Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,295 ratings2,275 reviews
  1. 5 stars75% (1,713)
  2. 4 stars13% (308)
  3. 3 stars4% (96)
  4. 2 stars2% (57)
  5. 1 star5% (121)

Member photos

  • +306 images
Sort by |
Showing 1-10 of 2,275 reviews
Jul 30, 2026
Reviewer name: Jim727
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Snap & Go packs are handy

The inclusion of 3 "snap & go" packs came in handy for carrying in our vehicles. For space savers, we find that the cube is more convenient for our household. We stick with these tissues because they are 3 ply and hold up better with heavy use

Helpful?3IQMXFX9J10G20080310504
Aug 13, 2026
Reviewer name: Ashley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Convenient and in bulk

Convenient and in bulk

Helpful?3IQMXFX9J10G20080310504
Apr 17, 2026
Reviewer name: PlumIslander
5 out of 5 stars
5 out of 5 stars review

Tissues great - New Dispensing plastic issue

The tissues themselves are outstanding. Very soft and durable. We have a box in literally every room in our house, However, there seems to be a new problem with the plastic not staying attached to the box. It's very frustrating to pull a tissue out and have the plastic disconnect. Again, the tissues are really great, we don't buy any other tissues. Hopefully someone can address this. Thanks

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Apr 28, 2026
Reviewer name: Tonia
4 out of 5 stars
4 out of 5 stars review

Perfect with one exception!

I love these tissues! I would rate them a 5 , if the clear plastic dispenser part didn't fail with the past 3 batches we bought within the first few pulls. Bought from different stores locally, in the 14th largest cityi n the US. Getting to the premium product I paid for while keeping the other tissues uncompromised would be ideal.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from social media team

Thanks for being a fan of ours, Tonia! We're sad to hear about what's been happening though, because quality is important to us. This isn't what we'd expect, and we'd like to speak to you directly about this and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6423BBMg8v when you have a chance. Thank you.

Mar 21, 2023
Reviewer name: LouFa
1 out of 5 stars
1 out of 5 stars review

Product is not properly stacked in the cube

I really like the product, except that there is a break in the tissue stack. The issue is that you have to have long fingers or really small hands to retrieve the remaining stack of tissues in the box. This is a production issue that can easily be resolved by having a continuous stack in each box. There is no reason to break the stack in the middle. it is irritating to say the least in having to fish out the remining tissues in the box. Please fix your production of filling the tissue boxes.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Hi LouFa. Thank you for bringing this to our attention. We're sad to hear it though, because quality is very important to us. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can learn more and try to help. Thank you.

Jun 14, 2023
Reviewer name: CO88181
1 out of 5 stars
1 out of 5 stars review

You missed it

I always buy Kleenex but I'm not liking the new design it probably doesn't matter to you but this new design well you missed it my niece brought the last box of Kleenex (with the old design) and said I don't want that box with the awful design out here in the living room.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Thank you for reaching out to us here. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.

Oct 17, 2024
Reviewer name: Rach
1 out of 5 stars
1 out of 5 stars review

Ugly box design

The new design is so loud. It stands out like a centerpiece in a bad way. Matches nothing in my house because my home is shockingly not jungle themed. Switched to target up and up brand for now as they have muted colors. I don't need my tissues to have more personality than me.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from social media team

Hey there! We appreciate your thoughts on the new designs. We'll take it into consideration for future updates. Thank you for reaching out.

Feb 4, 2017
Reviewer name: marma
1 out of 5 stars
1 out of 5 stars review

ugly new design

Jen_c couldn't have said it better: "i have used this product for years + was so relieved when you introduced your previous designs. all of the beige + brown options worked well with my bathroom designs. subtle, natural + tasteful. now i refuse to purchase this ridiculous box. i have read your responses about keeping up with design trends. well i am a creative director + can assure you that these belong in the golden girls house, circa 1986. please just revert to what you had. i love your product but not enough to support bad taste." I will no longer be buying Kleenex because all of your designs are hideous!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Thank you for your feedback. You can be assured we value your opinion, and will pass your thoughts on to our Kleenex Tissue team. Have a great day and we hope to keep you in the Kleenex family!

Jun 17, 2021
Reviewer name: Goaskalice
1 out of 5 stars
1 out of 5 stars review

The tissues have changed and not for the better

I am in my 70's and have used your tissues all my life. I ALWAYS but just the plain ordinary tissues. The lotion ones irritate my skin. Purchased my usual tissues a few weeks ago and they have changed and not for the better. I have allergies and use a lot of tissues and the actually are irritating my nose and are thinner and NOT absorbent and feel slippery . WHY change the best tissue EVER ???

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Hey Goaskalice. We're sad to hear about what happened, because we haven't made any changes to these tissues. They should be the same ones you've come to know and love. We'd love to talk to you more and see what we can do to help. When you have a minute, please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us. Thanks, and we look forward to hearing from you soon.

Nov 12, 2015
Reviewer name: jkags51
1 out of 5 stars
1 out of 5 stars review

Foul Odor

I have been buying the Ulta Soft Kleenex for years. I don't know what is up with this foul odor, but the last couple of large bundle packs we have purchased stink! Not sure if it is just those being purchased at the large warehouse clubs, but makes me hesitant to purchase again. You need to find the problem and fix it!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Family Care

Thank you for taking the time to write us a review, Jkags51. We are disappointed to hear about your latest experience. An odor like you have described is not typical with this product and we would like the opportunity to learn more about your purchase. At this time, we ask that you reach out to our Consumer Care Team online at https://www.kleenex.com/contactus.aspx or by phone at 888-955-3363 (Monday through Friday, 8am - 4pm CT). Have a great day!