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Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars
2,096 ratings2,096 reviews
  1. 5 stars81% (1,693)
  2. 4 stars14% (285)
  3. 3 stars3% (56)
  4. 2 stars1% (17)
  5. 1 star2% (45)
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Showing 181-190 of 2,096 reviews
Oct 23, 2022
Reviewer name: ww12491
2 out of 5 stars
2 out of 5 stars review

Works but Engine shuts off after 5-10 minutes of o

Bought this as a backup generator for my house and it performs as it should under load but the engine shuts down after 5-10 minutes of operation. Doesn't trip any breakers and starts right back up after shutting down. Being brand new this should not happen for what these cost.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
reply from Customer Care

We are sorry to hear about the trouble you are experiencing. Please contact us so we can identify the cause and solution. westinghousevip@wpowereq.com provide your contact and a tech can reach out.

Jul 15, 2024
Reviewer name: MarcD
5 out of 5 stars
5 out of 5 stars review

Kept us cool during Beryl

Luckily I bought this a few weeks before Beryl and it kept our 2,400sqft house up and running for the 6 days we were without power. I had installed a soft start on the AC, so it ran it all perfectly. I will note that the generator came with a 3/4" nat gas hose an not the 1/2" indicated online, it has a 3/4" female QD on one end (gen side) and male on the other. You will need a 3/4" QD set up to connect to your natural gas line. The part numbers for oil filter in the book are worthless, Westinghouse parts is out of stock and don't offer a cross. I use the WIX 57145XP, not sure on the air filter as I haven't figured that one out yet.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Feb 5, 2022
Reviewer name: MNalls
4 out of 5 stars
4 out of 5 stars review

Have a jump ready

First time I went to use this generator when the power went out, I hooked up the battery and the panel indicator showed it was good. After several attempts to start, I realized it didn't have enough juice. I had to use my portable jump box to start it. Pretty sad on a brand-new unit. Otherwise, it was great.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Apr 13, 2025
Reviewer name: MikeJ775
3 out of 5 stars
3 out of 5 stars review

Solid Generator

Bought this 2 weeks ago and ran it for 12 minutes on gasoline. Generator runs fine. Would have given 5 stars but the battery design is weak. Must remove a wheel on this heavy generator to get to the battery - there are no quick connect terminals to remove the battery. Even though my instructions say to go to the recoil start if battery issues - there is no recoil starter on this model. Battery should be located someplace other than behind a wheel for quick access to this vital component. Natural gas connector has a component that I must remove to connect to my system. Other than these items - generator appears to be solid - but I have yet to test it under load at this time.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
reply from eComm

Hi, Thank you for taking the time to leave a detailed review—we truly appreciate your feedback. We're glad to hear the generator is running well so far and that you're finding it to be a solid unit overall. We understand your concerns regarding the battery access and recoil starter. Your observations are valid, and we're sorry for any inconvenience this has caused. Ease of maintenance is important, and feedback like yours helps us identify areas for improvement in future designs. Please don't hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571 if you have any questions regarding your unit. We're happy to help! Thanks, Sydney, Westinghouse

Jul 19, 2025
Reviewer name: J Webb
5 out of 5 stars
5 out of 5 stars review

WGEN14500TFC

I just purchased this generator. So far, it's all that was advertised. Assembly was easy but was difficult to move off the shipping pallet by myself due to the weight. Started it with LP and no issues. Remote worked perfectly. Having an issue finding replacement oil filters but will work it out.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Mar 3, 2025
Reviewer name: Andy Pandy
5 out of 5 stars
5 out of 5 stars review

Westinghouse WGen14500DFc

Bought this generator to power my 1400 squarefoot cabin and well house pump. This thing is a power house! The remote/push button start keep me at ease knowing my wife will easiky be able to power on this unit! I would absolutely recommend this unit to anyone and the price point is killer!

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Jul 12, 2024
Reviewer name: jph72
5 out of 5 stars
5 out of 5 stars review

Awesome Generator

I purchased this generator in preparation for the Texas 2024 hurricane season. The setup was easy. The machine is well built. I had a chance to use this generator during hurricane Beryl which hit my town on July 10th, 2024. Once we lost power, I was able to switch to this generator and it has performed great. We are in out 5th day without electricity and the generator is still running great.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Nov 14, 2021
Reviewer name: Jackie40
5 out of 5 stars
5 out of 5 stars review

Impressive!

We ordered this online, and were very pleased with how quickly it was delivered! There are several features that we really like, including Dual Fuel and Remote Start. Also has 713 cc V-twin OHV 4-stroke engine, overload protection, and multiple hookups from 50 amp to usb ports. The handles and wheels make it portable. Plus there's also a lifting bracket.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Aug 5, 2021
Reviewer name: Maccabee
5 out of 5 stars
5 out of 5 stars review

Well Built

After our loss of power generation due to extended freezing weather in February 2021, I knew I was going to buy a solution. It took a couple of months to evaluate needs and choices, then another month to compare retail prices and availability. I was happy to find this U.S.-engineered Westinghouse packed with features and exactly what I need. An electrician installed a 200 amp, double throw transfer switch and 50 amp receptacle for this generator. This will allow me to switch over to generator power and add load incrementally. It handled my largest power users without a quiver. I am very happy with it.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
May 23, 2025
Reviewer name: Bob701
2 out of 5 stars
2 out of 5 stars review

Worked for one and sharted the bed.

Bought Westinghouse GEN. from Family Farm and Home. Owned a little over a year and it will not start (electric nor pull). Westinghouse is the Ford of small engines - DON’T TRUST THEM. GENs are easy to repair - fuel, fire and air, especially at a year old, but who has time for these games so early on? Not this guy, regardless of their warranty. If it malfunctions this quickly it’s not considerable. No excuses. It means the design engineer doesn’t care, thus the company doesn’t care. Poor Q/C and design. Shenanigans. Will have repaired and sell if anyone will buy it. We wonder why no foreigners want to sell or buy American made products made recently.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
reply from eComm

Hello, Thank you for bringing this to our attention—we’re truly sorry to hear about your experience. I've shared your feedback with our quality control team to help us ensure we’re delivering the best possible experience. If you haven’t already, please don’t hesitate to contact us at westinghousevip@wpowereq.com. We’re here to help and will do everything we can to make things right. Thanks, Sydney, Westinghouse