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Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,325 ratings2,279 reviews
  1. 5 stars75% (1,738)
  2. 4 stars13% (312)
  3. 3 stars4% (96)
  4. 2 stars2% (58)
  5. 1 star5% (121)

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Showing 1-10 of 2,279 reviews
Jul 30, 2026
Reviewer name: Jim727
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Snap & Go packs are handy

The inclusion of 3 "snap & go" packs came in handy for carrying in our vehicles. For space savers, we find that the cube is more convenient for our household. We stick with these tissues because they are 3 ply and hold up better with heavy use

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Sep 1, 2026
Reviewer name: Highly recommend
5 out of 5 stars
5 out of 5 stars review

Soft and strong

I always buy the Kleenex ultra soft tissues in cube. They are very gentle but very strong at the same time. I have tried other brand and they all make my nose raw by the end of the 1st day. Kleenex ultra soft has never let me down. I don't get a sore nose because of the softness. They are very strong for a Kleenex which helps me during allergy season and into cold/flu season. I highly recommend Kleenex brand over any other brand. "IF" your nose gets sore and hurts, i recommend the lotion ones. Those work great if your nose is sore and needs a gentle Kleenex. I cannot say enough good things about the Kleenex brand in general. I only buy the Kleenex brand. 5bpk7s stars in my opinion. They also have great pattern boxes so it doesn't get old. Fresh for most seasons. I love the winter looks the best. Those are so cool looking. Go grab yourself the pattern you want!

Review from kleenex.com
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Aug 29, 2026
Reviewer name: KayleeM
5 out of 5 stars
5 out of 5 stars review

Convenient and soft

I have a box of Kleenex tissues in every room of my house because they make life a little more convenient and comfortable. After using toilet paper or napkins for a while I definitely noticed a difference in the skin on my nose and face because Kleenex is so soft and gentle. I've also tried other brands and Kleenex is by far the one to shred the least and just overall the most comfortable for my skin. 

Review from influenster.com
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Apr 28, 2026
Reviewer name: Tonia
4 out of 5 stars
4 out of 5 stars review

Perfect with one exception!

I love these tissues! I would rate them a 5 , if the clear plastic dispenser part didn't fail with the past 3 batches we bought within the first few pulls. Bought from different stores locally, in the 14th largest cityi n the US. Getting to the premium product I paid for while keeping the other tissues uncompromised would be ideal.

Review from kleenex.com
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reply from social media team

Thanks for being a fan of ours, Tonia! We're sad to hear about what's been happening though, because quality is important to us. This isn't what we'd expect, and we'd like to speak to you directly about this and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6423BBMg8v when you have a chance. Thank you.

Sep 11, 2026
Reviewer name: tessieA
4 out of 5 stars
4 out of 5 stars review

Soft tissue

Nice tissue for when you have a stuffy nose or sick. This are soft and does not hurt your nose after using them all day. They are prefect to collect all your snot.

Review from influenster.com
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May 1, 2014
Reviewer name: Discerning
2 out of 5 stars
2 out of 5 stars review

SMELLS BAD

Now I have to say that I don't know if my wife bought the ultra-soft or the everyday facial tissue. What I do know is that the product smells bad, like bad cardboard and bad paper. It has a very strong cardboard and bad paper smell. I have a real problem putting the tissues near my face and especially blowing my nose. the odor is offensive. I thought to myself - did I get one bad box- but from what I have been reading- this appears to be a WIDESPREAD PROBLEM. Wether it is the ultra soft or the everyday tissue- no facial tissue should smell like that.

Review from kleenex.com
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reply from Family Care

We are sorry to hear about your recent experience with our Kleenex Ultra Soft tissues. There should not be an offensive odor to them, and we would like to know why. When you have a moment, please contact our team directly here http://bit.ly/L5RuXa. Thanks for sharing your feedback.

May 10, 2024
Reviewer name: Nat C
1 out of 5 stars
1 out of 5 stars review

Quality Downgrade

Kleenex ultra soft have been my go-to tissue for many years. Recently stocked up on the new "colorful" boxes, and to my great disappointment, the tissues seem much thinner and lower quality. What happened??? Very disappointed. First time I had to blow my nose with these for an extended period of time, the skin on my nose got raw.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Social Media Team

We're sad to hear this, Nat, because quality is very important to us. This isn't what we'd expect, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6425j75cB so that we can learn more and try to help. Thank you.

Dec 21, 2016
Reviewer name: Mary Beth
1 out of 5 stars
1 out of 5 stars review

New ultra soft tissues are not the same

I compared a new cube box of ultra soft tissues with an old cube box of ultra soft doux tissues, thinking they would be the same. The new tissues appear thinner and not as soft. but most significantly there are only 50 tissues in the new box instead of 75 as in the ultra soft doux box. So not only did you change the box design, you changed the product and quantity and put it in the same size cube to add to the confusion. I am uncertain what you did to the price of the new tissue cube. This is very disappointing for this longtime customer.

Review from kleenex.com
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reply from Kleenex Brand Team

Thank you for your feedback, Mary Beth! To address your main concern first, we are happy to let you know that our Kleenex Ultra soft tissues come in three different pack sizes; 50, 75 and 85 sheets. So you can choose if you need less or more tissues. Also, as you have noticed, we did change designs of our boxes, we occasionally update the graphics on our boxes to stay up to date with current trends. However, the quality of the tissues should remain the same you have grown to love. Your recent experience is not typical for our products and we would like to speak with your personally to learn more about it. When you have some free time please contact our Consumer Care Team at at 1-877-904-8482 (Monday through Friday 8:00 am - 4:00 pm Central Time) or online at https://www.kleenex.com/en-us/contact-us. Thanks again!

Feb 4, 2017
Reviewer name: marma
1 out of 5 stars
1 out of 5 stars review

ugly new design

Jen_c couldn't have said it better: "i have used this product for years + was so relieved when you introduced your previous designs. all of the beige + brown options worked well with my bathroom designs. subtle, natural + tasteful. now i refuse to purchase this ridiculous box. i have read your responses about keeping up with design trends. well i am a creative director + can assure you that these belong in the golden girls house, circa 1986. please just revert to what you had. i love your product but not enough to support bad taste." I will no longer be buying Kleenex because all of your designs are hideous!

Review from kleenex.com
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reply from Kleenex Brand

Thank you for your feedback. You can be assured we value your opinion, and will pass your thoughts on to our Kleenex Tissue team. Have a great day and we hope to keep you in the Kleenex family!

Jan 12, 2017
Reviewer name: jenc_creative
1 out of 5 stars
1 out of 5 stars review

hideous design!!

I have used this product for years + was so relieved when you introduced your previous designs. All of the beige + brown options worked well with my bathroom designs. Subtle, natural + tasteful. Now I refuse to purchase this ridiculous box. I have read your responses about keeping up with design trends. Well I am a Creative Director + can assure you that these belong in the Golden Girls house, circa 1986. Please just revert to what you had. I love your product but not enough to support bad taste. Thank you.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

We appreciate the time you took to leave your feedback and are disappointed to hear that you are not a fan of our new box designs. Even though the outside of the box has changed, the inside still contain the quality tissues that you have come to depend on. We greatly appreciate your feedback and will be sure to share it with the rest of our Kleenex brand team. If you would like to discuss further, please contact us directly by phone at 1-800-553-3639 Monday through Friday 8am – 4pm Central Time. Thanks!