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Customer reviews for Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total for
Kleenex Ultra Soft Tissues Combo Pack, 3 Snap & Go packs, 11 boxes, 867 Tissues total
4.5 out of 5 stars
stars
2,280 ratings2,273 reviews
  1. 5 stars75% (1,699)
  2. 4 stars13% (307)
  3. 3 stars4% (96)
  4. 2 stars3% (57)
  5. 1 star5% (121)

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Showing 181-190 of 2,273 reviews
Oct 3, 2022
Ralph
3 out of 5 stars review

Nice tissue, but...

I like the tissues, they are more substantial than most so I don't need two of them for a messy blow, but too frequently the next tissue does not pop up which I find very frustrating, especially when the box is more than half empty. You have to turn the box over and try to get a hold of just the next one, but often get two or three.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

Hi Ralph. Thanks for reaching out to us. We can assure you this is uncommon, as our facial tissue should come out with ease. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can learn more and try to help. Thank you.

Mar 12, 2022
Bob G
4 out of 5 stars review

Kids project on box ends…

I saw a series of diagrams recently on the larger size box ends describing how to make a notebook out of the box. This reminded me of how to make simple things out of Kleenex tissues years ago. They were in ads, possibly. The projects were things like rabbits, birds, etc., one tissue. Although this might seem wasteful this day and age, but you could tie this into usage training by young-age demographic. Maybe how a bunny could help them blow wing their nose?

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Oct 27, 2016
JoeE
1 out of 5 stars review

Chunks of paper (lint).

My wife used one of the tissues to blow her nose. While doing so she inhaled a large chunk of fuzzy lint. The episode lasted several minutes, blocking her airway, causing her to choke, and cough up several chunks as it broke up in her throat. I just needed a tissue and experienced the same lint fortunately I didn't inhale it as my wife did. Just letting you know so you can correct the problem. There is no product code or date on the box or I would give it to you.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex

Hi, Joe. We understand your concern and appreciate you bringing this to our attention. Nothing is more important to us than the health and comfort of our consumers. As with any airborne particles, breathing the dust may produce a sneezing or coughing reaction, and we’re sorry to hear you and your wife had this experience. Although the fibers occur naturally in the paper-making process, we take extensive measures to keep the amount of lint as low as possible. We assure you excessive lint is not typical. Working together with our consumers is one way for us to provide the highest quality product possible, and we’d love the opportunity to learn a bit more about your purchase. At your convenience, please reach out to a senior member of our Consumer Care team by phone at (877) 424-4543 (Monday - Friday, 8am - 4pm CT). Thank you.

Oct 7, 2016
Heart mom 22
5 out of 5 stars review

Kleenex is always my first choice

I love Kleenex brand tissues, always have. I wonder how many more people would buy your product vs. the store brand if your boxes were raising awareness for a cause. My daughter has a complex congenital heart defect and I would love to have a tissue box for CHD awareness with hearts all over it. Congenital heart disease kills twice as many children than ALL forms of pediatric cancer combined each year, yet we only get a fraction of the money for research. We need a cure! We need it now! I would love it if you could design a box for this upcoming February as it is CHD awareness month.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex

We're glad they're working so well for you, Laurie!

Oct 21, 2019
Lois50
2 out of 5 stars review

Ultra Soft not soft anymore!

I had an older box of Ultra Soft tissues and a brand new box. Finished using the older box and immediately felt the difference with the new box..... used both within minutes off each other. There is a big difference in softness. If, as you claim, nothing changed, then perhaps the tissues are being packed in the wrong boxes, as their was a big difference in softness. I used Ultra Soft for years and years because of the softness. These feel like the regular Kleenex and not the Ultra Soft, as they are supposed to be. I hope you will listen to your customers and correct this problem.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand

Thanks for taking the time to share. As a fan of our products, you know we take our quality seriously and what you're describing doesn't sound right. Please take a moment to reach out to us directly so we can learn more, https://www.kleenex.com/en-us/contactus or by phone at 800-553-3639, Monday through Friday 8:00am – 5:00pm CST. Thank you!

Jun 26, 2022
Nancy LM
1 out of 5 stars review

Tissues stick together

I opened a box of your tissues. They stick together, so when you try to take just one, 3 come out! This continues through at least 1/2 of the box. I noticed there is an attachment to the next tissue. So, I bought a box of Puff tissues, and they don't clump together!

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

We're sad to hear this as what you've described isn't up to our quality standards, so we'd like to learn more and help. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

Oct 5, 2017
dkrodgers84
5 out of 5 stars review

Ultra Soft

[This review was collected as part of a promotion.] I LOVE these Kleenex's. When I think of tissues, I think of Kleenex. Need a tissue? I don't say I need a tissue. I say I need a Kleenex. These Kleenex's are ultra soft and ultra strong. They hold up and do not irritate my nose from use. I've used them to blow my nose, wipe my face and eyes. I've also used them to remove my make up. They didn't fall apart. They held up to the standard that I expect of Kleenex and I recommend them to everyone. They're also super stylish. I love how cute the boxes are.

Review from Ripple Street
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex Brand Team

We're super pumped you're loving our Kleenex Ultra Soft! Thanks for being a fan!

Jan 23, 2018
andy
3 out of 5 stars review

ultra soft not so anymore

i was wondering if it was just me, but i see other posts where people are saying the same thing. the ultra soft tissue has recently changed and are not so ultra soft anymore. my nose is not happy about this. come on Kleenex, fess up and tell us the truth. the difference in softness and texture is soo obvious.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
Nov 8, 2022
Annette
2 out of 5 stars review

Has Been My Go To Tissue

I always purchase Kleenex “non-lotion” tissues which is now available where I shop as “ultra soft”. I buy the tissues on a regular basis because I have serious, recurring nosebleeds. The last few boxes I have purchased have tissues that smell very strongly of chemicals to the point of giving me a headache. I'd like to know what the chemicals are that I'm breathing in by using these tissues. The only reason there is 2 stars is because the tissues have been good in the past.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kimberly Clark

That's really strange, Annette. Sometimes odors can be absorbed in tissues, but it's never the experience we want you to have with our products. Please know we take extensive measures at our manufacturing facilities and precautions are taken by those who ship, store, and sell our products to prevent this type of occurrence, so it's not what we'd expect. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can try to help. Thank you.

Jul 16, 2016
bill
4 out of 5 stars review

one complaint

[This review was collected as part of a promotion.] Both my wife and I have allergies and we use a box a day. With your 184 count we have no problems , but the 160 count thick absorbent sometimes has a scent to it that actually irritates me to the point of sneezing, and if I wipe my eyes with them it will actually irritate them to the point of tears.

Review from kleenex.com
Helpful?3IQMXFX9J10G20080310504
reply from Kleenex

Hi, Bill. We understand your concern and appreciate you bringing this to our attention.  A scent as you have described is not normal for our product and the safety and comfort of our customers is very important to us. Working together with our consumers is one way for us to provide the highest quality product possible, and we’d love the opportunity to learn a bit more about your purchase. At your convenience, please reach out to a member of our Consumer Care team here, https://www.kleenex.com/contactus.aspx or by phone at 1-888-955-3363 (Monday - Friday, 8am - 4pm CT). Thank you.