startup procedures. Then ran under moderate load for about 5-10 mins then it shut down. Ran again in an hour or so w/o any load and it shut down within 5-10 mins. I then called customer service.