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Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,313 ratings2,278 reviews
  1. 5 stars75% (1,728)
  2. 4 stars13% (310)
  3. 3 stars4% (96)
  4. 2 stars3% (58)
  5. 1 star5% (121)

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Showing 31-40 of 2,278 reviews
Sep 9, 2024
Reviewer name: Dvorah
1 out of 5 stars
1 out of 5 stars review

Terrible Box Designs. Garish!

I have been only buying Kleenex Ultra Soft for years. The tissues are great, but these new box designs are just too much to have around the house. If I were still teaching young children, these designs would be perfect for the classroom. For my home, I want something pretty and elegant. The designs before the change were the nicest. Until there are pretty, elegant designs again, I'm buying another brand.

Review from kleenex.com
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reply from social media team

Hi there. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

Jan 12, 2018
Reviewer name: Margaret
1 out of 5 stars
1 out of 5 stars review

Rough rough rough

What happened to the softness of your tissues. I've purchased your products from Costco for years and was very disappointed with my recent purchase. The tissues are noticeably rough from the first touch out of the box and as you can imagine on my nose. Very disappointed.

Review from kleenex.com
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reply from Kleenex Brand Team

It sounds like you have been a fan for some time now and we appreciate your loyalty. We haven’t made any recent changes to our Kleenex Ultra Soft tissues. They should still be the same thick and soft tissues you know and trust. We’d hate to lose you and ask that you give us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m.) so we can learn more about your experience and see how we can help. Thanks!

Nov 21, 2023
Reviewer name: Jersey
1 out of 5 stars
1 out of 5 stars review

Most Ugly Box Colors

All of my life, I have purchased Kleenex tissues. I do like the tissue itself. But I just switched (for the first time ever) to purchasing Puffs because of the box color. But the most recent box color is just terribly Ugly! Those bright colors do not fit in any of my rooms.

Review from kleenex.com
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Nov 2, 2024
Reviewer name: JoeQPublic
1 out of 5 stars
1 out of 5 stars review

Good tissue, box to ugly to display.

[This review was collected as part of a promotion.] Great product, ugly box.   We now have cut the bottom out of our old boxes and reuse the old box as the new ones are so awful. Please change thre design soon, it's been over a year of these horrible designs.   Please fire your entire design team and whom ever drugged them when they got approval.

Review from kleenex.com
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Jun 1, 2023
Reviewer name: MJ81
1 out of 5 stars
1 out of 5 stars review

Horrific New Box Designs & Poor Quality

Absolutely horrific box designs. Please fire your designer. Your new box designs are UGLY. I will be returning my 4-pack to the store, as I refuse to put anything that ugly in my house. I cannot possibly imagine these going with anyones decor. Between the horrid boxes and the tissues not being as soft or strong as they used to be, I'm done with the Kleenex brand entirely.

Review from kleenex.com
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reply from Kleenex Brand

We're sad to hear this, because we always want you to be happy with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us so that we can learn more and try to help. Thank you.

Oct 3, 2013
Reviewer name: Brian313
5 out of 5 stars
5 out of 5 stars review

Best Tissue Ever

Kleenex Ultra Soft is an allergy sufferers dream come true. I can actually sneeze and blow my nose into the same tissue without having it shred or leak onto my hands. The softness actually rivals a cloth handkerchief! If you need a great tissue, look no further than Kleenex Ultra Soft.

Review from kleenex.com
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Jul 5, 2023
Reviewer name: Yosemite Fever
1 out of 5 stars
1 out of 5 stars review

Ugly new boxes!

These new boxes are the ugliest ever! You always have such pretty designs. I don't know whose house these will go in. Gimme a break! Really? I'm going to have to buy more Kleenex box covers now. I am very unhappy, and I probably buy more Kleenex than anyone! I love the product, hate the box!

Review from kleenex.com
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reply from Kimberly Clark

Hi Yosemite Fever. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.

Mar 12, 2023
Reviewer name: product quality
1 out of 5 stars
1 out of 5 stars review

disappointed

I have used kleenex brand 3 ply tissue for as long as i can remember, I can't tell you how disappointed I am with your product currently. Your 3 ply now feels like 1 ply. I need 2 tissue now for effectiveness. Not only do I feel the quality has dropped, but you also joined the ban wagon on "shrinkflation". I only get 60 sheets now verses 65. This doesn't leave me too many reasons for continuing with your brand. Sad to say good bye after some 40 years of use.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

We appreciate your loyalty throughout the years. We're sad to hear about what's going on, because quality is very important to us. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can speak to you personally about your experience and try to help. Thank you.

May 25, 2013
Reviewer name: Disheartened
1 out of 5 stars
1 out of 5 stars review

Poor Form

Kleenex has changed something in the way they manufacture their tissues. The tissues themselves are awesome. However, it is no longer possible to get them out of a box. They stop feeding every 5 or so tissues. This is so annoying I will never purchase Kleenex brand again!

Review from kleenex.com
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Apr 16, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

We don't find and could buy Kleenex Tissue , Napkins , Handkerchief in Dhaka , Bangladesh. Don't you have Kleenex Distributors, Agents in Bangladesh ? Your products are good qualities. So take action to market Kleenex Products in Bangladesh. Another thing, I have tried to sign up with Kleenex but couldn't sign up and ultimately Signed in. Make it easy to sign us up with Kleenex. Thank you

Review from kleenex.com
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