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Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,279 ratings2,272 reviews
  1. 5 stars75% (1,699)
  2. 4 stars13% (307)
  3. 3 stars4% (96)
  4. 2 stars3% (57)
  5. 1 star5% (120)

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Showing 21-30 of 2,272 reviews
Jul 12, 2024
Smeis
1 out of 5 stars review

TERRIBLE BOX COVER DESIGNS

I totally agree with the recent review by Dawn.  Who on earth chooses the box colors?  What happened to the simple and subtle colors that blend with most decor?  Dawn decided to buy boxes to cover your designs.  I just bought 12 boxes of Puffs and will continue to do that until you make better choices in the box covers.

Review from kleenex.com
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reply from Social Media Team

Hi there. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

Apr 1, 2014
karendesign
2 out of 5 stars review

Not What it Used to Be

As several other posters, I recently purchased a multi-pack at my local warehouse store and was astounded to find the horrible, detergent-like smell permeating the tissues! I've used this product for years, it never had any noticeable scent. If Kleenex has decided to make a scented product it should be so labeled, if only to avoid allergic reactions. Could the "Sneeze Shield" flasher be the culprit--some new, undisclosed ingredient? I may return the product; I simply can't tolerate the odor. Too bad--long-time customer now searching for a competitor's product.

Review from kleenex.com
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reply from Family Care

Hi karendesign - We definitely don't want our tissues to have a foul odor. This is not normal and we'd like to learn more about your experience. When you have a moment, please reach out to us directly here: http://bit.ly/L5RuXa. Thank you!

Apr 1, 2015
Mimi57
5 out of 5 stars review

A Teacher's Dream

At the beginning of the school year when students bring in school supplies, most schools also request a box of tissues. If I am asked by a parent or guardian if there is a certain brand I prefer, I always reply that if possible, please send in Kleenex Tissues. Not only because Kleenex Tissues are soft and thick enough to get the job done sanitarily and without added irritation if chapped, but because of the way they are packaged. Their pop-up design saves classrooms from wasting so many tissues. Small children especially, seem to grab hand-fulls of tissues with the other brands' design. Thanks Kleenex!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Family Care

Thanks for the wonderful review, Mimi! Your story is great! It sounds like they are working perfect for your classroom, thanks again for sharing!

Feb 5, 2024
Old School
5 out of 5 stars review

Hate new designs and colors

I love kleenex but absolutely hate new box colors and designs. Please bring back the more traditional box colors or at least continue to offer in addition to new ones which are totally unsuitable for those of us who like to coordinate our kleenex boxes with our decor. The new designs and colors are awful!!!!

Review from kleenex.com
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Feb 1, 2016
Montreal Sneezer
4 out of 5 stars review

Nice smell but only one box!

I always buy Kleenex ultra soft and this weekend I opened one box and there is a really nice smell to the tissues. none of the other boxes have the smell. How could this happen? What is in the tissues to make them smell, I want to be sure we don't exacerbate allergies.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand Team

Hello and thank you for your review of our Kleenex Ultra Soft Tissues. We're glad to hear that you're a fan of this product. The Ultra Soft Tissues don't contain dyes or fragrances, making them ideal for allergy and cold sufferers. The tissues can, however, absorb other fragrances from their surroundings after the box is opened.

Apr 26, 2013
Annableu
5 out of 5 stars review

I should have bought stock....

We use ultra soft Kleenex because it is so soft. I have allergies and keep a box nearby at all times. I also have them in my car and keep Kleenex on-the-go packs in my satchel and nearly every jacket I own. Nothing says, "God bless you." like a Kleenex tissue when offered or received.

Review from kleenex.com
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May 25, 2013
Disheartened
1 out of 5 stars review

Poor Form

Kleenex has changed something in the way they manufacture their tissues. The tissues themselves are awesome. However, it is no longer possible to get them out of a box. They stop feeding every 5 or so tissues. This is so annoying I will never purchase Kleenex brand again!

Review from kleenex.com
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Jun 1, 2023
MJ81
1 out of 5 stars review

Horrific New Box Designs & Poor Quality

Absolutely horrific box designs. Please fire your designer. Your new box designs are UGLY. I will be returning my 4-pack to the store, as I refuse to put anything that ugly in my house. I cannot possibly imagine these going with anyones decor. Between the horrid boxes and the tissues not being as soft or strong as they used to be, I'm done with the Kleenex brand entirely.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

We're sad to hear this, because we always want you to be happy with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us so that we can learn more and try to help. Thank you.

Sep 1, 2016
gijill
4 out of 5 stars review

Need more tasteful box designs and colors

When shopping for Ultra soft Kleenex I search through the mountains of blue and orange boxes to find the three tasteful brown or gray boxes. I will go to multiple stores if necessary to find the more subdued colors. I like the product, but the color choices are horrible.

Review from kleenex.com
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reply from Kleenex Brand Team

We appreciate you sharing your review with us! Occasionally, we will update the graphic on our Kleenex tissue boxes to better align with today's design insights and stay up to date with current trends. We do appreciate your feedback and will share it with the Kleenex brand team. Thank you for being a fan.

Nov 2, 2024
JoeQPublic
1 out of 5 stars review

Good tissue, box to ugly to display.

[This review was collected as part of a promotion.] Great product, ugly box.   We now have cut the bottom out of our old boxes and reuse the old box as the new ones are so awful. Please change thre design soon, it's been over a year of these horrible designs.   Please fire your entire design team and whom ever drugged them when they got approval.

Review from kleenex.com
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