Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
Back to item details
4.5 out of 5 stars
stars
2,280 ratings2,273 reviews
  1. 5 stars75% (1,699)
  2. 4 stars13% (307)
  3. 3 stars4% (96)
  4. 2 stars3% (57)
  5. 1 star5% (121)

Member photos

  • +306 images
Sort by |
Showing 191-200 of 2,273 reviews
Oct 5, 2017
dkrodgers84
5 out of 5 stars review

Ultra Soft

[This review was collected as part of a promotion.] I LOVE these Kleenex's. When I think of tissues, I think of Kleenex. Need a tissue? I don't say I need a tissue. I say I need a Kleenex. These Kleenex's are ultra soft and ultra strong. They hold up and do not irritate my nose from use. I've used them to blow my nose, wipe my face and eyes. I've also used them to remove my make up. They didn't fall apart. They held up to the standard that I expect of Kleenex and I recommend them to everyone. They're also super stylish. I love how cute the boxes are.

Review from Ripple Street
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand Team

We're super pumped you're loving our Kleenex Ultra Soft! Thanks for being a fan!

Feb 24, 2015
Hages123
3 out of 5 stars review

Box Design

I absolutely LOVE your ultra-soft tissues, but I HATE the box designs. What happened to the beautiful, brightly colored flower designs? I loved them, and I color-coordinated them in different rooms in my house. This may sound ridiculous, but it actually made me happy when I looked at them. I don't get that feeling with the new design. PLEASE BRING BACK THE FLOWER DESIGN!!!!!!!!!!!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Family Care

Hi, Hages. We appreciate your feedback regarding our box designs. We encourage you to check our our new Betsey Johnson designs: https://www.kleenex.com/Expressions.aspx. We think you might like them! Thanks!

Dec 26, 2021
Louann52
2 out of 5 stars review

Not as good as they used to be

For the past year and a half Kleenex has not been to good. They are not soft at all regardless of which type I buy. Also I've noticed that I can buy multiple of same formula yet no two boxes are the same. I keep a box within reach in every room but I guess I'm going to try other brands now. Wish these were still what they used to be.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

We're sad to hear this, Louann52, because we haven't made any changes to our facial tissues, so they should be the ones you've come to know and love. If you want to talk to us more about your experience, feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us so that we can learn more and try to help. Thank you.

Jul 16, 2017
Pixel
2 out of 5 stars review

Packaging Problems

Great tissues, but it seems that there is a difference in packaging - how tissues are loaded into the upright box that affects dispensing. Frustrating that several tissues are sometimes stuck together in sequence - one is connected to the next vs a clean cut to allow one tissue out of the box at a time. More frustrating is that it seems that the tissues are in 2-3 separate rolls such that after some have been used, the next is not connected, and they are at the bottom of the box. I either have to reach way down into the box to bring one up to to the opening to start the "flow" again or turn box upside down to reach one to pull it to the opening. Please go back to previous packaging.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Thanks for letting us know about your experience! Kleenex Ultra Soft Tissues haven't gone through any recent packaging and should be giving you one tissue after another without hassle. So we can learn more, we ask that you reach out to us online at: https://www.kleenex.com/en-us/contact-us or by phone at: 800-553-3639 (Monday through Friday, 7:30am - 7pm CT). We hope to hear from you soon and thanks for being a fan!

Jan 8, 2017
KathyInCA
3 out of 5 stars review

Lower quality

I buy the ultra-soft upright boxes at Costco, so maybe it is only their stock, but the quality has really nose-dived. The tissues are thinner, so they tear when pulling them out of my decorative holders. They are "dustier", as though they are losing particles during use. And they are definitely not as soft. Very disappointed!!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Thank you for giving us your feedback. Kleenex Ultra Soft Tissues should provide you with an extra soft, 3-ply tissue, regardless of where it was purchased. At times, lint can happen as these fibers occur naturally as part of the paper-making process. However, we do try to prevent as much as possible to deliver you a premium product. Since this is not what you have described, we ask that you reach out to our Consumer Care Team at: 800-553-3639 (Monday through Friday, 8am - 4pm CT). Thank you.

Nov 9, 2014
momaw
5 out of 5 stars review

Love these

Even with a bad cold and constantly blowing and wiping my nose, it doesn't get red and sore. Yeah!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Family Care

Hi, Momaw! We're glad you are enjoying Kleenex Ultra Soft tissues! Thanks for the review!

May 18, 2023
Ann9
1 out of 5 stars review

Unattractive design

Very unattractive boxes, you've made me a Puffs customer

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

We understand that the new designs may not be everyone's cup of tea. We value your feedback and will take it into account for future updates.

May 4, 2024
Frank
4 out of 5 stars review

Good tissues, don't like the new packaging.

The tissues are good. We don't like the new boxes (design).

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
May 4, 2014
freshbrowneggs
1 out of 5 stars review

New Box Patterns

Absolutely hate the new box colors and patterns. They don't go with anything!!! Horrible!!!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Family Care

Hi freshbrowneggs. We do change our designs periodically and hope you can find a design that fits with your decor. Please follow this link to find our current Kleenex Ultra Soft designs: https://www.kleenex.com/UltraSoft.aspx. We value you as a consumer and will pass your feedback on to the rest of our team. Thank you for reaching out!

Dec 22, 2016
Peewee
3 out of 5 stars review

You've changed!

New look and changed quality?! Not as soft :( Go back!!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand Team

Thank you so much for the honest review! We are disappointed to hear that your recent experience wasn't as pleasant as we expect. Even though we will occasionally change the graphics on our boxes to stay up to date with current trends, our Kleenex tissues should still provide you the same dependable soft quality tissue you have grown to love. Since this is not a typical experience for our Kleenex products, we would love to speak with your personally to learn more. When you have some time, please contact our Consumer Care Team at at 1-877-904-8482 (Monday through Friday 8:00 am - 4:00 pm Central Time) or online at https://www.kleenex.com/en-us/contact-us. We look forward to hearing from you!