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Customer reviews for SAMSUNG 58” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV for
SAMSUNG 58” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV
4.7 out of 5 stars
stars
648 ratings635 reviews
  1. 5 stars79% (514)
  2. 4 stars15% (94)
  3. 3 stars4% (23)
  4. 2 stars2% (11)
  5. 1 star1% (6)
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Showing 301-310 of 635 reviews
Aug 5, 2026
Reviewer name: gail
3 out of 5 stars
3 out of 5 stars review

sound awful

[This review was collected as part of a promotion.] I have the tv in my porch outside, The sound on the tv is awful. We are watching it on 98-100. The colors on the tv aren't bright and are rather kind of dull. I think the Samsung tv's aren't as good as they use to be.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
reply from Samsung Advisor

Hi Gail, Thank you for your feedback on the Samsung U8000H TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings: Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity • Off: Disables motion enhancements • Auto: Automatically adjusts based on content • Custom: Lets you fine-tune: o Judder Reduction – Helps smooth out uneven motion o LED Clear Motion – Boosts sharpness in fast-moving content o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources Core Picture Settings • Brightness – Controls overall screen brightness • Contrast – Enhances the difference between bright and dark areas • Sharpness – Adjusts edge definition; closer to 20 increases detail • Color – Enhances depth and intensity of colors And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now Regarding low volume, please know you can improve sound performance by adjusting a few key settings: Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode • Standard: Balanced for everyday viewing • Optimized: Enhances effects and creates a more spacious sound • Amplify: Boosts mid and high tones, especially helpful if dialogue is difficult to hear Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more. We hope this tips help. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Aug 5, 2026
Reviewer name: Tony
4 out of 5 stars
4 out of 5 stars review

Great TV, Bad Remote Functionality With Multiple

[This review was collected as part of a promotion.] The TV itself works great and the quality is superb. The only frustration is that I have 2 Samsung TV's hung side by side, and you really need to make a option (besides using the app) to differentiate the remote controls for each TV.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Jul 21, 2026
Reviewer name: Shebee19
4 out of 5 stars
4 out of 5 stars review

Beautiful pictures

[This review was collected as part of a promotion.] So far its now a week. Had a slight volume issue one day turned on the TV and there was no sound. I had to unplug and plug back in and then it was working. Otherwise so far the picture is sharp and looking good.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Jul 20, 2026
Reviewer name: Elguapo
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Just bought new Samsung television due to I knocked off stand. Always buy Samsung TVs. TV was 5 years old. The new TV has much better picture and sound is louder for speaker TV. Like the new remote too. Price was inexpensive. All around better TV. Keep up the work Samsung

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Jun 20, 2026
Reviewer name: Greg
4 out of 5 stars
4 out of 5 stars review

Easy to use; Great picture

[This review was collected as part of a promotion.] The TV was easy to set up and has a beautiful picture. My only complaint is that I wish it would start on HDMI input so I would only have to use the cable box remote when I just want to watch regular TV.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Jul 7, 2026
Reviewer name: Ludite1976
1 out of 5 stars
1 out of 5 stars review

No Account No TV

[This review was collected as part of a promotion.] I could not use the TV without making a Samsung Account. I do not want a samsung account. The menus are horribly nested. Over air TV broadcast is our primary usage and it is 3 or 4 clicks deep from turning on. The picture is decent, but only after turning off all of the enhancements that make it look like a soap opera.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
reply from Samsung Advisor

Hi Ludite1976, Thank you for your review and for sharing your concerns. A Samsung Account is required to access Smart Hub, which powers the core smart features of your TV - including app access (like Netflix and YouTube), service updates, and content personalization. Without signing in and accepting the Terms and Conditions, your TV will function in a basic mode - supporting external devices (such as HDMI and over-the-air antenna), but streaming apps and Smart Hub services will be unavailable. We understand this requirement may not be ideal for all users, but it’s necessary for full access to Samsung’s smart features and connected services. If you need assistance creating or logging into a Samsung Account, we’re here to help. Please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Advisor

Aug 1, 2026
Reviewer name: Frostee
5 out of 5 stars
5 out of 5 stars review

My amazing samsung 65 in crystal uhd tv

[This review was collected as part of a promotion.] Why My 65" Crystal UHD is the Center of My Home My 65-inch Crystal UHD TV has completely changed how I watch, listen, and play. What stands out first is connectivity. Using SmartThings, my phone seamlessly becomes a remote, keyboard, and content hub. I can mirror videos, share photos instantly, and control power and volume without searching for the remote. It makes everyday use effortless. Second is performance. The 4K picture is exceptionally clear with vibrant, lifelike color and smooth motion, even in fast action scenes. The sound is equally impressive — clear dialogue, balanced bass, and immersive audio that fills the room without needing additional speakers. Finally, the gaming experience. With Auto Low Latency Mode and Gaming Hub, I can pair my controller directly via Bluetooth and jump into cloud and console games with minimal lag. Motion Xcelerator keeps gameplay fluid, and the Game Bar lets me check FPS and latency in real time. It is intuitive, beautiful, and built for how we actually live, stream, and game

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Aug 14, 2026
Reviewer name: Sanj
5 out of 5 stars
5 out of 5 stars review

Nice new features

[This review was collected as part of a promotion.] I really like this new TV. I like bright sharp pictures. I replaced my TV which suddenly stopped working but I was glad because this TV has a lot of new technology. Like blue tooth. Which was was not on the old TV. And the connection now to smart things on my phone.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Jun 22, 2026
Reviewer name: Popcorn62
5 out of 5 stars
5 out of 5 stars review

Excellent Display Quality

[This review was collected as part of a promotion.] The display is bright and vibrant with excellent contrast. The responsiveness is smooth, and the screen quality is impressive for everyday use, gaming, and watching videos. I am very satisfied with the overall performance.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Jul 20, 2026
Reviewer name: Joan
2 out of 5 stars
2 out of 5 stars review

Disappointed!

[This review was collected as part of a promotion.] I am very disappointed that it does not have an antenna connection! After many trips to stores and on line purchases after more expense we found an antenna and connector that works! Also this TVdoes not have the option to enlarge caption wording.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
reply from Samsung Advisor

Hi Joan, Thank you for your feedback. Please know the U8000HD does offer an ANT IN connection. You can turn your TV’s Closed Captions on/off and change the settings such as separating it from the broadcast screen, font color, background color, size, position, language, etc. by going to: Settings > All Settings > General & Privacy > Accessibility > Caption Settings. If we can help with anything else, please call us at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor