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Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,279 ratings2,272 reviews
  1. 5 stars75% (1,699)
  2. 4 stars13% (307)
  3. 3 stars4% (96)
  4. 2 stars3% (57)
  5. 1 star5% (120)

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Showing 31-40 of 2,272 reviews
Apr 25, 2013
dasc
5 out of 5 stars review

Best purchase ever in a tissue

My skin is super sensitive and I have many health issues. So to have a super soft Kleenex is amazing and really makes my life easier. I use Kleenex many times a day, all year round. I do not like any other brand and do not waste my money on other brands. Kleenex is the one and only for me and I go through a lot of Kleenex. I LOVE all the new kinds and shapes of Kleenex that you have come out with. Please keep the quality. Other brands cut down on quality and quantity.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Dec 28, 2022
Lydia54
1 out of 5 stars review

Quality has gone down

I noticed with my last purchase of these tissues at the grocery store (I buy the pack of four flat boxes-2 ply) that the quality has deteriorated. They are like sand paper and appear smaller in size. Disappointed. I guess this is what happens with inflation. Costs more, quality less.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

This is disappointing to hear, Lydia54, because quality is very important to us. We can assure you this isn't what we'd expect, and we'd like to talk to you more about what's going on and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance. Thank you.

Feb 8, 2024
the name is not necessary
4 out of 5 stars review

Box color/design is ugly

I've been purchasing Kleenex Ultra Soft for many years and have always found box designs that were pleasant to have on the table in the living room or on the bathroom shelf. They were very subtle with muted colors. These new box colors and designs are very obnoxious. They do not go with any decor I've seen in any home. The tissues are fine, but come on with these colors. If you want to have these in the store at least give the customer an option for a more subtle color/design also.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Sep 14, 2024
Susan57
1 out of 5 stars review

Needs warning about the scent.

I typically use regular Kleenex and am quite happy with them. My husband, who knows that I choke when using tissues with lotions or fragrances, thought he was doing a great thing when he brought home hypoallergenic Kleenex. I began choking immediately on using the first tissue due to the mild scent. I don't know if the scent is added or if its part of the product material, but this product should contain a warning that is is not appropriate for those who are sensitive to scents/fragrances.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from social media team

We appreciate that you brought this to our attention. Our facial tissues aren't scented, so this is not what we'd expect. Please know we take extensive measures at our manufacturing facilities and precautions are taken by those who ship, store, and sell our products to prevent this type of occurrence. We'd like to speak with you personally about this and try to help, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6424WAbEo. Thank you.

Nov 21, 2023
Jersey
1 out of 5 stars review

Most Ugly Box Colors

All of my life, I have purchased Kleenex tissues. I do like the tissue itself. But I just switched (for the first time ever) to purchasing Puffs because of the box color. But the most recent box color is just terribly Ugly! Those bright colors do not fit in any of my rooms.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Feb 24, 2015
Carla19
1 out of 5 stars review

Bad Odor

I usually buy Kleenex's Everyday tissues and am happy with them. But the store was out of them so I purchased the Ultra Soft ones. They are soft but they are thicker than I would like. My problem is the tissues have a bad odor. The odor is offensive so I won't be using these tissues. Too bad I bought a 4 pack of these stinky tissues. Why would someone make tissues that smell bad?

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Family Care

Hi, Carla. We definitely don't want our tissues to have a foul odor. This is not normal and we'd like to learn more about your experience. When you have a moment, please reach out to us directly here: http://bit.ly/L5RuXa. Thank you.

Jan 8, 2026
saraa1194_6644
5 out of 5 stars review

Cute floral design

Love these, they are soft and not too thin, and they are truly ultra soft. When you are sick and blowing your nose constantly, these don't irritate the skin on your nose which is a plus. Finally, I love the different designs and patterns, they make it fun!

Review from influenster.com
Helpful?3IQMXFX9J10G20080310504
Jun 17, 2021
Goaskalice
1 out of 5 stars review

The tissues have changed and not for the better

I am in my 70's and have used your tissues all my life. I ALWAYS but just the plain ordinary tissues. The lotion ones irritate my skin. Purchased my usual tissues a few weeks ago and they have changed and not for the better. I have allergies and use a lot of tissues and the actually are irritating my nose and are thinner and NOT absorbent and feel slippery . WHY change the best tissue EVER ???

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Hey Goaskalice. We're sad to hear about what happened, because we haven't made any changes to these tissues. They should be the same ones you've come to know and love. We'd love to talk to you more and see what we can do to help. When you have a minute, please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us. Thanks, and we look forward to hearing from you soon.

Jul 5, 2023
Yosemite Fever
1 out of 5 stars review

Ugly new boxes!

These new boxes are the ugliest ever! You always have such pretty designs. I don't know whose house these will go in. Gimme a break! Really? I'm going to have to buy more Kleenex box covers now. I am very unhappy, and I probably buy more Kleenex than anyone! I love the product, hate the box!

Review from kleenex.com
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reply from Kimberly Clark

Hi Yosemite Fever. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.

Feb 1, 2016
Montreal Sneezer
4 out of 5 stars review

Nice smell but only one box!

I always buy Kleenex ultra soft and this weekend I opened one box and there is a really nice smell to the tissues. none of the other boxes have the smell. How could this happen? What is in the tissues to make them smell, I want to be sure we don't exacerbate allergies.

Review from kleenex.com
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reply from Kleenex Brand Team

Hello and thank you for your review of our Kleenex Ultra Soft Tissues. We're glad to hear that you're a fan of this product. The Ultra Soft Tissues don't contain dyes or fragrances, making them ideal for allergy and cold sufferers. The tissues can, however, absorb other fragrances from their surroundings after the box is opened.