Hi Aj, we understand and appreciate you taking the time to share your experience with your LG 65 Inch Class QNED75A Series 4K UHD Smart TV with webOS 23 and ThinQ AI, model 65QNED75ARA. It’s great to hear how much you’re enjoying the clarity, color, and sound—those are exactly the strengths this series is designed to deliver. We also appreciate you noting that your review is personal and honest. While we can’t enter customers into sweepstakes ourselves, your review posted on the product page is what qualifies you, and we’re glad you took the time to share it. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood

We are incredibly sorry to hear about the trouble you've had with your TV and soundbar. We want you to enjoy a seamless home theater experience, and it’s clear that these sound fluctuations and power issues have been a major disappointment. We hear you loud and clear, and we want to make this right! Please reach out to our LG CareQ team at 1-888-542-2623, or via live chat or email through our support site at https://www.lg.com/ca_en/support/contact-us/ with your model and serial number, the details of these issues, and your reference number: CNN260429268804, and we will be here to assist you!

Hello, Mik. We appreciate you sharing your thoughts about your LG TV. It’s great to hear that the picture and sound are hitting the mark for you—nothing beats a setup that delivers exactly the experience you’re looking for, every time. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, Frank. Thank you for sharing your experience with the LG TV (50QNED70AUA) model. We understand how important it is for the remote control to feel intuitive and responsive. The “circle of light” you’re seeing is part of the Magic Remote’s pointer function, which allows you to move a cursor on the screen by waving the remote. If this feels confusing, you can disable or adjust it by going to Settings > General > Devices > Pointer Options and either turning off the pointer or reducing its sensitivity. For quicker response, make sure the remote is paired correctly with the TV—press and hold the Home and Back buttons together until the pairing message appears. You can also use the directional buttons on the remote instead of the pointer for more traditional navigation, which many users find simpler. For guidance, visit https://www.lg.com/us/support/product/lg-50QNED70AUA.AUS. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy

Hello. Thanks for sharing what’s happening with your LG TV. We appreciate the details you provided about the Wi‑Fi switching to Xfinity and the need to manually reconnect each time. We want to review the specifics of your LG TV model so we can look into this properly and see how we can assist. To allow us to properly investigate the details of your specific product model and to see how we can assist with your Wi‑Fi connection issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James