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Customer reviews for Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker for
Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker
4.5 out of 5 stars
stars
638 ratings637 reviews
  1. 5 stars79% (502)
  2. 4 stars8% (53)
  3. 3 stars4% (26)
  4. 2 stars4% (26)
  5. 1 star5% (31)
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Showing 111-120 of 637 reviews
Mar 13, 2026
Mattybourbon
5 out of 5 stars review

Best of Both Worlds

I have been using this machine for a few months and I love it. It makes great drip coffee and espresso which is why I bought it. I usually have drip coffee in the morning and then a cappuccino or an espresso later on. I get the best of both worlds in one machine.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Jan 16, 2026
SB1980
1 out of 5 stars review

Looks great, works terribly.

I wanted to so bad to give this 2 stars, but can't. We purchased this as a 2025 Christmas gift. The only thing this machine has going for it, is the look. It looks great, such a beautiful machine. However, the quality of drinks and use of machine is another thing. We calibrated it to the specs it recommends, we brew to the specs it suggested, it was nothing short of terrible. We used several high quality beans and still the brew and taste was awful. At times, it didnt even brew. We followed instructions, watched numerous videos, but still terrible. Such a disappointment. It really is too bad, because we wanted this machine to be just as good as the look.....it wasn't. Unfortunately, we had to return it.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear that your Ninja didn’t meet your expectations and that you ultimately decided to return it due to the quality and taste of the drinks, even after following the instructions and watching our videos. We completely understand how disappointing and frustrating that experience can be, especially when you were hoping for better results. Please know that your feedback is incredibly valuable to us, and we will be sure to share your insights with the appropriate teams internally so we can continue to improve. If there’s anything further we can do to support you or if you’d like to share additional feedback, we’d genuinely love to hear from you. You’re always welcome to reach out to our Customer Care team at https://support.sharkninja.com/contact-us, where we’ll be happy to assist. Kind regards, Ninja Kitchen NA.

Mar 23, 2026
CBFXRP
5 out of 5 stars review

Real Coffee vs K-Cups

We bought a Keurig Coffee “maker” and had to return it in less than 60 days as it would only brew ~2 ounces of coffee. I did some research and bought the Ninja Cafe Premier, what I consider a coffee “machine”, and it brews an amazing, freshly brewed, cup of coffee! I will never go back to K-Cups!

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Jan 18, 2026
FB822
1 out of 5 stars review

Broken from the start

If I could give this no starts I would. we’ve only used it 3 times and it’s got water coming out of the bottom and it just makes this god awful noise. And we can’t ever get through to customer care. It’s absolutely the worst purchase we’ve made in a long time

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re devastated to hear that your Ninja is leaking after only three uses and that it’s louder than expected. We understand how frustrating this experience can be, especially when you’ve also had difficulty reaching our customer care team, and we'd like to help. Please know that we will be sharing your feedback with the appropriate teams internally, as your experience is important to us and helps us improve. In the meantime, we recommend reviewing our self‑help troubleshooting guide using the link below, which may help resolve the issue you’re encountering: https://support.sharkninja.com/article/ES600-Series-Ninja-Luxe-CafC3A9-Troubleshooting-Guide?redirect=false. If the issue persists after following the troubleshooting steps, please be sure to follow the instructions at the end of the guide to connect with our support team for further assistance. We’re here to help and want to make this right for you. Kind regards, Ninja Kitchen NA.

Feb 19, 2026
Soph333
4 out of 5 stars review

Love my machine

I absolutely love my machine. Easy to use and clean only thing that I’m not a fan of is how hard it is to get the grind right and to keep it consistent. But it’s been a very pleasant experience with my machine and I use it 2-3 times a day because it’s so addictive.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Jan 23, 2026
Smash87
5 out of 5 stars review

The Jack of all trades

I bought this a couple weeks ago and I gotta tell you, it’s my favorite thing in my house. It works great. Looks sleek and sexy. It’s easy to use. I love all the different things I can make and do. Definitely getting my moneys worth this year being my own barista

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Feb 12, 2026
Daniel G.
5 out of 5 stars review

The Best Espresso Machine

Truly the best purchase I have made. I was a frequent coffee shop visitor and haven't gone since I got this espresso machine. I was slightly nervous about operating the machine, but the guided steps and videos made it so simple. It makes the best iced lattes. The cleanup is super easy.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Jan 16, 2026
Amanda holl
2 out of 5 stars review

Too many bells, not enough whistles

My husband bought this for us for Christmas because I’m a regular coffee drinker. He almost went with a cheaper one, but with the rave reviews he took a leap. We’ve had nothing but issues with this thing since we started using it. Inconsistent brewing strength, grind size changing during grind…. Whatever. But 60% of the time (and we’ve troubleshot EVERYTHHING) it brews about 10-30% of the amount. It’s an infuriating waste of money, coffee, and my last nerve. NOT. WORTH, IT.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi Amanda, Thank you for taking the time to leave a review. We’re extremely devastated to hear that you’re experiencing inconsistent brewing strength and that the grind size is changing during operation. We understand this has caused a lot of frustration, and we sincerely appreciate you taking the time to troubleshoot. Your feedback is invaluable to us, and we will be sure to share your experience with the appropriate teams internally. Since you’ve already completed troubleshooting without resolution, we recommend reaching out to our Customer Care team for further assistance. They’ll be happy to help explore next steps and get this resolved for you as quickly as possible. You can contact us at https://support.sharkninja.com/contact-us. Thank you for your patience, and we appreciate the opportunity to assist. Kind regards, Ninja Kitchen NA.

Jan 4, 2026
KylaG
5 out of 5 stars review

Obsessed with this machine

Obsessed with this machine ~ I had a Breville for years and wanted an upgrade . I almost didn’t buy this because I wanted a more “experienced coffee machine company” this machine is above and beyond my Breville ! Incredibly user friendly , pours perfect espresso everytime and the ability to create hot or cold foam makes making my latte SO much more fun

Review from Shark Ninja
Helpful?5XP1I1BYBXS720082624060
Feb 17, 2026
Anonymous
4 out of 5 stars review

Great features

I bought this item 1 months ago and overall its good. Did hope for hotter coffee and milk. Would be great to consider this for future machines will offer hotter coffee and milk. As i did read more posts on the temperature and the option for one espresso shot.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060