Had my unit for 4 years . Gears went bad . Contacted customer support And found it was guaranteed for 5 years . Getting a new one tomorrow. Thank you Bissell customer support

I love this machine it did a great job on the pet stains on my carpet even the really old ones that I have tried to clean before. It was easy to use and clean up after.

I had pet stains on my carpets. My Bissell removed ALL of them. I have already recommended to several people and will continue to do so. I absolutley love my new Bissell

I own 3 senior dogs so accidents do happen. The Bissell proheat removed old stains that my other cleaner couldn't. My carpets looked and felt brand new. This cleaner is by far the easiest to take apart and clean. I have yet to find any cons.

This carpet cleaner does a great job deep cleaning! It's a bit tricky to clean, but I've done all of my downstairs carpeting now & I have become an expert at taking off the roller cover to clean the brushes, nooks & crannies.

[This review was collected as part of a promotion.] This wet system cleaned and refreshed a whole bedroom that the cat had marked it's territory. Stains were lifted and cleaned like it never happened. Now we keep the Cat and the Bissell!!!!!!! LOL

[This review was collected as part of a promotion.] #sweepstakes. Great machine. Don't have to empty dirty tank as often as my old machine. Love the self cleaning feature and brush to remove hair from the brushes.

Love this carpet cleaner. It works amazing and doesn't leave my floors soaking wet for a day afterwards which is a must with three littles running around.

I just bought this machine and I am impressed with everything about it so far. Easy to use, powerful and performs far above any other machine I've owned. I only wish I had found it sooner.

I used this product to clean a deep pile carpet. I live on the water and have pets and the carpet was in very bad shape. Using this machine left my carpet looking like new and the carpet cleaner left a fresh, pleasant scent.