I’m very disappointed with this Ninja product. I just bought it today, and it doesn’t work at all. It keeps showing the “ADD WATER” error even though the water tank is completely full and properly in place. I’ve tried turning it off and on multiple times, but nothing works. I want to return this machine. I expected much better from Ninja, especially since I already have their blender and air fryer, which work perfectly. Unfortunately, this coffee machine didn’t work at all, and I’m very upset.

I bought a Ninja Café Lux 601 a year ago, it changed my life. I am the only coffee drinker in my house and it is perfect for me. I was using a Nespresso system, but I really wanted to upgrade my skill, for example be able to manually steam my milk, which this unit will do if you read the manual a bit. I learned about coffee balance, found a great local coffee roaster, who might just be my new best friend. I gather, the newer Ninja models are even easier to use, but I get to enjoy the aroma of fresh ground coffee before I make my puck and that is a feature that seems to me, would be sacrificed. LOL. Maybe they could put in a very slow fan that would waft the aroma into the room on their new system, turn on after the grind a before you use the lever to compress the puck. But now I am being fancy-full. Total reliability with daily use. Recommend.

The machine is beautiful and I am still excited to use it! BUT, I cannot turn the portafilter. I mean CAN NOT. I was giving it all I had, afraid I was about to break the whole machine! The video said there would be some resistance.. Okay, right. Understood. I workout and am not frail by any means. There is something definitely wrong here.

I have been asking my husband 4 this 4 🎄. But he got it 4 me early. I love my Ninja Espresso machine. I have used it everyday and will continue 2 use it. The price was fair and it is well built. I have no issues with it since I have been blessed 2 have it. I want 2 thank Ninja 4 a great machine. I also want 2 thank my amazing husband who wanted 2 give it 2 me B4 Christmas.

I love the product except it has a basic design flaw which drives me crazy. You hVe it empty the water bin after each use and the overflow tray at the bottom. If not the water will co tinue to drip even after use and machine off and will overflow all over the counter top and floor of the kitchen.

I bought it for my wife for Christmas . We both love it except we cant use it before we go to work without waking up the whole house because the bean grinder is so loud. It would nice to be able to make a cup of coffee before work instead of having to buy a cup. Other than the grinder being loud its a nice machine and would be 5 stars instead of 3.

I believe this unit is decent but not worth the money they ask…I had to replace my first machine within a month of owning due to malfunction so the warranty replacement showed up recently seems to be working fine but the puck this unit comes with is not great, water collects in the puck and does not drain properly into mug, I would recommend getting a better puck for this machine If you purchase… overall I would give this unit a 7.5 out of 10.

Okay, so I am by no stretch of the imagination a coffee/espresso professional. I had an old drip machine, I replaced that with a K Cafe some years back, and received the Luxe Cafe Premier for Christmas, so my coffee experience is limited to say the best. I do know I love the taste of a strong espresso drink and hate Dunkin Donuts Lattes. Anyway, there used to be this little Lavazza Coffee Cart outside my office in Manhattan, and they made the best tasting lattes ever. We moved offices, and I didn't have it for years. This machine, plus whole bean Lavazza Espresso Roast and Torani flavored simple syrup made it possible for me to make comparable lattes at home, every morning, and the machine has essentially paid for itself in the last month. It's incredibly easy to use once you get the hang of it. It's easy to keep clean. It's relatively fast considering I can make 2 lattes in less than 5 minutes, including rinsing the baskets and milk jug in between. I love it. After some trial and error and a few bitter shots, I found the right grind size, the right amount of syrup, and the right milk/froth settings, and I make perfect lattes, every time, that even my fiance, who effectively hates coffee and would NEVER use the keurig, loves. I don't think it's the right machine for a genuine coffee snob, but for lattes with m whole bean Lavazza Espresso Roast, and classic regular coffee (Green Mountain Dark Magic), this machine is perfect for me, and I actually look forward to my coffee in the morning. If you're looking for a decent machine to get into brewing your own espresso, this thing is fantastic. I've heard people have had some problems with theirs, but mine has been working perfectly every time, once I got everything figured out. Don't get discouraged if your first 5-10 brews are awful. It will get better. The only thing I cannot for the life of me figure out is how to pull a good Quad Shot of espresso. So I just use 2 doubles lol. Would definitely recommend, but wish I got it in that awesome cyberspace blue color because that machine is gorgeous. Chrome takes a bit more work to keep super shiny. Oh, and I can't figure out how to get the froth wand back to shiny/chrome. It like burnt with milk residue and looks tarnished. It works perfectly so I don't really care, but I don't think it's possible to keep the wand looking new. If you're thinking about picking it up, do it. It's amazing.

Bought this around Black Friday, absolutely love this thing. It makes great espresso, and I don't need to be a pro constantly re-testing pulls and weights etc with new beans, after a shot or two it can dial it in for me. And also, the cold foam attachment works so well, makes amazing cold foam for my drinks. I'd highly recommend this unit, could not be happier.

Product was damaged as recieved due to the Bean hopper not being assembled properly at the factory. The hopper locking cams fell into the grinder because the screw in the locking handle was not fully installed. This caused a "install hopper" error. Been trying to get parts from ninja and have not been successful . Need a new hopper assembly, but only getting the run around. Seems to be a nice machine... would be great to use it normally.