Hi, Momaw! We're glad you are enjoying Kleenex Ultra Soft tissues! Thanks for the review!

We understand that the new designs may not be everyone's cup of tea. We value your feedback and will take it into account for future updates.

We appreciate your thoughts on our designs. We hear you, and we'll be sure to share you message with the team. Thank you again!

Thanks for being a fan of our tissues and their designs! Keep watching our pages for any future updates, you never know! :)

Thanks for choosing Kleenex! We can assure you that our Ultra Soft tissues do not have a fragrance. What you are describing is unusual, consider giving us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m. CT), so we can learn more and help you further. Thank you.

We're sad to hear about your last purchase, Mary60, because quality is very important to us. We can assure you this isn't typical, and we'd like to talk to you more about what's going on and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can learn more. Thank you.

Thank you for contacting us about Kleenex facial tissue, Jerry. We regret that some of our loyal customers will be disappointed and apologize for any inconvenience. Occasionally, the Kleenex Brand will update the graphics to better align with today's design insights and stay up to date with current trends. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you., while still providing the same dependable quality tissue you have grown to love. We hope you continue to put your faith in the Kleenex Brand that consumers have used and trusted for over 90 years. We greatly appreciate your feedback and will be sure to share it with our design team. To discuss further, please contact us directly by phone at: 800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!

Thank you for leaving a review and for being a loyal fan of our Kleenex Ultra Soft tissues for years. We have not made any recent changes to our Kleenex Ultra Soft tissues and they should be the same soft, absorbent, 3-ply tissue you've loved over the years. What you experienced certainly isn't typical, and we would like to speak with you directly to learn more about your recent purchase and see how we can help. Please contact us at your convenience online at https://www.kleenex.com/contactus.aspx or by phone 1-888-955-3363 (Monday through Friday 8 am – 4 pm Central Time). We look forward to speaking with you.