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Customer reviews for SAMSUNG 58” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV for
SAMSUNG 58” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV
4.7 out of 5 stars
stars
648 ratings635 reviews
  1. 5 stars79% (514)
  2. 4 stars15% (94)
  3. 3 stars4% (23)
  4. 2 stars2% (11)
  5. 1 star1% (6)
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Showing 311-320 of 635 reviews
Jul 5, 2026
Reviewer name: DesignFarmer
3 out of 5 stars
3 out of 5 stars review

It's OK

[This review was collected as part of a promotion.] Not pleased that I need to pick one sound output. It has no additional audio out other than stripping the HDMI ARC connection. And if you do that, then the only option is the external audio vs. the ability to have audio from the TV AND extenal.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
reply from Samsung Advisor

Hi DesignFarmer, Thank you for sharing your thoughts on the available inputs for the U8000HD. . If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our QN70F Series and above. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more. Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Advisor

Jul 27, 2026
Reviewer name: Stabros
5 out of 5 stars
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] This TV is 100% awesome. I always buy Samsung products. The menu options and capabilities are top notch the picture is fantastic. As a disabled veteran I watch a lot of TV. I just want to thank Samsung for never letting me down. Whether it be a phone a TV a washer and dryer and whatever other Samsung products I will continue to purchase!

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Jun 22, 2026
Reviewer name: RedwoodT
5 out of 5 stars
5 out of 5 stars review

Perfect main television

[This review was collected as part of a promotion.] I’m really happy with my 50-inch Samsung smart TV — the picture is crisp, the colors pop, and the UI is smooth and easy to navigate. Everything from movies to sports look great. The smart features feel fast and thought out, switching between apps is quick and painless. It also looks great on the wall, very streamline rather and bulky and out of place. It delivers exactly what I wanted as my main TV.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Jun 20, 2026
Reviewer name: Dannstu
4 out of 5 stars
4 out of 5 stars review

Hard for Elderly

[This review was collected as part of a promotion.] I purchased this for my 89 year old Mother-in-Law. We installed it on her kitchen wall. Everything works fine, but the issue is getting the TV to go to her Xfinity service from turning the TV on. She doesn't know how to navigate the smart TV to the proper HDMI selection and then get to Xfinity. Otherwise the TV. works great and has great clarity.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
reply from Samsung Advisor

Hi Dannstu, Thank you for sharing your feedback with us. To help you and your mother get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides. The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Advisor

Jul 13, 2026
Reviewer name: DeeM
2 out of 5 stars
2 out of 5 stars review

Not Up to Expectation

[This review was collected as part of a promotion.] My first Samsung product. Not very happy. Setup much more difficult than previous purchases. Not connection for my sound bar. Bought the Audio adapter. Still not recognizing. No usb marked arc or earc. I was told it was #3. Obviously not, since there is still no recognition. Picture OK. Support legs not nearly as sturdy as my previous Vizio. Probably my last Samsung product.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
reply from Samsung Advisor

Hi DeeM, Thank you for your feedback on the U8000HD. Please know your TV can connect to external sound via HDMI and Bluetooth. If you're not hearing sound from your connected device over HDMI ARC or eARC, here are some steps that can help: 1. Confirm proper port connection. Make sure you're using the HDMI port labeled ARC or eARC on both your TV and the connected device (like a soundbar or receiver). Use a High-Speed HDMI cable with Ethernet (HEC) or Ultra High-Speed HDMI cable to ensure full functionality. 2. Enable HDMI eARC Mode. Go to: Home > left directional key > Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode, and set it to Auto. 3. Enable Anynet+ (HDMI-CEC). ARC and eARC require HDMI-CEC to function. Go to: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) and set it to On. 4. Adjust Digital Output Audio Format. Some receivers and soundbars may not support all audio formats. Go to: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format, and set this to Auto if your audio device does not support Dolby Digital+ or other advanced formats. If your device does support higher formats, Pass-Through can be selected to send audio directly without additional processing from the TV. 5. Check TV firmware. Updates may improve compatibility and resolve sound issues. Go to: Settings > Support > Software Update > Update Now to install the latest version. If the issue continues, try restarting both the TV and the audio device, switching HDMI cables, or toggling Anynet+ off and back on. If you need further help, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available on the ‘Support’ section of our website. ~ Samsung Advisor

Aug 6, 2026
Reviewer name: Graceinthechaos
5 out of 5 stars
5 out of 5 stars review

My Living Room Just Got a 4K Upgrade!

[This review was collected as part of a promotion.] I absolutely love my Samsung 50-inch Crystal UHD Smart TV! The picture quality is crystal clear with vibrant colors, and the 4K resolution makes movies, sports, and streaming look amazing. Setup was quick and easy, and the built-in smart features make it simple to access apps like Netflix, Hulu, YouTube, and Disney+. The sound quality is good on its own, and the slim design looks great in my living room. For the price, it’s an excellent value, and I would definitely recommend it to anyone looking for a reliable 50-inch smart TV.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Aug 5, 2026
Reviewer name: Jango
4 out of 5 stars
4 out of 5 stars review

TV great - Remote not so much

[This review was collected as part of a promotion.] The tv is great! I will only purchase Samsung tv’s. Set up was easy. The only thing I do not care for is the remote. Not sure what engineer/designer thought that eliminating the number pad was a good idea.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Jul 11, 2026
Reviewer name: Geg1953
5 out of 5 stars
5 out of 5 stars review

Geg Samsung review

[This review was collected as part of a promotion.] We purchased this television for the bedroom and only use it for a short time when retiring for the night.the television has a great picture and many options on channels and programs. Since we only use it for a short timeframe daily we are still learning how to navigate through the channels. We are enjoying the television. This is not our first Samsung Smart television. We had purchased a 65” Samsung Smart television 8 years ago and very pleased with it.

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Jun 26, 2026
Reviewer name: Imluckyru
5 out of 5 stars
5 out of 5 stars review

The best

[This review was collected as part of a promotion.] incredibly bright vivid picture it's interacts with most of my items in the home early and Alexa or Amazon early and Alexa or Amazon user but this actually integrates perfectly I can't Rave enough about how much love this the contrast it's on point

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304
Aug 5, 2026
Reviewer name: sah1109
5 out of 5 stars
5 out of 5 stars review

Excellent picture and sound quality!

[This review was collected as part of a promotion.] I decided it wasn't worth it to burn out another expensive iPad watching tv on it in bed at night so ordered this TV from Costco. It wasn't on sale but the price was competitive. I was kind of leary due to some reviews regarding the difficulty navigating the remote but after five minutes, I had that all sorted and now the remote is easy to navigate and quick to respond. The picture and sound quality are both excellent much to my delight. Costco has a 70 inch on sale using the same technology and I like the one I just purchased so much, I'm going to pick up the larger one I go Friday just to have on hand for my great room because I know the LG that's there now will choke eventually...

Review from Samsung US
Helpful?4YTO3PM8Z8CJ20080772304