Hello. Thanks for sharing your experience with your LG TV — we really appreciate you taking the time to break down what worked and what didn’t. Glad to hear the TV and price hit the mark, though we totally get how a slow delivery and a remote that doesn’t feel intuitive can take away from the fun. Your note about the rotary wheel and overall usability is exactly the kind of feedback that helps us improve future designs. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey Allie! Thank you so much for sharing this with us. We're glad you're enjoying the picture quality and the size of your LG TV. We want you to be able to fully have a good time with your TV because nothing beats being able to watch all of your favorite shows smoothly! We have this helpful guide you can check out at your leisure. It will provide tips here: http://spr.ly/6420Utubu. It focuses on gaming lag with consoles but has great troubleshooting tips for your TV, too! So we can make sure you're taken care of, please private message us on social media @LGUSSupport with your contact information and model number. We'll do everything we can to help you through this! ^Joslyn

Hi Binoj, thank you for taking the time to share your thoughts. We understand how important picture and sound quality are, and it’s great to hear your LG 65 Inch Class QNED75A Series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV 65QNED75ARA has been such a perfect fit. This model is built to deliver rich color, clear detail, and balanced audio, so it’s great to know it’s meeting your expectations. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich