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Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,313 ratings2,278 reviews
  1. 5 stars75% (1,728)
  2. 4 stars13% (310)
  3. 3 stars4% (96)
  4. 2 stars3% (58)
  5. 1 star5% (121)

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Showing 61-70 of 2,278 reviews
Oct 3, 2024
Reviewer name: Mabb
3 out of 5 stars
3 out of 5 stars review

UGLY BOXES

The tissue could be softer. The boxes are hideous!!   How about solid white or grey?   I don't want the focal point of my bathroom to be an ugly tissue box.  A  solid white or grey will reduce your cost and reduce the cringe factor. Thanks for considering an alternative!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from social media team

Hey there. We appreciate your thoughts on the new designs. We'll take it into consideration for future updates. Thank you for reaching out.

Feb 14, 2026
Reviewer name: YanetB
5 out of 5 stars
5 out of 5 stars review

Definitely a staple in our daily routine

As a mom of daughters with allergies, finding something that is truly soft and effective is very important to me. These Kleenex tissues (3 packs of 10) have been such a relief in our daily routine. They're gentle on their skin and don't irritate their noses even when they use them constantly. I also love the convenient size — it's perfect to keep in my purse, their backpacks, or the car. It's the little things that make a big difference when you have kids with allergies. I would definitely repurchase.

Review from influenster.com
Helpful?3IQMXFX9J10G20080310504
Apr 1, 2014
Reviewer name: karendesign
2 out of 5 stars
2 out of 5 stars review

Not What it Used to Be

As several other posters, I recently purchased a multi-pack at my local warehouse store and was astounded to find the horrible, detergent-like smell permeating the tissues! I've used this product for years, it never had any noticeable scent. If Kleenex has decided to make a scented product it should be so labeled, if only to avoid allergic reactions. Could the "Sneeze Shield" flasher be the culprit--some new, undisclosed ingredient? I may return the product; I simply can't tolerate the odor. Too bad--long-time customer now searching for a competitor's product.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Family Care

Hi karendesign - We definitely don't want our tissues to have a foul odor. This is not normal and we'd like to learn more about your experience. When you have a moment, please reach out to us directly here: http://bit.ly/L5RuXa. Thank you!

Apr 25, 2013
Reviewer name: dasc
5 out of 5 stars
5 out of 5 stars review

Best purchase ever in a tissue

My skin is super sensitive and I have many health issues. So to have a super soft Kleenex is amazing and really makes my life easier. I use Kleenex many times a day, all year round. I do not like any other brand and do not waste my money on other brands. Kleenex is the one and only for me and I go through a lot of Kleenex. I LOVE all the new kinds and shapes of Kleenex that you have come out with. Please keep the quality. Other brands cut down on quality and quantity.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Dec 6, 2016
Reviewer name: Jane F
1 out of 5 stars
1 out of 5 stars review

box graphics

I have chronic allergies, so I have been pretty dependent on ultra soft Kleenex for years. However, each time you redesign the box graphics, they get worse, in my opinion. You used to have beautiful florals, which I loved. You went to the geometrics, which I was OK with, and at least they came in colors I could use in each room. Your latest box design, just plain ugly, with limited color availabilities that will not look very good in any room in my house. Couldn't you please go back to one of the earlier designs, or make a new one that is at least attractive?

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand Team

Hi Jane - Your opinion is very important us, and we have valued you loyalty over the years. Our goal with our new designs was to provide our fans with uplifting and comforting boxes to encourage you to share Kleenex care with those around you. We know how allergies can be a struggle, and our Kleenex Ultra Soft tissues have remained the same soft and thick tissues that you depend on during those tough times. We love hearing our fan's thoughts, and we will certainly be sharing your comments with the rest of our Kleenex brand team. If you would like to discuss our new designs further, , please don't hesitate to contact us at 1-877-904-8482 (Monday through Friday 8:00 am - 4:00 pm Central Time) or online at https://www.kleenex.com/en-us/contact-us. Thanks!

Sep 14, 2024
Reviewer name: Susan57
1 out of 5 stars
1 out of 5 stars review

Needs warning about the scent.

I typically use regular Kleenex and am quite happy with them. My husband, who knows that I choke when using tissues with lotions or fragrances, thought he was doing a great thing when he brought home hypoallergenic Kleenex. I began choking immediately on using the first tissue due to the mild scent. I don't know if the scent is added or if its part of the product material, but this product should contain a warning that is is not appropriate for those who are sensitive to scents/fragrances.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from social media team

We appreciate that you brought this to our attention. Our facial tissues aren't scented, so this is not what we'd expect. Please know we take extensive measures at our manufacturing facilities and precautions are taken by those who ship, store, and sell our products to prevent this type of occurrence. We'd like to speak with you personally about this and try to help, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6424WAbEo. Thank you.

Jul 12, 2024
Reviewer name: Smeis
1 out of 5 stars
1 out of 5 stars review

TERRIBLE BOX COVER DESIGNS

I totally agree with the recent review by Dawn.  Who on earth chooses the box colors?  What happened to the simple and subtle colors that blend with most decor?  Dawn decided to buy boxes to cover your designs.  I just bought 12 boxes of Puffs and will continue to do that until you make better choices in the box covers.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Social Media Team

Hi there. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

Jun 14, 2023
Reviewer name: CO88181
1 out of 5 stars
1 out of 5 stars review

You missed it

I always buy Kleenex but I'm not liking the new design it probably doesn't matter to you but this new design well you missed it my niece brought the last box of Kleenex (with the old design) and said I don't want that box with the awful design out here in the living room.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Thank you for reaching out to us here. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.

Aug 13, 2026
Reviewer name: Ashley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Convenient and in bulk

Convenient and in bulk

Helpful?3IQMXFX9J10G20080310504
Jun 6, 2026
Reviewer name: DGK721
1 out of 5 stars
1 out of 5 stars review

Ugly Boxes

The new box styles are horrendous. They absolute do not fit with the decor of a 1931 Craftsman style house. I have switched to a different brand altogether.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from social media team

Hey there. We appreciate your thoughts on our designs. We hear you, and we'll be sure to share your comment with our team. Thanks!